Customer stories
Indigo Paints logo

Indigo Paints runs its field teams on a system set up around its own day: check in, visit sites, log the activity, claim expenses, with distance travelled tracked from check-in to check-out.

Indigo Paints is a decorative paints maker founded in 2000 and publicly listed since 2021. Its field teams work in a Fieldproxy system set up with its HR team: they check in and out each day, log site visits and team activities, and claim expenses, while managers follow the day through live location and dashboards.

13 days

from signing to the first batch of field users live

Founded 2000

a decorative paints maker, publicly listed since 2021 (Wikipedia)

One app

attendance, site visits, distance travelled and expenses together

At a glance

The challenge

Indigo Paints' field teams spend the day visiting sites and dealers. The company needed to see who was working where, what each visit was, and how far people travelled, and to bring expense claims into the same place as the work.

What we built

Fieldproxy set the system up with Indigo Paints' HR team: daily check-in and check-out, site visits and team activities as tasks, live location for managers, distance travelled from check-in to check-out, and an expense module, with managers on the same mobile app as their teams.

The results

  • First batch of field users trained and live 13 days after signing
  • Rolled out to the wider sales force in batches from March 2024
  • Expense claims brought into the same app as the field work
  • Distance travelled tracked from check-in to check-out

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The job: a field team that is always on the move

Indigo Paints' field executives spend their day out visiting sites and dealers. For the company, the questions were simple and hard to answer: who is working today, where, what did each visit cover, how far did they travel, and what did it cost.

What we built: Indigo Paints' day, in one app

Check-in and check-out

Each day starts and ends in the app, which also gives the distance travelled for the day.

Site visits and team activities

Visits and activities are tasks in the app, so each one has its own record.

Live location

Managers can see where their teams are, and location intelligence dashboards show the day's movement.

Expense claims

Claims are raised in the same app as the work they belong to.

How fast: 13 days to the first batch

The first batch of field users was trained and live 13 days after the agreement was signed. Managers joined their teams on the mobile app from the start. The rest of the sales force followed in batches, and when Indigo Paints' team wanted the app to fit the day better, Fieldproxy's team spent a day in the field with one of its executives and planned the changes from what they saw.

How it went

  1. 13 days

    First field users live after signing.

  2. Year 1

    Rolled out to the wider sales force.

  3. Next

    Distance travelled and expenses added after a day in the field.

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