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Fieldproxy vs the alternatives

Looking for a ServiceTrade alternative?

ServiceTrade is built for commercial service contractors, 15-150 employees. Fieldproxy is the AI-native FSM that builds itself around your operation — describe a change in plain English and our platform implements it. Think Lovable, but for field service.

AI Command Center for dispatch + customer commsAI-driven customization for everything else

Fieldproxy vs ServiceTrade at a glance

Where the two platforms differ on the decisions that actually move ROI.

Pricing
Fieldproxy
Transparent, no setup fees
ServiceTrade
$140-$260/user/month + $2,500-$10,000 setup
Implementation
Fieldproxy
1-3 weeks
ServiceTrade
4-8 weeks
AI Command Center
Fieldproxy
Voice + chat for dispatch, quoting, comms
ServiceTrade
No
AI-driven customization
Fieldproxy
Describe a change in plain English → built live
ServiceTrade
No — requires PS hours or admin clicks
Multi-vertical support
Fieldproxy
Any service business
ServiceTrade
Commercial service contractors only
Custom mobile apps
Fieldproxy
Per role and per industry
ServiceTrade
Standard mobile app
Contract terms
Fieldproxy
Monthly or annual
ServiceTrade
Annual

Where ServiceTrade struggles

Honest gaps we hear about from teams currently using ServiceTrade.

Locked into commercial service contracting model

Locked into commercial service contracting model

Customization requires professional services hours

Customization requires professional services hours

Mobile UX dated compared to newer platforms

Mobile UX dated compared to newer platforms

What Fieldproxy does instead

How each gap is addressed natively in the Fieldproxy platform.

AI Command Center — voice and chat agents…

AI Command Center — voice and chat agents for service agreement renewals, ticket triage, and customer comms

AI-driven customization — describe a workflow change in…

AI-driven customization — describe a workflow change in plain English and the platform implements it (Lovable for FSM)

Same platform handles commercial + residential without re-platforming

Same platform handles commercial + residential without re-platforming

ServiceTrade pricing vs Fieldproxy pricing

No surprise add-ons, no $5K+ implementation fees, no annual commitment to try.

ServiceTrade

Service contractor software for commercial work

Pricing
$140-$260/user/month
Setup
$2,500-$10,000
Implementation
4-8 weeks
Contract
Annual
Recommended

Fieldproxy

AI-native FSM with custom workflows

Pricing
Custom pricing tailored to your operation
Setup
$0
Implementation
1-3 weeks
Contract
Monthly or annual
Or browse our full pricing plans →

When to choose which

Fieldproxy isn't the right fit for everyone. Here's the honest take.

When ServiceTrade is the right choice

  • Strong service-agreement management
  • Good asset tracking
  • Quote-to-cash workflows

When Fieldproxy is the right choice

  • AI Command Center — voice and chat agents for service agreement renewals, ticket triage, and customer comms
  • AI-driven customization — describe a workflow change in plain English and the platform implements it (Lovable for FSM)
  • Same platform handles commercial + residential without re-platforming
  • You need to scale beyond Commercial HVAC / Fire Safety into adjacent verticals without re-platforming
  • You want transparent pricing without surprise implementation or customization fees

Switching from ServiceTrade to Fieldproxy

A guided three-step migration designed to minimise risk and downtime.

1

Free migration consultation

We map your existing ServiceTrade workflows to Fieldproxy and flag anything we'd recommend redesigning instead of porting like-for-like.

2

Data migration assistance

We help export and import your customer, job, and asset data from ServiceTrade — no spreadsheets or copy-paste required.

3

Parallel run period

Run both platforms in parallel for 2 weeks before fully cutting over, so your team gains confidence with no service interruption.

Frequently asked questions

About Fieldproxy as a ServiceTrade alternative.

Is Fieldproxy a good ServiceTrade alternative?
Yes, particularly if you need AI Command Center — voice and chat agents for service agreement renewals, ticket triage, and customer comms. Fieldproxy serves Commercial HVAC, Fire Safety, Mechanical, Multi-trade Commercial and any other service vertical with custom workflows, AI dispatching, and transparent pricing.
How does Fieldproxy pricing compare to ServiceTrade?
ServiceTrade pricing starts at $140-$260/user/month with $2,500-$10,000 in setup fees. Fieldproxy uses transparent pricing tailored to your operation with no setup fees and a faster time-to-live (4-8 weeks → 1-3 weeks with Fieldproxy).
How long does it take to switch from ServiceTrade to Fieldproxy?
Most teams switch from ServiceTrade to Fieldproxy in 2-4 weeks. We provide free migration consultation, data export assistance, and a parallel-run period to minimise disruption.
Does Fieldproxy work for Commercial HVAC?
Yes. Fieldproxy is used by Commercial HVAC businesses ranging from 5 to 500+ technicians. Unlike ServiceTrade, the platform isn't locked into one vertical — it adapts to your specific Commercial HVAC operation.
Can Fieldproxy replace ServiceTrade for AI features?
Fieldproxy is AI-native in two specific ways ServiceTrade isn't. First, the AI Command Center handles dispatching, quote follow-up, customer comms, and route optimisation through voice or chat. Second, Fieldproxy uses AI-driven customization — operators describe a workflow change in plain English and the platform builds it live. It's the closest thing to Lovable, for FSM. ServiceTrade typically requires third-party AI add-ons for the first capability and has no equivalent of the second.
How quickly can I customize Fieldproxy compared to ServiceTrade?
Most workflow changes in Fieldproxy take minutes — describe what you want in plain English and the platform builds it. ServiceTrade typically requires either an admin's clicks across multiple config screens, or a paid professional-services engagement for anything non-trivial.
What customer support does Fieldproxy offer compared to ServiceTrade?
Fieldproxy provides hands-on customer success support during onboarding plus ongoing access to our customization team. No ticket queues, no implementation fee for changes.

Ready to see Fieldproxy in action?

Book a 20-minute demo. We'll show you what Fieldproxy looks like tailored to your operation — no generic product tour.

See all comparison pages →