Command Center

One bar. Every action.

Voice. Chat. A photo from the field. A PDF in your inbox. The Command Center turns every input into action — jobs, dispatch, answers, invoices — all native to Fieldproxy. No clicks. No forms. No tab-hopping.

4+ hrs

Saved Daily

30 sec

vs 10 min Manual

Zero

Data Entry Errors

3-in-1

Actions Per Command

Complex Tasks Shouldn't Require Complex Steps

Every business operation means navigating multiple systems. Open one tool, copy data, switch to another, paste, configure settings, switch again, send notifications. Repeat endlessly.

That's hours every day spent on repetitive manual work - time your team could spend on high-value activities.

10+ minutes per multi-step workflow
Context switching between tools
Details lost between systems

Traditional Process

For every new service request...

1
Open CRM, search if customer exists
2
Create new customer record
3
Enter name, phone, email, address
4
Switch to scheduling module
5
Find technician availability
6
Create new job record
7
Switch to estimates module
8
Build line items for quote
9
Send estimate email
10
Update job with estimate link
~10 minutes

Per workflow execution

Voice & chat

One sentence. Multiple actions.

Type it, speak it, or trigger it automatically. The Command Center handles the complexity — you just say what needs to happen.

Type Commands

Chat interface or API

Voice Commands

Speak naturally

Auto-Triggers

Events and webhooks

Your command:Any input method

"New customer Sarah Mitchell, phone 512-555-0847, email sarah.mitchell@gmail.com, address 4210 Ridgewood Trail, Austin TX 78731. Her AC stopped cooling - Carrier unit, 8 years old, blowing warm air since yesterday. Create an estimate for AC diagnostic at $185 and R-410A refrigerant recharge at $350. Schedule Mike Rivera for Thursday 9 AM, 2 hours, high priority."

AI agent executes workflow...

Customer Created

Sarah Mitchell

512-555-0847 • Austin, TX

Estimate Sent

$535 Total

Diagnostic + R-410A Recharge

Job Scheduled

Thursday 9 AM

Mike Rivera • High Priority

~30 seconds

Same result, 20x faster

One Command Executes Everything

From simple tasks to complex multi-step workflows - your AI agents handle it all

Create Records

"Add customer John Smith at 123 Main St, phone 555-1234"

Customers, vendors, locations, assets

Generate Documents

"Create estimate for water heater replacement, $1200 unit + $400 labor"

Estimates, invoices, contracts, reports

Schedule & Dispatch

"Assign Mike to the Johnson job tomorrow 2 PM, 3 hours"

Jobs, appointments, routes, shifts

Bulk Operations

"Reassign all Tom's jobs tomorrow to Marcus"

Mass updates, transfers, status changes

Process Payments

"Send payment link to customer for invoice #1234"

Invoicing, reminders, refunds, credits

Query & Search

"Which techs are available this afternoon for emergency calls?"

Availability, history, status, analytics

Send Communications

"Text the customer their tech is 15 minutes away"

SMS, email, notifications, reminders

Update Status

"Mark job #5678 complete and log 2.5 hours labor"

Progress, completion, time tracking

Multi-Step Workflows

"New lead: create customer, schedule inspection, send welcome email"

Chain multiple actions together

Reschedule & Adjust

"Push all afternoon jobs back 1 hour due to weather delay"

Time changes, cancellations, modifications

Approve & Review

"Approve all pending timesheets for this week"

Approvals, sign-offs, quality checks

Trigger Automations

"Run the end-of-day report and email it to management"

Reports, exports, integrations, webhooks

Skills

One slash. A whole workflow.

Skills are pre-built superpowers your whole team can fire from the Command Center. Each one chains tools, rules, and data together so a single command runs what used to take a meeting.

command-center

> /dailyschedule

Plan tomorrow in one shot

Pulls every open job + tech availability

Optimizes routes by drive time + zone

Matches skills, certs & parts on truck

Bunches recurring customers same day

Flags SLA risk & suggests overflow

Done. Saves your dispatcher 90 min/day

Build your own. Every Fieldproxy workspace ships with a skill builder — no code required.

Browse all skills
Vision

Snap a photo. Form fills itself.

Serial numbers, model info, asset tags, before/after proof — pulled out of the photo and dropped into the right fields. One tap replaces twenty minutes of typing.

Image Capture

One photo does it all

Ready

Take After Photo

Tap to capture installed part

Object Detection
OCR Extraction

Auto-Fill Form

AI extracts and populates

Asset ID-
Job Status-
Work Performed-
New Part Model-
New Serial No.-
Proof of Work-

Waiting for image...

One photo replaces 6 form fields

OCR + object detection

Reads serial numbers, model plates, gauges, meters.

Auto field mapping

Drops values straight into your job/asset records.

Visual proof of work

Before/after attached to the job timeline automatically.

Smart dispatch

The right tech. Every time.

Tell the Command Center the job — it scores every available technician on skills, distance, parts on truck, labor cost and overtime, then picks the one that maximizes margin and minimizes wait.

Available Technicians

AI evaluating 3 candidates

SM

Steve M.

2 miles
No Part
$45/hr
MR

Mike R.

5 miles
Has Part
$150/hr(OT)
SK

Sarah K.

15 miles
Has Part
$45/hr

Decision Engine

Multi-variable optimization

Awaiting job assignment...

WHY THIS MATTERS

  • Steve rejected: Would require second truck roll
  • Mike rejected: Double-time would eat profit
  • Sarah selected: First-time fix at lowest cost

Skills + certifications

Live route + ETA

Truck inventory match

Labor + overtime cost

Knowledge

Ask anything. Get a grounded answer.

500-page OEM PDFs, SOPs, past service history, your dispatcher's tribal knowledge — all searchable in plain English. Every answer cites where it came from. No hallucinations.

Knowledge Assistant

Ask anything about your equipment

Ready

Tech Jason - 2:34 PM

AI Response

Grounded in your data - no hallucinations

Waiting for query...

RAG over your data

Manuals, SOPs, past tickets, customer notes.

Source citations

Every answer links back to the exact page or job.

First-time fix boost

Techs in the field get answers in seconds, not callbacks.

Document intelligence

PDFs in. Jobs out.

Work orders land in your inbox by email, fax or portal. The Command Center reads them, pulls customer info, problem, SLA and price ceiling — then accepts, escalates, or flags for review. Zero re-typing.

Incoming Work Order

PDF Attachment

Work Order

Walmart FM #9921

PRIORITY

Location

Walmart Store #402, Dallas, TX

Description

Bakery Freezer leaking water. Slip hazard. Requires immediate attention.

Commercial Terms

NTE (Not to Exceed): $500.00
Response SLA: 4 Hours

Contact: John Martinez (Store Manager)

Phone: (214) 555-0142

Smart Extraction

Customer-
Problem
-
Limit-
Deadline-

Commercial Logic Check

Is Urgency "Critical"?
Is Limit > Est. Cost ($300)?
Tech available within SLA?

Workflow Triggered

Waiting for logic validation...

Email + portal ingest

Pulls work orders from any inbox or client portal.

Field extraction

Customer, asset, SLA, price cap — all parsed and validated.

Auto-route to dispatch

Accepted jobs feed straight into smart dispatch.

The Numbers Don't Lie

Real time and cost savings from Command Center users

4+ hrs

Saved per team member daily

20x

Faster workflow execution

$2,400

Monthly labor savings

99.5%

Execution accuracy rate

Stop Clicking Through Menus. Start Commanding.

See how Command Center can transform your operations with AI agents that execute instantly.