FieldproxyFieldproxy

Facilities Management

Your facilities operation doesn't run like the template.

Fieldproxy molds to how you run in-house techs, subcontractors, work requests, PMs, and tenant portals, every building and trade your way. Change a field, a rule, or a whole SLA queue in plain English, and it goes live in seconds, no dev and no rebuild.

Put AI to workSee pricing

2.9x

Faster ticket resolution

94%

SLA compliance

$420k

Avg annual chargeback accuracy

68%

Fewer repeat tickets

Plain English

Say how you run it. It goes live.

Each change on the right was made by typing one sentence. No dev ticket, no rebuild, live for every tech.

Facilities ManagementPlain English

Fields added

Asset tag + warranty-expiry now required

Photo step added

Before + after photo required to close

Live across all sites

Open + future work orders updated

Live in

40 secno dev, no ticket

Built your way

Built for facilities teams

Every trade, every building, every tenant ticket, all in one system.

Multi-site portfolio

Buildings, floors, suites, tenants, and assets in a clean hierarchy, one clean view per site.

Tenant portals

Tenants submit tickets, see status, approve access, scoped by site and lease.

PM contracts & schedules

HVAC, elevator, fire, plumbing PMs scheduled per asset, with vendor management.

In-house + subcontractor mix

Route tickets to in-house techs or subs based on trade, load, and SLA, with subs managed in the same system.

SLA enforcement

Per-trade and per-building SLAs, with auto-escalation, warning clocks, and breach reports.

Tenant chargebacks

Allocate work-order costs to cost centers and tenants with itemized backup reports.

Vendor certifications

Track insurance, licenses, and compliance docs per subcontractor, and block work when expired.

Asset + parts inventory

Every piece of equipment tracked by site and room, with spares inventory and reorder alerts.

Portfolio reporting

Tickets, SLAs, PM completion, and spend rolled up across the portfolio. Live, no spreadsheets.

Give a tenant or sub one link, not a login

Send a scoped link to exactly one ticket: a tenant tracking their request, a sub updating their own job. No seat to buy, and no access to the rest of the portfolio.

Shaped to your trade

Your business doesn't run like the template. Neither does Fieldproxy.

Commercial real estate

Tenant tickets, PMs, and landlord reporting across buildings.

Higher ed & hospitals

Large in-house teams plus subs, with asset-level history per building.

Retail chains

1000s of sites, rolled up into one portfolio with consistent SLAs.

Platform

A complete facilities platform

Tickets, portals, assets, PMs, reporting, ready day one.

Work Orders

Create, assign, track, and close every job, priority-aware and SLA-safe.Learn more

Asset Management

Track equipment, service history, warranties, and maintenance schedules.Learn more

Customer Portals

24/7 self-service for bookings, invoices, and service history.Learn more

Recurring Jobs & Maintenance

Maintenance contracts, seasonal reminders, and auto-scheduling.Learn more

Reporting & Dashboards

Revenue, utilization, SLAs, and leaderboards, live, no spreadsheets.Learn more

Contracts & Invoices

Recurring billing, payment tracking, and QuickBooks/Xero sync.Learn more

Integrations

Plays nicely with the tools you already use

QuickBooks

Invoice + chargeback sync

Stripe

Vendor + tenant billing

Google Calendar

2-way tech calendars

Gmail

Tenant + landlord email

Tenant links

One ticket, one link, no login

Zapier

Anything else

AI agents

What the AI agents do across a portfolio

Tickets from tenants, work split between in-house techs and subs, and SLAs per building.

Video Agent

A walk-through of the floor fills the condition report as the tech talks, instead of a clipboard and a retype back at the desk.

Text Agent

Answers the tenant who texts “is someone coming?” against the real work order, and reschedules it without a call.

Dispatch Agent

Decides in-house or sub by trade, load and the SLA on that building, and won't route to a sub whose insurance has expired.

Watcher Agent

Runs the per-trade, per-building SLA clocks and escalates before the breach, plus the PM that's slipping behind schedule.

Knowledge Agent

Answers the tenant and the tech from the same source: what's covered by this lease, what's on this floor, what happened last time.

Explore all AI agents →

See it live

Book a 30-minute demo with a Solution Architect. We'll walk through your real scenarios and show how AI configures the platform around them.

Put AI to workSee pricing