Field service management software

Field service management software built around how you already work.

Scheduling, dispatch, a technician app, quotes, invoices and customer updates, set up to your own stages, forms and checklists. AI agents do the admin. Live in days, from $649 a month with unlimited users.

Trusted by 250+ field service teams. Backed by Y Combinator.

Why it fits

Most FSM software asks you to change. We change the software.

Template software

  • Your process bends to fit the tool
  • Changes are tickets, add-ons or a services project
  • Priced per technician, so every hire costs more
  • Months to roll out

Fieldproxy

  • Set up to your own stages, forms and checklists
  • Change it later by asking in plain English
  • One price per company, unlimited users
  • Live in days

AI field service management

AI agents that do the admin, inside your workflow.

Fieldproxy is AI-native: the agents work on your real jobs, customers and schedule, and you confirm anything that matters before it happens.

Answers and books

Picks up calls, texts and emails, works out what the customer needs and books the job into the schedule.

Builds the schedule

Plans tomorrow's board and rebuilds it when a tech calls in sick or the weather turns. You approve the changes.

Dispatches the right tech

Weighs skills, certifications, distance, the parts in each van and overtime cost, and logs why it chose.

Keeps customers told

Sends the ETA, the reschedule and the follow-up, so the office isn't on the phone all day.

Chases the paperwork

Flags jobs closed without photos, readings or signatures before they become a billing problem.

Drafts invoices, chases payment

Drafts invoices from completed jobs and follows up on the overdue ones.

Switching

Live in days, not months.

Moving from another tool or from spreadsheets. The average migration takes about 10 days.

  1. 1

    A 30-minute call

    We map how you run: your job stages, forms, crews, pricing and how work turns into an invoice.
  2. 2

    Configured within 48 hours

    We set Fieldproxy up to that process and show it to you running, with the AI agents working on it.
  3. 3

    We move you over

    Customers, sites, assets and jobs migrated. You switch when your team is ready.

Buyer's guide

How to choose field service management software.

Six questions that separate software that fits from software you'll work around.

  1. 1

    It fits your process without a services project

    If every change is a ticket, an add-on or a consultant, the software will run you. Ask to see your own workflow set up, not a demo account.

  2. 2

    The price as you grow

    Per-technician pricing gets expensive as you hire. Per-company pricing with unlimited users does not.

  3. 3

    A mobile app your crews will actually use

    Offline mode, photos, checklists and signatures, on the phones they already carry.

  4. 4

    Time to go live

    Weeks of setup and a six-month rollout cost you a season. Ask for a date.

  5. 5

    AI that does work, not just summaries

    The useful AI books jobs, rebuilds the schedule and drafts the invoices. A chatbot that summarises a ticket is not the same thing.

  6. 6

    Your data, connected

    Accounting (QuickBooks, Xero), payments (Stripe), your CRM or helpdesk, and a way to get everything out.

Pricing

From $649 a month. Unlimited users.

One price per company, so hiring technicians and office staff doesn't add cost. Plans differ by job volume. Every AI agent is included, and AI credits are charged separately.

Questions

Field service management software, answered.

What is field service management software?

Field service management (FSM) software runs the work that happens at customers' sites: taking requests, scheduling and dispatching technicians, the mobile app they use on the job, quotes, invoices and payments, recurring maintenance, and the customer updates in between. Fieldproxy is AI-native field service management software set up to how your business already works, with AI agents that do the admin.

How much does field service management software cost?

FSM pricing is usually per technician per month, tiered by number of users, or one price per company. Per-user plans look cheap for a small team and rise with every hire. Fieldproxy plans start at $649 a month per company with unlimited users, and AI credits are charged separately.

What is the best field service management software for a small business?

The best FSM software for a small business is the one that fits how you already work and keeps a sensible price as you hire. If a template tool matches your process, it may be enough. If your stages, forms or pricing don't fit a template, Fieldproxy sets the software up to your process, with unlimited users from $649 a month.

What is AI field service management?

AI field service management means AI agents doing the admin work inside your field service software: answering calls and texts, booking jobs, building and rebuilding the schedule, dispatching the right technician, keeping customers updated and drafting invoices. In Fieldproxy you confirm anything that matters before it happens.

How long does it take to set up field service software?

With Fieldproxy, we map how you run on a 30-minute call and configure it within 48 hours. We then migrate your customers, sites and jobs and switch you over when your team is ready. The average migration takes about 10 days.

Can field service software be customized to my process?

Most FSM tools let you change settings inside a fixed template. Fieldproxy is built the other way round: your job stages, forms, checklists, statuses and pricing rules are set up to your process, and you change them later by asking in plain English.

Is there a mobile app for technicians?

Yes. Fieldproxy's technician app runs on Android and iOS and works offline, with checklists, photos, signatures and GPS check-in, all set up to your own forms.

Does it work with QuickBooks, Xero and ChatGPT?

Yes. Fieldproxy connects to QuickBooks, Xero and Stripe, among others, and its MCP server lets you run your field service workspace from ChatGPT, Claude or Microsoft Copilot, with every change confirmed first.

See your field service software built around you.

A 30-minute call on how you run. We configure it within 48 hours and show you the AI agents running it.