Facilities Management

Facilities, in-house or outsourced — one workspace.

In-house techs, subcontractors, work requests, PMs, and tenant portals — every building, every trade, every ticket.

Facilities Management
Voice

Tech dispatched

Dev R · HVAC cert · on floor 12 · ETA 8 min

Asset pulled

VAV box · last serviced 9 months ago

Tenant notified

Portal + SMS · ETA visible

Time saved

20 minvs. manual ticket triage + tech lookup

Built-in

Built for facilities teams

Every trade, every building, every tenant ticket — one system.

Multi-site portfolio

Buildings, floors, suites, tenants, and assets in a clean hierarchy — one clean view per site.

Tenant portals

Tenants submit tickets, see status, approve access — scoped by site and lease.

PM contracts & schedules

HVAC, elevator, fire, plumbing PMs scheduled per asset — with vendor management.

In-house + subcontractor mix

Route tickets to in-house techs or subs based on trade, load, and SLA — with subs managed in the same system.

SLA enforcement

Per-trade and per-building SLAs, with auto-escalation, warning clocks, and breach reports.

Tenant chargebacks

Allocate work-order costs to cost centers and tenants with itemized backup reports.

Vendor certifications

Track insurance, licenses, and compliance docs per subcontractor — block work when expired.

Asset + parts inventory

Every piece of equipment tracked by site and room, with spares inventory and reorder alerts.

Portfolio reporting

Tickets, SLAs, PM completion, and spend rolled up across the portfolio — live, no spreadsheets.

2.9x
Faster ticket resolution
94%
SLA compliance
$420k
Avg annual chargeback accuracy
68%
Fewer repeat tickets

Works for every trade

One platform. Every field service business.

Commercial real estate

Tenant tickets, PMs, and landlord reporting across buildings.

Higher ed & hospitals

Large in-house teams plus subs, with asset-level history per building.

Retail chains

1000s of sites, rolled up into one portfolio with consistent SLAs.

Integrations

Plays nicely with the tools you already use

QuickBooks

Invoice + chargeback sync

Stripe

Vendor + tenant billing

Google Calendar

2-way tech calendars

Gmail

Tenant + landlord email

WhatsApp

Tenant messaging

Zapier

Anything else

See it live

Book a 30-minute demo with a Solution Consultant. We'll walk through your real scenarios.