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Fieldproxy vs ServiceTrade

The AI-native ServiceTrade alternative that fits your exact workflow

ServiceTrade is built for commercial service contractors. Fieldproxy molds to your exact operation, describe a change in plain English and it's built in minutes, not months, with AI agents running dispatch, quoting, and customer comms.

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AI Agents for dispatch + customer commsAI-driven customization for everything else
Fieldproxy vs the alternatives

Trusted by Enterprise field service teams

Curefoods
Indigo Paints
BIC
ATPRO
SAFE Pest Control
QPMS

Want to see this on your own operation?

A walkthrough built around your trade and how your team works today, not a canned demo.

See it on my data

Within a day

to match your exact workflow, not months

Same day

changes when you ask

Unlimited

users, one price for the company

Confirm + Undo

on every AI change

At a glance

Fieldproxy vs ServiceTrade at a glance

Where the two platforms differ on the decisions that actually move ROI.

Pricing
Fieldproxy
Flat per organization, unlimited users, quoted on a call
ServiceTrade
$140-$260/user/month + $2,500-$10,000 setup
Implementation
Fieldproxy
Within a day
ServiceTrade
4-8 weeks
AI Agents
Fieldproxy
Voice + chat for dispatch, quoting, comms
ServiceTrade
Varies by plan or add-on
Command Center
Fieldproxy
Changes your setup on request (job types, prices, forms, rules), with confirm + Undo
ServiceTrade
Settings changed by hand by an admin
AI-driven customization
Fieldproxy
Describe a change in plain English → built live
ServiceTrade
No, requires PS hours or admin clicks
Multi-vertical support
Fieldproxy
Any service business
ServiceTrade
Commercial service contractors only
Custom mobile apps
Fieldproxy
Per role and per industry
ServiceTrade
Standard mobile app
Contract terms
Fieldproxy
Annual
ServiceTrade
Annual

See your own jobs running in Fieldproxy, not ServiceTrade’s template.

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The gaps

Where ServiceTrade struggles

Honest gaps we hear about from teams currently using ServiceTrade.

Locked into commercial service contracting model

Customization requires professional services hours

Mobile UX dated compared to newer platforms

The answer

What Fieldproxy does instead

How each gap is addressed natively in the Fieldproxy platform.

AI Agents

Voice and chat agents for service agreement renewals, ticket triage, and customer comms

Command Center that changes your setup on request

Describe a workflow change in plain English and the platform implements it, as a preview you confirm, with Undo

Same platform handles commercial + residential without re-platforming

See it built around how your team already works.

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Pricing

ServiceTrade pricing vs Fieldproxy pricing

Lower per-user cost, a scoped one-time implementation, and you’re live within a day.

ServiceTrade

Service contractor software for commercial work

Pricing
$140-$260/user/month
Setup
$2,500-$10,000
Implementation
4-8 weeks
Contract
Not published
Plans (price not published)
  • SelectQuote only
  • PremiumQuote only
  • EnterpriseQuote only

Per technician, quote-only (office users free). Checked November 2, 2026 against servicetrade.com.

Full ServiceTrade pricing breakdown (verified) →

Recommended

Fieldproxy

AI-native FSM with custom workflows

Pricing
Custom pricing tailored to your operation
Setup
Scoped, one-time
Implementation
within a day
Contract
Annual
Get a custom quote
Or browse our full pricing plans →

Honest take

When to choose which

Fieldproxy isn't the right fit for everyone. Here's the honest take.

When ServiceTrade is the right choice

  • You are a commercial mechanical, HVAC or fire contractor living on inspections and deficiency-to-quote, and you can buy the higher suites.

When Fieldproxy is the right choice

Best for processes that don’t fit a template, set up for you.

  • You want the customer portal, project budgets and inventory without moving up to a higher suite.
  • You want changes made for you rather than through professional-services hours.
  • You do commercial work alongside other service lines.

Migration

Switching from ServiceTrade to Fieldproxy

A guided three-step migration designed to minimise risk and downtime.

  1. Free migration consultation

    We map your existing ServiceTrade workflows to Fieldproxy and flag anything we'd recommend redesigning instead of porting like-for-like.

  2. Data migration assistance

    We help export and import your customer, job, and asset data from ServiceTrade, no spreadsheets or copy-paste required.

  3. A planned cutover

    We pick the switch-over day with you and train the team before it, so there is no service interruption.
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FAQ

Frequently asked questions

About Fieldproxy as a ServiceTrade alternative.

Is Fieldproxy a good ServiceTrade alternative?
Yes, particularly if you need AI Agents, voice and chat agents for service agreement renewals, ticket triage, and customer comms. Fieldproxy serves Commercial HVAC, Fire Safety, Mechanical, Multi-trade Commercial and any other service vertical with custom workflows, AI dispatching, and transparent pricing.
How does Fieldproxy pricing compare to ServiceTrade?
ServiceTrade pricing starts at $140-$260/user/month with $2,500-$10,000 in setup fees. Fieldproxy is priced flat per organization with unlimited users, sized to your job volume, with a scoped one-time implementation and a faster time-to-live (4-8 weeks → within a day with Fieldproxy).
How long does it take to switch from ServiceTrade to Fieldproxy?
Most teams switch from ServiceTrade to Fieldproxy within a day. We provide free migration consultation, data export assistance, and a parallel-run period to minimise disruption.
Does Fieldproxy work for Commercial HVAC?
Yes. Fieldproxy is used by Commercial HVAC businesses, from single crews to multi-region operations. Unlike ServiceTrade, the platform isn't locked into one vertical, it adapts to your specific Commercial HVAC operation.
Can Fieldproxy replace ServiceTrade for AI features?
Fieldproxy is AI-native in two specific ways ServiceTrade isn't. First, AI Agents handle dispatching, quote follow-up, customer comms, and route optimisation through voice or chat. Second, Command Center changes your setup on request: operators describe a workflow change in plain English, check the preview and confirm it, with one click to Undo. Autopilot also works follow-ups such as estimate approvals and unpaid invoices, posting a card for each one that a person approves. ServiceTrade typically needs add-ons for AI features, and its settings are changed by hand.
How quickly can I customize Fieldproxy compared to ServiceTrade?
Most workflow changes in Fieldproxy take minutes, describe what you want in plain English and the platform builds it. ServiceTrade typically requires either an admin's clicks across multiple config screens, or a paid professional-services engagement for anything non-trivial.
What customer support does Fieldproxy offer compared to ServiceTrade?
Fieldproxy provides hands-on customer success support during onboarding plus ongoing access to our customization team. No ticket queues, changes are a conversation, not a billable change-order.

Ready to see Fieldproxy in action?

Book a 30-minute demo. We'll show you what Fieldproxy looks like tailored to your operation, no generic product tour.

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