Field service software built around how you already work.
We set up your whole system around how you already run. Live in days, with unlimited users.
- Fits how you already work
- Changes done the same day
- Live in days
- Unlimited users
Trusted by 250+ field service teams
The old way
Off-the-shelf software makes you run its way.
For years the choice was polished software you work around, or a custom build that took months and a fortune. That trade-off is gone.
Who adapts
Your team bends to its screens, stages and forms.
It's built around your stages, forms and rules.
Getting started
A rollout measured in months.
Set up around how you run, live in days.
Asking for a change
“It's on the roadmap.”
Ask for it. Most changes are done the same day.
How many tools
Leads, jobs and invoices spread across a pile of apps.
One system from the first call to the paid invoice.
Growing the team
Every new technician is another seat on the bill.
Unlimited users, one price for the company.
The admin
Still done by your office, by hand.
AI agents answer calls, book, chase and invoice.
Switching
Feels too risky to try.
We move your customers, sites and jobs, and switch you when you're ready.
If you've ever told your software “that's not how we work,” this is for you.
Get startedCustomer stories
Most of our customers tried something else first.
Then they got a system built around how they work. Here is what they told us.
A Middle East cleaning leader since 1963. Every change done the same day.
“Every change we asked for was done the same day. I've never had software move that fast for us.”
Mohamed, IT Manager, Tanzifco
Read story
165 field engineers nationwide, one picture.
“It handles our scale and fits our Freshdesk setup, which is not something most field tools can say.”
Lea Paredes, Senior Data Analyst, ActionLabs
Read story
Third attempt. A working demo in under 5 days.
“Nobody else could take something as specific as our Caliber program and build it exactly the way we run it, down to the cent.”
Aaron Burt, Operations Manager, Lawn Troopers
Read story
From 9 apps to 3, lead to invoice.
“Once you've designed and implemented Fieldproxy's customized CRM system, you'll never go back to one of the big off the shelf products.”
Paul, Owner, Green Turtle Fiberglass
Read storyEmail work order to QuickBooks invoice, nothing retyped.
“This is what AI in field service should look like: not a chatbot on the side, but the way you actually run the business.”
Stephanie Choate, Pronative
Read story
Moved over against a hard deadline.
“The biggest benefit is having your operations, case management, field work and reporting brought together into one platform.”
Lisa Turner, Director, Total Risk
Read storyAnd at enterprise scale
Since 1963
One of the Middle East's leading cleaning companies, with branches across the region
Read the Tanzifco story165 field engineers
Enterprise IT support from Luzon to Mindanao, for 15+ years
Read the ActionLabs story
~42% of India's cinema screens
About 4,000 screens in India and 7,000 installations across 48 countries
Read the Qube Cinema story
145+ branches across India
One of India's leading financial services groups, founded in 1994
Read the Anand Rathi Global Finance storyHow we build it
Your whole system and your AI agents, built around your use case.
Every Fieldproxy account is configured to one business: yours. Tailored to your workflows, with the AI agents placed exactly where your team loses time.
01We learn how you run
Your work email is enough to start. A 30-minute call fills in how your business runs.
02We configure the whole system
Your job stages, forms, dispatch rules, quotes, invoicing, maintenance plans and customer portal, set up to your process, not a template.
03We configure your AI agents
Each agent is placed on a step of your workflow: answering calls, booking, chasing paperwork, invoicing. You decide what stays with your team.
04You're live in days
We move your customers, sites and jobs over and switch you when your team is ready. Change anything later by asking.
Demo plan
Northfield Generator Service
How a job runs today
- 1.Customer calls about a generator or an outage
- 2.Office books a site survey or a service visit
- 3.Tech services the unit and fills in the sheet
- 4.Office sends the quote or the invoice and chases it
AI agents in your workflow
- Step 1 (customer calls): the voice agent answers, sorts outages from routine service and pages the on-call tech for emergencies.
- Step 2 (visit booked): the scheduling agent fits the visit into the nearest technician's day; you approve the board.
