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Custom-built by Fieldproxy AI

AI field service software built around how you already work.

Whatever you run on today, from spreadsheets to off-the-shelf software, Fieldproxy AI configures it around your workflows.

  • Built around how you work
  • Fieldproxy AI agents assist your team
  • Changes done the same day
  • Live in days
  • Unlimited users

Trusted by leading enterprises

Why now

Off-the-shelf makes you work its way. Fieldproxy AI configures it around you, within a day.

Off-the-shelf field service software gives every business the same screens and workflows, because building around each one used to be slow and expensive. It isn't any more: show us how your team works, and Fieldproxy AI turns that into your system.

Who adaptsYour team bends its workflows to fit the software.It's built around your workflows, end to end.
Getting your own systemMonths and a fortune, so you settle for a template.Configured by Fieldproxy AI around how you run, within a day.
Asking for a change“It's on the roadmap.”Ask Command Center and it changes job types, prices, forms, fields and rules on the spot, as a preview you approve. Bigger changes our team does the same day.
How many toolsLeads, jobs and invoices spread across a pile of apps.One system from the first call to the paid invoice.
Growing the teamEvery new technician is another seat on the bill.Unlimited users, one price for the company.
Everyday tasksDone by hand, on top of the real work.Fieldproxy AI agents answer calls and book visits, and Autopilot works through the follow-ups, bookings and collections, handing you a card for each one.
SwitchingFeels too risky to try.Fieldproxy AI moves your customers, sites and jobs from any major tool or custom system in less than a day, and switches you when you're ready.

You don't have to settle for “that's not how we work” any more.

Why we say ditch the dinosaurs Get Demo

Customer stories

Most of our customers tried something else first.

Then they got a system built around how they work. Here is what they told us.

Qube Cinemas

Around 300 people across Qube's service teams, on one process.

Digital cinema technology behind about 4,000 screens and 7,000 installations.

Read story
“Technical assistance tickets, RMAs and asset movements are all tracked in one system. One place, one truth. Our engineers can see the full history of a site before they get there, so they arrive ready.”
“When we need something changed, they turn it around quickly. A partner that understands that when a screen goes down, the show can't wait.”

Thiyagarajan Kathirvelu, Regional Manager, Technical Services, Qube Cinemas

ActionLabs

165 field engineers, one picture.

“It handles our scale and fits our setup, which is not something most field tools can say.”

Lea Paredes, Senior Data Analyst, ActionLabs

Read story
Green Turtle Fiberglass

From 9 apps to 3, lead to invoice.

“Once you've designed and implemented Fieldproxy's customized CRM system, you'll never go back to one of the big off the shelf products.”

Paul Hamer, Owner, Green Turtle Fiberglass

Read story
Total Risk

Moved over against a hard deadline.

“The biggest benefit is having your operations, case management, field work and reporting brought together into one platform.”

Lisa Turner, Director, Total Risk

Read story

And at enterprise scale

Tanzifco

60+ years in cleaning

Founded in 1963, with branches serving banks, ministries, malls, airports, ports and oil and gas sites, with every change it asks for live the same day

Read the Tanzifco story
Anand Rathi

Every field visit, checked in

Customer and partner visits across 145+ branches, checked in and out on site, with sign-offs in one flow

Read the Anand Rathi Global Finance story
Royal HaskoningDHV

Site teams, inside the site

On a major construction project, attendance only works within the mapped site, and curing is logged with photos every day

Read the Royal HaskoningDHV story
BIC Cello

Every store, every route

Route-planned store visits with stock counted, orders suggested and invoices raised before the rep leaves the counter

Read the BIC Cello story
Read all customer stories

How we build it

Your whole system and your Fieldproxy AI agents, built around your use case.

Every Fieldproxy account is configured to one business: yours. Tailored to your workflows, with the AI agents placed exactly where your team loses time.

  1. We learn how you run

    It starts with a demo. A 30-minute call fills in how your business runs.

  2. We configure the whole system

    Your workflows end to end: how jobs move, how you dispatch, quote, invoice and run maintenance plans, set up to your process, not a template.

  3. We configure your AI agents

    Each agent is placed on a step of your workflow: answering calls, booking, chasing paperwork, invoicing. You decide what stays with your team.

  4. You're live within a day

    We move your customers, sites and jobs over and switch you when your team is ready. Change anything later by asking.

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Solutions

One platform, from first call to paid invoice.

Every solution a field service business runs on, in one system. Pick one to see how it works.

Job page with job costing: revenue, costs, gross margin and labor hours

Jobs and work orders

Every job from request to sign-off, with the details your work needs.

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Schedule beside a map with each technician's road route

Scheduling and dispatch

The right technician on the right job, by skill, area and SLA, with the schedule and map side by side.

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Technician app Today screen with the day's route and next job

Technician app

Checklists, readings, photos and signatures on Android and iOS, offline too.

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Projects list with contract value, billed to date, health and progress

Projects

Multi-visit jobs with a Gantt, change orders, deposits, milestone billing and retainage, budget vs actual.

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Subcontractors board with offers, accepted, submitted and billed work

Subcontractors

Offer work to subs, track their compliance, review and bill their work.

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Estimate with good, better and best options side by side

Quotes and estimates

Options, approvals and deposits, quoted on site or from the office.

