The AI Command Center for Field Service Management
Run your whole field operation from one bar — chat, voice, photo, or PDF. It reasons over your live data, executes, and you confirm what matters.
Trusted by 450+ field service teams
Move 3 of David's cross-borough jobs to free techs and cut his drive time
One bar runs your entire operation
Type it, say it, snap it, or forward the PDF — the Command Center reads every input, reasons over your live data, and executes. The same AI lives in every screen too: summaries, extraction, quote help, smart replies, anomaly flags. You confirm what matters.
Trusted by 450+ companies to streamline their field service operations
Deployment
A production-ready field service platform. Configured to your business by AI.
Fieldproxy ships with the full FSM stack already built. Dispatch, work orders, mobile, customer portals, billing, analytics. Nothing you have to assemble.
On top of that base, our AI builder tailors every screen, rule, and workflow to how your business actually runs. Your forms. Your approval chains. Your pricing logic. Your data model.
No IT department. No six-month rollout. No phase two that never ships.
Map your day
A Solution Architect spends 45 minutes with your ops lead. We pinpoint where your team loses hours every week. Rescheduling, chasing invoices, end-of-day close-outs, customer updates.
AI configures to your workflows
We take Fieldproxy's production-ready FSM platform and use AI to shape every screen, rule, form, and approval chain to match how your business actually runs. Your data model. Your pricing logic. Your approval chains.
Pilot with your real data
Your jobs, customers, technicians, and rules get loaded into a private workspace. We run live scenarios against your team so you see the configured platform working before anyone else touches it.
Go live in weeks
We train your dispatcher and your techs, tune the platform to your business, and get you running real jobs. By rollout, every person on your team is pocketing around 2 hours a day.
Stop doing it by hand. Just ask.
The daily grind — covering a sick tech, chasing invoices, pricing a part — done from one sentence. At scale, the same bar rebuilds the board across branches and reconciles a month of invoices. Here's the time it gives back.
Flags overloaded techs, shifts their low-priority jobs to lighter techs nearby, and stages it — without breaking an SLA.
Run it liveBuckets every receivable, names the worst offenders, and stages a reminder → call → late-fee ladder to execute.
Run it liveComputes true margin per job from labor and expenses, ranks customers, and flags every job that lost money.
Run it liveDrop in a signed contract — it creates the customer, sets up every recurring visit, drafts the first quote, and books a tech.
Run it liveFinds contracts expiring in 60 days, drafts each renewal at current rates, and tasks the account owner.
Run it liveCross-checks quotes, jobs, invoices and payments — and surfaces every gap with its dollar exposure.
Run it liveYour Workflows, Your Way. In Days
Watch how Fieldproxy transforms from a standard FSM to a fully customized franchise system in hours.
"I own Mike's Cleaning Franchise with 8 locations across Dallas and Houston. I need location-specific pricing, crew transfers between locations during busy periods, and consolidated reporting across all locations."
- •Cannot track jobs across multiple locations
- •No location-specific pricing capabilities
- •Manual job routing and assignment only
Your business is unique. Your FSM should be too.
See Your Custom SystemNo two field service operations work the same. We use AI to architect bespoke field service solutions that fit your business like a glove. Supercharged by autonomous agents.
Tailor your applications to meet organizational requirements, collect accurate data, build reports, send it across multiple applications, and create an entire ecosystem around your field teams.
Integrate powerful AI agents that handle voice calls, automate dispatching, and provide instant knowledge access. All working seamlessly within your custom apps.
Execute changes faster than ever before. All with a single prompt.
Document to Apps in minutes
Give us how you run your operations in simple english and let our AI give do the rest
AI powered builder
The reason we are orders of magnitude quicker is because every single configuration is AI-first. Why a human, when a machine can do it much quicker?
Deploy AI Agents
Supercharge your apps with intelligent AI agents. From voice assistants to automated dispatch and knowledge retrieval.
Learn more about AI Agents →
Integrate Existing Tools
Connect to your existing work tools, enabling a single source of truth between all your databases.
Automate with Intelligence
Let AI agents handle routine tasks like scheduling, dispatching, customer calls, and data processing, while your team focuses on high-value work.
Unlimited Users.
Know beforehand what you are going to spend this year, and every single year after that. We don't penalise you for scaling.
Solutions
Built for every part of your operation
From the first phone call to the final invoice. Every workflow tailored to how your team actually runs.
