Facilities Management

Your facilities operation doesn't run like the template.

Fieldproxy molds to how you run in-house techs, subcontractors, work requests, PMs, and tenant portals, every building and trade your way. Change a field, a rule, or a whole SLA queue in plain English, and it goes live in seconds, no dev and no rebuild.

Facilities Management
Plain English

Fields added

Asset tag + warranty-expiry now required

Photo step added

Before + after photo required to close

Live across all sites

Open + future work orders updated

Live in

40 secno dev, no ticket

Built your way

Built for facilities teams

Every trade, every building, every tenant ticket, all in one system.

Multi-site portfolio

Buildings, floors, suites, tenants, and assets in a clean hierarchy, one clean view per site.

Tenant portals

Tenants submit tickets, see status, approve access, scoped by site and lease.

PM contracts & schedules

HVAC, elevator, fire, plumbing PMs scheduled per asset, with vendor management.

In-house + subcontractor mix

Route tickets to in-house techs or subs based on trade, load, and SLA, with subs managed in the same system.

SLA enforcement

Per-trade and per-building SLAs, with auto-escalation, warning clocks, and breach reports.

Tenant chargebacks

Allocate work-order costs to cost centers and tenants with itemized backup reports.

Vendor certifications

Track insurance, licenses, and compliance docs per subcontractor, and block work when expired.

Asset + parts inventory

Every piece of equipment tracked by site and room, with spares inventory and reorder alerts.

Portfolio reporting

Tickets, SLAs, PM completion, and spend rolled up across the portfolio. Live, no spreadsheets.

2.9x
Faster ticket resolution
94%
SLA compliance
$420k
Avg annual chargeback accuracy
68%
Fewer repeat tickets

Shaped to your trade

Your business doesn't run like the template. Neither does Fieldproxy.

Commercial real estate

Tenant tickets, PMs, and landlord reporting across buildings.

Higher ed & hospitals

Large in-house teams plus subs, with asset-level history per building.

Retail chains

1000s of sites, rolled up into one portfolio with consistent SLAs.

Integrations

Plays nicely with the tools you already use

QuickBooks

Invoice + chargeback sync

Stripe

Vendor + tenant billing

Google Calendar

2-way tech calendars

Gmail

Tenant + landlord email

WhatsApp

Tenant messaging

Zapier

Anything else

See it live

Book a 30-minute demo with a Solution Architect. We'll walk through your real scenarios and show how AI configures the platform around them.