Customer messaging that follows your playbook, not a template.
SMS, email, and WhatsApp: branded templates, automated triggers, and two-way replies, all wired to your exact process, not the one your last tool forced on you. Reshape the cadence yourself in plain English and it is live. Every thread logged to the customer record.
Template updated
Tech photo + ETA link added to confirmations
Pushed to all jobs
Applies to every booking going forward
History preserved
Sent messages stay exactly as they went out
Live in
Built your way
The whole messaging stack, no Zapier chains.
Triggers, templates, two-way chat, sentiment, and voice, natively tied to every job, customer, and invoice.
SMS & WhatsApp
Appointment confirms, on-the-way alerts, and conversational replies.
Branded email
Your domain, your templates. Deliverability handled.
Click-to-call + voicemail drop
Dial from any record. Voicemail drops on no-answer.
Trigger library
50+ triggers out of the box. Customize or create your own.
Sentiment analysis
Negative replies auto-escalated. Positive ones auto-asked for reviews.
Segments
Customer tier, trade, last service, spend: slice any way.
Multi-language
English + 20 more. Auto-translated templates, consistent voice.
Payment nudges
Invoice reminders and AutoPay invites built into the cadence.
Review requests
Post-job asks that land on Google, Yelp, and the portal.
Voice messages
Leave a personalized voice drop instead of a text when it matters.
Shaped to your trade
Your business doesn't run like the template. Neither does Fieldproxy.
HVAC
Seasonal tune-up campaigns that book themselves.
Pest Control
Recurring service reminders, set to your own cadence.
Facilities
Tenant updates by property, in one blast.
Integrations
Plays nicely with the tools you already use
Twilio SMS / Voice
US + international SMS and voice-native.
WhatsApp Business
Verified sender, approved templates.
Gmail / Outlook
From your domain, tracked replies.
Google Reviews
One-tap review links.
HubSpot / Salesforce
Contact and activity sync for sales teams.
Slack / Teams
Escalated replies land in the right channel.