Watcher Agent

Most software shows you problems. Fieldproxy tells you about them.

Watchers are silent agents that monitor your Fieldproxy data minute-by-minute and alert you the second something matters — a new lead lands, an invoice ages past due, a tech is late to a job, stock dips below reorder, a contract is about to expire. You stop having to remember to check. They check for you.

Watching, scanning, pinging

Watchers stay quiet until a real condition fires. Within 60 seconds of the data changing, the right people get a targeted alert with a link to act.

Watchers running 24/7

Re-checks every 60 seconds · only speaks up when something is new

Overdue invoices

Any invoice 30+ days past due

New leads

New lead added to CRM

Stock below reorder

Inventory dips below threshold

Tech running late

30+ minutes late to a job

Quote sitting unaccepted

No movement for 7+ days

SMART BY DEFAULT

  • Only fires on truly newconditions — no spam from rows that already existed.
  • Per-entity cooldown— you hear about each invoice once, not every minute.
  • Alerts can land in chat, email, or both.

Alerts as they happen

Within 60 seconds of the data condition

All quiet.

Nothing needs your attention. Watchers are checking the data right now.

EXAMPLE ASKS

  • "Email sales@acme.com whenever a new lead is added"
  • "Alert me when any invoice goes 30+ days overdue"
  • "Ping me if a customer's lifetime spend crosses $10k"

What it replaces

Anything that should have been caught but wasn't.

x

“We missed that overdue invoice for 60 days.”

x

“Nobody saw the lead form for 4 hours.”

x

“We ran out of stock again.”

x

“The contract expired before we renewed it.”

With Watchers

A ping the moment a new lead lands — chat, email, or both.

Per-entity cooldown means each invoice alerts you once, not every minute.

Auto-pauses with a clear error if something goes wrong, so you can fix it.

Built-in watchers for the common ones; English-defined watchers for everything else.

One-tap, built-in watchers

The conditions every field service business needs to watch — already wired up, just turn them on.

Overdue invoices

Any invoice crossing a threshold of days past due.

Quotes sitting unaccepted

Quotes with no movement after a week or more.

Service requests still unassigned

High-priority work that's gone too long without an owner.

Inventory below reorder

Stock drops below the threshold for any SKU.

Contracts expiring soon

Renewals coming up in the next 30 / 60 / 90 days.

Jobs in progress too long

A job that's been open for longer than its estimate.

Technicians running late

Any tech 30+ minutes late to a scheduled job.

New leads as they arrive

A new lead gets logged in CRM, intake form, or anywhere upstream.

Anything else, in English

“Ping me when a customer's lifetime spend crosses $10k.”

Smart by default

Watchers are designed not to spam you. The framework handles the hard parts so the alerts you do get always mean something.

Truly new only

Won't alert on rows that already existed when you set the watcher up.

Per-entity cooldown

One alert per invoice / per tech / per lead until the cooldown lapses.

Auto-pause on error

Pauses with a clear error message if something breaks — no silent failures.

Chat, email, or both

Pause / cancel / list / test in plain English, any time.

Things people actually say

No queries. No code. Just describe the condition.

"Email me at sales@acme.com whenever a new lead or customer is added"

"Alert me when any invoice goes 30+ days overdue"

"Watch for quotes sitting unaccepted longer than a week"

"Ping me when stock drops below reorder level"

"Tell me when a contract is within 30 days of expiring"

"Flag any tech 30+ minutes late to a scheduled job"

Pair it with Scheduler

Watchers are for things that should happen the moment they happen. Schedules are for things that should happen on a clock.

Use Watchers for exceptions and Schedulers for routine briefings. Same chat, same plain English — together they replace the dashboard tab nobody opens.

Stop checking dashboards. Let the AI tell you what matters.

See how Watchers turn silent data drift into a single, well-timed ping — in chat, in email, or both.

Part of the Fieldproxy platform

Every agent runs on the same AI Command Center

Voice, vision, dispatch, and knowledge agents all share one runtime, one schema, and one customization surface — describe what you want in plain English.

Ready to put proactive monitoring on autopilot?

Book a 20-minute demo and we'll show you this agent (and the AI Command Center it plugs into) tailored to your real workflows.