Dispatching & Scheduling
Auto-assign jobs by skill, location, and load. AI dispatcher handles changes live.
Work Orders & Jobs
Every job from intake to invoice, with the fields and stages your trade actually uses.
Custom Estimates
Branded estimates priced with your rules. Send, e-sign, and convert to a job in one flow.
Contracts & Invoices
Recurring contracts, multi-stage invoicing, and ACH or card payments tied to each job.
Mobile App for Techs
Offline-capable tech app for routes, photos, checklists, parts, and customer signatures.
Job Checklists
Compliance-grade checklists with photos, signatures, and pass or fail logic on every step.
Customer Communications
Two-way SMS, email, and WhatsApp updates triggered by job status, with full history.
Customer Portals
Self-serve booking, invoice history, and live job tracking for your end customers.
Recurring Jobs
Service contracts and PM schedules that auto-generate work orders on the right cadence.
Asset Management
Track every asset you service. Full history, warranties, service intervals, photos.
Spare Parts & Inventory
Truck stock, warehouse stock, and per-job parts usage tied straight into your invoices.
Dashboarding & Reporting
Live operational dashboards plus the canned reports your leadership team asks for monthly.
Industries
Made for the trades you run
Pre-built playbooks, terminology, and compliance flows for every trade we serve.
HVAC
Residential and commercial HVAC service, maintenance contracts, and installs.
Plumbing
Service plumbing, drain and sewer, water heater installs, and emergency dispatch.
Electrical
Residential electrical service, commercial fit-outs, and licensed inspections.
Fire & Life Safety
Sprinkler, alarm, and extinguisher inspection cycles with compliance-grade reporting.
Mechanical Services
Industrial mechanical maintenance, commercial refrigeration, and process equipment.
Security Systems
Access control, CCTV, and intrusion alarm installs plus recurring monitoring services.
Roofing
Repair, replacement, and inspection workflows with photo-driven estimates.
Pest Control
Recurring residential routes and commercial accounts with treatment-history tracking.
Facilities Management
Multi-site portfolios, vendor coordination, and preventive maintenance at scale.
Landscaping
Recurring crews, seasonal route planning, and per-property service contracts.
Energy & Solar
Solar installs, ongoing O&M, and utility-scale field service operations.
General Field Services
Any blended-trade or specialty field operation that doesn't fit a single trade box.
AI agents that run on top of your platform
Voice, vision, scheduling, dispatch, knowledge, and document agents. Each one trained on your data and wired into the same workflows your dispatchers and techs use every day. Turn them on individually or run them all together.
Voice Agent
Answers and places calls. Books jobs, confirms appointments, recovers no-shows.
Dispatch Agent
Reassigns and reroutes in real time as cancellations, breakdowns, and emergencies hit.
Scheduler Agent
Builds tomorrow's board overnight. Skill, geography, and SLA constraints baked in.
Vision Agent
Reads site photos for damage, parts, meter values, and on-site safety violations.
Knowledge Agent
Pulls answers from your SOPs, manuals, and past jobs so techs never call in for help.
Document Intelligence
Reads inbound POs, RFQs, and warranty claims. Pulls out the fields. Files the job.
Web Search
Looks up live prices, weather, and error codes — then bills, reschedules, or notes the job.
AI Agents
AI agents that run on top of your platform
Drop in autonomous agents that handle dispatch, voice calls, photo analysis, and document processing — all wired into your configured field service platform.
Command Center
AI control plane for your entire field operation.
Voice Agent
Speech-to-structured-data for hands-free field updates.
Dispatch Agent
Automated job assignment and route optimisation.
Vision Agent
Photo analysis for inspections, asset checks, and reports.
Calling Agent
Inbound and outbound customer calls handled autonomously.
Scheduler Agent
Predictive scheduling that adapts to capacity and SLAs.
Document Intelligence Agent
Extracts structured data from POs, invoices, and contracts.
WHO ARE WE PERFECT FOR?
Built for those companies that refuse to wait.
If you are tired of slow, cookie-cutter field service solutions, you are in the right place. We work with 450+ companies that want to move fast, break the mold and leave dinosaur field service software behind
The Innovators
You want to break free from "industry standard" and create workflows your way - no red tape, no limits.
The Scalers
You're growing fast and need tools that flex with you. Tools that don't charge for every user and every feature. Legacy tech just can't keep up in this AI era.
The Fast Trackers
You expect your FSM platform to transform as fast as you do - ready to customize workflows with AI prompts, right now.
