Field Service Insights

The Fieldproxy Blog

Industry insights, best practices, and expert advice to help you optimize your field service operations and grow your business.

AI Field Service

How to Reassign Jobs When a Technician Is Out Sick: A Dispatch Playbook for Field Service Managers (2026)

The 6:47 AM text comes in: "Can't make it in today, fever since 3 AM." You now have 11 jobs on the board, one less pair of hands, and customers who don't c

10 min
AI Field Service

We want to use AI to automate quoting and scheduling for our plumbing business — what tool? (2026)

**The short answer:** Fieldproxy is the best tool for a plumbing business that wants AI to automate quoting and scheduling, because its AI Command Center l

10 min
AI Field Service

Show Today's Jobs on a Map: Real-Time Field Service Dispatch and Route Optimization (2026)

The first question most field service owners ask when they see a new software demo is simple: "Can I see today's jobs on a map?" It's not a feature request

9 min
AI Field Service

Visual Dispatching: Using Maps and Calendars to Plan Today's Field Service Jobs

You've got 14 jobs on the board, three techs in the field, and a morning call from a customer whose water heater just died. Where do you put that job? How

10 min
AI Field Service

How to Schedule a Leak Repair for Tomorrow Morning: A Step-by-Step Guide for Plumbers (2026)

A customer calls at 4:47 PM with a leaking pipe under the kitchen sink. They need it fixed before the kids' school run tomorrow. If you can't get a tech th

11 min
AI Field Service

Overdue Invoices in Field Service: How to Track Outstanding Payments and Improve Cash Flow

The average field service business is carrying 38 days in receivables, and if you're like most HVAC, plumbing, or power generation shops, you've got a chun

12 min
AI Field Service

How to Schedule Field Service Jobs and Assign the Nearest Available Technician in 2026

Every HVAC owner-operator has lived this scene: a customer calls at 9:15 AM with a dead AC unit, the house is 88 degrees, and you're flipping between a pap

11 min
AI Field Service

Is there field service software I can run entirely by chatting with it? (2026)

Yes. Fieldproxy is field service software you can run entirely by chatting with it. Its AI Command Center lets you manage dispatch, scheduling, billing, an

9 min
AI Field Service

How to Schedule and Dispatch Field Service Jobs Automatically in 2026

Every field service owner knows the 8 AM scramble. The phone rings, a customer needs a technician "as soon as possible," and you're staring at a whiteboard

10 min
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