- Step 3 (unit serviced): the paperwork checker holds the job open until run hours, battery voltage and photos are in.
- Step 4 (quote or invoice sent): the follow-up agent chases unsigned quotes and overdue invoices; you approve any discount.
And every other part of the system:
Your entire system, configured
Every part of it, set up to how you run.
A complete field service system, configured around your exact use case instead of a template you work around.
Jobs and work orders
Your job types, your stages, the fields each job must record.
Scheduling and dispatch
Your rules: skills, areas, time windows, contracts and SLAs.
Technician app
Your forms, checklists, readings and photos, on Android and iOS.
Quotes and estimates
Your pricing, options, approvals and deposits.
Invoicing and payments
Per visit, monthly contract or deposit and balance, with payment links and accounting sync.
Maintenance plans
Your intervals, renewals and response times, generating the visits on their own.
Customer portal and updates
What your customers see, approve and sign, and when they hear from you.
Reports and dashboards
The numbers you run the business on, or just ask for them.
Then it runs your day
Your stages, your forms, your agents.
Once it's set up, the plan becomes your Command Center: one board, with the AI agents doing the admin and you making the calls.
Office · Sunday 9:40 PM
Command Center
Ask Fieldproxy to do anything…
EnterJobs tomorrow
46
1 office, 18 techs
Urgent at risk
12
Same-day promise
Users
23
Unlimited, no seat fees
Office time saved
11h
This week
Tomorrow · 18 techs
+31 more jobs
Dana R.
Service
Marcus J.
Installs
Priya S.
Service
Tom K.
Maintenance
Leo M.
Service
AI activity
Done in 4 minutes. Urgent jobs untouched.
14 jobs moved, 14 customers told. 2 decisions need you.
Who you work with
You get a team, not a ticket queue.
Ask for a change and it's usually done the same day. Every customer who sent us their story said the same thing first: how fast the team moves.
“We didn't have to keep repeating or explaining our requirements; they understood and acted on them quickly.”
Mohamed, IT Manager
“Our questions get answers, our problems get fixed.”
Aaron Burt, Operations Manager
“They listen, they build what you ask for, and when something needs to change, it changes.”
Stephanie Choate
“The Fieldproxy team worked with us to get the transition happening within the timeframe, and it was a very short timeframe.”
Lisa Turner, Director
Trusted by 250+ companies to streamline their field service operations
Live in days
Set up for you, live in days.
No IT department and no six-month rollout. We do the setup with you, and Fieldproxy replaces your old tool rather than running alongside it.
We move your customers, sites and jobs over. Average migration: about 10 days.
Unlimited users
One plan for the company. Everyone on it.
The office, every technician, the part-timer who covers Saturdays. Add people without adding seats. Pricing is per organization, and every plan is the whole platform with every AI agent switched on.
Configured for your trade
Built for the work you actually do
Maintenance plans, equipment at customer sites, seasonal rounds, one-off repairs, each set up the way that business runs.
Equipment manufacturers
AutoprintService your own installed base across customer sites
Industrial and process plants
Prism JohnsonPlant maintenance, shutdowns and statutory inspections
Medical and dental devices
Implant SwissInstallation, calibration and compliance history
Energy and EV infrastructure
SUN MobilityDistributed assets, uptime measured per site
Media and cinema technology
Qube CinemaProjection, audio and playback estates across venues
Facilities management at scale
QPMSMulti-site services with proof of attendance
Consumer and retail service
Installation and after-sales across a national footprint
Financial services field operations
Anand RathiField verification, collections and onboarding visits
Commercial HVAC and refrigeration
Plant rooms, cold chain and kitchens across a client estate
Fire and life safety compliance
FireseStatutory inspections across hundreds of facilities
Residential field services
Lawn TroopersMany crews, many homes, one recurring schedule
Stop working around your software. Get one built around you.
Built around how you work. Live in days. Changes the same day you ask. Start with your work email.