Regulated equipment, where the service record is part of the product.
Fieldproxy runs installation, calibration and preventive service on devices where the paperwork matters as much as the fix. Every intervention tied to a serial, every certificate retrievable, every engineer working to the current protocol.
Recurring calibration raised
Twelve-month interval per serial
Certificate required
Job cannot close without the document
Filed against the device
Retrievable for an inspection
Live in
Built your way
Built where the record is the deliverable
Serial-level traceability, certificates, and protocols you can version.
Compliance history per serial
Install, calibration, service and fault history against the individual device, not the account.
Certificates and documents
Calibration certificates, install sign-off and consent forms captured on site and retrievable in seconds.
Versioned protocols
Update a checklist without rewriting history. Old jobs keep the protocol they were completed under.
Preventive intervals
Calibration and PM schedules raised automatically per device, with escalation when one slips.
Trained-engineer routing
Only engineers certified on that device family can be assigned the job.
Compliance coverage
Which devices are current, due, or overdue, across every account.
Shaped to your trade
Your business doesn't run like the template. Neither does Fieldproxy.
Dental implant systems
Clinic installs, training sign-off, and device traceability per practice.
Diagnostic and lab devices
Calibration intervals, certificates, and engineer protocol control.
Hospital equipment service
Preventive maintenance across departments with a retrievable audit trail.
Platform
The platform underneath
Every part of the operation, ready to shape to how you run.
Asset Management
Track equipment, service history, warranties, and maintenance schedules.
Job Checklists
Dynamic forms, conditional logic, required photos, and sign-offs.
Recurring Jobs & Maintenance
Maintenance contracts, seasonal reminders, and auto-scheduling.
Customer Portals
24/7 self-service for bookings, invoices, and service history.
Integrations
Plays nicely with the tools you already use
Fieldproxy sits in the stack you already run, rather than replacing it.
Salesforce
Accounts and installed devices
SAP
Parts and service orders
DocuSign
Install and calibration sign-off
SharePoint
Certificates and protocols
QuickBooks
Contract billing
Zapier
Anything else
AI agents
What the AI agents do here
The repetitive half of the work, handled. Your team keeps the judgement.
Document Intelligence
Reads the inbound service request or clinic PO into a job against the right device serial.
Watcher Agent
Flags any device whose calibration is due or overdue, and any job that closed without its certificate.
Knowledge Agent
Gives the engineer the current protocol for that exact model, on site, from your own documentation.