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Invoice with line items, a payment taken and the balance due

Invoicing and payments

Per visit, by contract or by milestone, with payment links and accounting sync.

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Care plans with members, renewals due and visits due

Agreements and care plans

Service agreements, care plans and memberships, with recurring visits created on schedule and renewals tracked.

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Quote approval link preview with good, better and best options

Customer portal and links

Approve a quote with a signature, pay an invoice, book, track the technician.

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Insights with revenue, margin, close rate and plain-language findings

Reports and dashboards

The numbers you run the business on: ask, save it, get it every Friday.

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Then it runs your day

Fieldproxy AI agents on every step of your workflow.

Once it's set up, your workflows run from one Command Center. Each agent is placed on a step of your process, works inside your system, and asks you before anything that matters.

Phone agent

Answers the line after hours, books the job and writes it up.

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Scheduler

Fits each visit into the right technician's day; you approve the board.

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Smart dispatch

Right tech, right job, based on skills, parts and route.

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Vision

Snap a photo: serial, model and asset, all filled in.

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Document intelligence

Incoming PDFs and emails turned into ready jobs.

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Watchers

Flag the team the moment a site, a job or an SLA needs attention.

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Knowledge

Manuals, SOPs and service history, answered in seconds.

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Your own agent

Built for the one step of your workflow nobody else has.

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See all AI agents

Command Center

Ask. Check the preview. Approve.

Type or say what you need. Command Center answers from your live data, does the work and sets up your system. Every change comes back as a confirm card first.

Answers from your live data

Ask about jobs, invoices, technicians or customers. Save the answer as a report, a dashboard, an alert or a weekly email.

Does the work

Reschedule a visit, draft an estimate, raise an invoice or a purchase order, change prices in bulk. A confirm card shows before and after, and one click undoes it.

Approvals for big changes

Changes over the limits you set, for example a large discount or change order, go to an approver before they apply.

Sets up your system

Add job types, prices, forms, custom fields, stages and workflow rules by asking. New rules start paused until you switch them on.

Command Center confirm card: move Victor's 12pm Monday appointment to Sam Cohen, with nothing changed until Move it is clicked
See Command Center

Autopilot

Hand off the follow-ups. Approve the cards.

Give Autopilot a goal and it works on it in the background. For each customer it posts a card with the exact action, like “Reschedule to Tue 10–12 with Sam”. You tap Do it, or Not needed.

Goals you can hand off

  • Estimate approval
  • Invoice collection
  • Booking
  • Fill a schedule gap
  • Deposit
  • Review request
  • Renewal
  • Care-plan signup
  • No-show rebook
  • Missing information
  • Lead follow-up
  • Maintenance due
  • Project next step
  • Your own goal, in plain English

Drafts wait for your OK, every done card can be undone, and you switch on only the goals you want.

Autopilot screen with cards that need the office, each carrying a recommended fix, and the running status of its rules
See Autopilot

Front Desk

Every call, text and chat, in one inbox.

Front Desk: every call, text and chat in one inbox, answered by AI agents, with replies drafted for you. Your office answers from one place.

Calls, texts and web chat together

Every customer conversation in one inbox, answered by AI agents and matched to the customer and their jobs.

A reply drafted for you

The AI writes the reply from the customer's jobs and your schedule. Someone in the office checks it and sends.

Triage with a suggested job type

New calls and messages are sorted, with the job type suggested, so booking starts from the right place.

You stay in charge

Nothing is sent or changed without a person approving it, unless you turn that step on.

Front Desk inbox with a customer thread of calls and an Autopilot suggested text reply waiting for the office to use, edit or dismiss
See Front Desk See all AI agents

Who you work with

You get a team, not a ticket queue.

Ask for a change and it's usually done the same day.

“They listen, they build what you ask for, and when something needs to change, it changes.”
Stephanie Choate, Owner, Pronative
“When we need a change, we ask and it's done. Practical, simple, and set up around how a rental business actually works.”
Charles Wilkinson, CEO, WaterADE
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Configured for your trade

Built for the work you actually do

Maintenance plans, equipment at customer sites, seasonal rounds, one-off repairs, each set up the way that business runs.

Equipment manufacturers

Autoprint

Service your own installed base across customer sites

Industrial and process plants

Prism Johnson

Plant maintenance, shutdowns and statutory inspections

Medical and dental devices

Implant Swiss

Installation, calibration and compliance history

Energy and EV infrastructure

SUN Mobility

Distributed assets, uptime measured per site

Media and cinema technology

Qube Cinema

Projection, audio and playback estates across venues

Facilities management at scale

QPMS

Multi-site services with proof of attendance

Financial services field operations

Anand Rathi

Field verification, collections and onboarding visits

Commercial HVAC and refrigeration

Plant rooms, cold chain and kitchens across a client estate

Fire and life safety compliance

Firese

Statutory inspections across hundreds of facilities

Residential field services

Lawn Troopers

Many crews, many homes, one recurring schedule

Home HVAC, plumbing and electrical

Repair calls, installs and maintenance plans for homeowners

Pool, pest and lawn care

Recurring routes, seasonal programmes and treatment records

Read the customer stories

Stop working around your software. Get one built around you.

Built around how you work. Live within a day. Changes the same day you ask.

Unlimited users, one price for the company.