Field service software built around how you already work.
We configure your entire system and your AI agents around your exact use case. Live in days, with unlimited users.
- Fits how you already work
- AI-native: AI does the admin
- Live in days
- Unlimited users
Trusted by 250+ field service teams
The old way
Off-the-shelf software makes you run its way.
For years the choice was polished software you work around, or a custom build that took months and a fortune. That trade-off is gone.
Who adapts
Your team bends to its screens, stages and forms.
It's built around your stages, forms and rules.
Getting started
A rollout measured in months.
Your system built within a day, live in days.
Asking for a change
“It's on the roadmap.”
Ask for it. Most changes are live in minutes.
Growing the team
Every new technician is another seat on the bill.
Unlimited users, one price for the company.
The admin
Still done by your office, by hand.
AI agents answer calls, book, chase and invoice.
Switching
Feels too risky to try.
We move your customers, sites and jobs, and switch you when you're ready.
If you've ever told your software “that's not how we work,” this is for you.
Get startedHow we build it
Your whole system and your AI agents, built around your use case.
Every Fieldproxy account is configured to one business: yours. Tailored to your workflows, with the AI agents placed exactly where your team loses time.
01We learn how you run
Your work email is enough to start. A 30-minute call fills in how your business runs.
02We configure the whole system
Your job stages, forms, dispatch rules, quotes, invoicing, maintenance plans and customer portal, set up to your process, not a template.
03We configure your AI agents
Each agent is placed on a step of your workflow: answering calls, booking, chasing paperwork, invoicing. You decide what stays with your team.
04You're live in days
We move your customers, sites and jobs over and switch you when your team is ready. Change anything later by asking.
Demo plan
Northfield Generator Service
How a job runs today
- 1.Customer calls about a generator or an outage
- 2.Office books a site survey or a service visit
- 3.Tech services the unit and fills in the sheet
- 4.Office sends the quote or the invoice and chases it
AI agents in your workflow
- Step 1 (customer calls): the voice agent answers, sorts outages from routine service and pages the on-call tech for emergencies.
- Step 2 (visit booked): the scheduling agent fits the visit into the nearest technician's day; you approve the board.
- Step 3 (unit serviced): the paperwork checker holds the job open until run hours, battery voltage and photos are in.
- Step 4 (quote or invoice sent): the follow-up agent chases unsigned quotes and overdue invoices; you approve any discount.
And every other part of the system:
Your entire system, configured
Every part of it, set up to how you run.
A complete field service system, configured around your exact use case instead of a template you work around.
Jobs and work orders
Your job types, your stages, the fields each job must record.
Scheduling and dispatch
Your rules: skills, areas, time windows, contracts and SLAs.
Technician app
Your forms, checklists, readings and photos, on Android and iOS, offline.
Quotes and estimates
Your pricing, options, approvals and deposits.
Invoicing and payments
Per visit, monthly contract or deposit and balance, with payment links and accounting sync.
Maintenance plans
Your intervals, renewals and response times, generating the visits on their own.
Customer portal and updates
What your customers see, approve and sign, and when they hear from you.
Reports and dashboards
The numbers you run the business on, or just ask for them.
Your AI agents, on your workflow
Every morning, this lands on your office.
Tap any task to hand it to the agent that does it, and see what it did. The judgement calls stay with you, already prepped.
20 of 20 not handled yet
Hours back
0h 00m
Done by agents
0/17
Needs you
0/3
Agent activity
Nothing handed off yet.
Tap a task in the pile and the agent's work shows up here.
Then it runs your day
Your stages, your forms, your agents.
Once it's set up, the plan becomes your Command Center: one board, with the AI agents doing the admin and you making the calls.
Office · Sunday 9:40 PM
Command Center
Ask Fieldproxy to do anything…
EnterJobs tomorrow
46
1 office, 18 techs
Urgent at risk
12
Same-day promise
Users
23
Unlimited, no seat fees
Office time saved
11h
This week
Tomorrow · 18 techs
+31 more jobs
Dana R.
Service
Marcus J.
Installs
Priya S.
Service
Tom K.
Maintenance
Leo M.
Service
AI activity
Done in 4 minutes. Urgent jobs untouched.
14 jobs moved, 14 customers told. 2 decisions need you.
Trusted by 250+ companies to streamline their field service operations
Live in days
Set up for you, live in days.
No IT department and no six-month rollout. We do the setup with you, and Fieldproxy replaces your old tool rather than running alongside it.
We move your customers, sites and jobs over. Average migration: about 10 days.
Unlimited users
One plan for the company. Everyone on it.
The office, every technician, the part-timer who covers Saturdays. Add people without adding seats. Pricing is per organization, and every plan is the whole platform with every AI agent switched on.
Configured for your trade
Built for the work you actually do
Maintenance plans, equipment at customer sites, seasonal rounds, one-off repairs. Every vertical below is a customer you can read about.
Equipment manufacturers
AutoprintService your own installed base across customer sites
Industrial and process plants
Prism JohnsonPlant maintenance, shutdowns and statutory inspections
Medical and dental devices
Implant SwissInstallation, calibration and compliance history
Energy and EV infrastructure
SUN MobilityDistributed assets, uptime measured per site
Media and cinema technology
Qube CinemaProjection, audio and playback estates across venues
Facilities management at scale
QPMSMulti-site services with proof of attendance
Consumer and retail service
Urban LadderInstallation and after-sales across a national footprint
Financial services field operations
Anand RathiField verification, collections and onboarding visits
Commercial HVAC and refrigeration
Plant rooms, cold chain and kitchens across a client estate
Fire and life safety compliance
FireseStatutory inspections across hundreds of facilities
Residential field services
Green TurtleMany crews, many homes, one recurring schedule
Stop working around your software. Get one built around you.
Get your own custom field service management within a day, tailored to your workflows. Start with your work email.