See It In Action
Watch AI find answers from your manuals and service history in seconds
Knowledge Assistant
Ask anything about your equipment
Tech Jason - 2:34 PM
AI Response
Grounded in your data - no hallucinations
Waiting for query...
The Problem With Finding Information
Technicians spend 15+ minutes searching through 500-page PDF manuals
Tribal knowledge lives in the heads of senior techs who retire or quit
Service history buried in old tickets nobody searches
Generic AI chatbots hallucinate dangerous wrong answers
The Knowledge Agent Solution
Ask in plain English - get the exact page and paragraph instantly
Every answer cites its source - manuals, history, or knowledge base
Surfaces relevant past service history for this exact asset
No hallucinations - if it doesn't know, it says so
How Knowledge Agent Works
Retrieval-Augmented Generation (RAG) grounded in YOUR data
Tech Asks a Question
Natural language query - "What does E-41 mean on a Trane chiller?" or "This motor is overheating, what should I check first?"
AI Searches Your Data
Vector search across OEM manuals, service history, knowledge base articles, and captured tribal knowledge. Finds the most relevant passages.
Grounded Answer Generated
AI synthesizes an answer from the retrieved sources with clickable citations. One-click to order recommended parts.
Knowledge Sources
All your institutional knowledge in one searchable AI
OEM Manuals
Upload PDF manuals from Trane, Carrier, Lennox, Daikin - any manufacturer. AI indexes every page for instant search.
Service History
Every past job on every asset becomes searchable. "This unit had the same problem last year" - now you'll know about it.
Knowledge Base
Internal documentation, SOPs, troubleshooting guides, and best practices. All searchable by AI.
Tribal Knowledge
Capture tips and tricks from veteran techs. "When you see X, always check Y first" - preserved forever, available to everyone.
Error Code Library
Comprehensive database of error codes across all equipment types. Know what any code means instantly.
Parts Catalog
Part numbers, compatibility info, and pricing. AI recommends the right part and lets you order with one click.
Knowledge Agent Results
Faster Troubleshooting
Hallucinations
Source Citations
Expert Availability
Real-World Use Cases
See how technicians use Knowledge Agent every day
Error Code Lookup
"What's E-41 on the Trane RTU?" - AI finds the exact page in the service manual, explains the error, lists common causes, and suggests the fix.
History Context
"Has this unit had issues before?" - AI surfaces all past service history, identifies recurring problems, and recommends permanent fixes.
Troubleshooting Guide
"Motor is overheating, what should I check?" - AI provides step-by-step diagnostic checklist based on equipment type and symptoms.
Part Identification
"What replacement compressor fits this 2019 Carrier unit?" - AI identifies compatible parts, provides part numbers, and enables one-click ordering.
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Knowledge Agent works seamlessly with our other intelligent agents