Septic service
Septic service software built around how you already work.
Pump-out intervals per tank, gallons pumped, where the lids are, real-estate transfer inspections, and grease trap schedules with manifests and disposal records. Set up around how your trucks already run.
The short answer
What software does a septic service business need?
A septic service company needs software that remembers every tank (size, location, lid notes and pump-out interval), books the next pump-out automatically, records gallons pumped and tank condition, runs real-estate transfer inspections with photos and a report, and keeps grease trap manifests and disposal site records. Fieldproxy is set up around your own forms and routes, with a technician app that works offline in rural areas.
How the job runs
A septic service job, start to finish.
The stages your software has to follow, in the order the work actually happens.
- 1
Due or requested
A residential tank comes due on its pump-out interval, a restaurant's grease trap comes due on its schedule, a realtor orders a transfer inspection, or a homeowner calls with a backup. - 2
Routed to a truck
Jobs are grouped by area and by truck capacity, so a truck fills its tank on one run instead of crossing the county twice. - 3
On site
The driver finds the tank from last time's notes, uncovers the lids, pumps, records gallons and condition, and photographs anything wrong: baffles, cracks, roots, high liquid level. - 4
Disposal
The load is taken to the treatment plant or disposal site, and the manifest records where it went, when and how many gallons. - 5
Report, invoice and next date
The customer or realtor gets the service record or inspection report, the invoice goes out, and the next pump-out date is set from the tank's interval.
What to record
The checklist for every job.
Whatever system you run on, these are the fields, readings and photos worth capturing every time. Use it as your checklist.
Per tank or trap (the asset record)
- System type: conventional, aerobic, mound, holding tank, grease trap or interceptor
- Tank size in gallons, number of compartments, material
- Location from a fixed point (for example 12 ft from the back corner of the house) and GPS pin
- Number of lids, lid depth, whether risers are installed
- Photos of the lid locations
- Pump-out interval and last pump-out date
- Access notes: gate code, dog, hose length needed
Each pump-out or inspection
- Gallons pumped
- Liquid level before pumping (normal, high, low)
- Sludge and scum depth
- Inlet and outlet baffle condition, effluent filter cleaned
- Cracks, root intrusion, standing water over the drain field
- Pump and alarm tested (pump chambers and aerobic units)
- Photos of the open tank and any defects
- For transfer inspections: property address, buyer and agent, findings and pass, fail or conditional result
- Customer or agent signature
Grease traps and disposal
- Restaurant name, trap size and service frequency
- Grease and solids depth before pumping
- Gallons removed
- Manifest number, generator signature
- Disposal site name, date, time and gallons delivered
- Truck and driver
Where generic software breaks
Why template tools don't fit.
Most field service software is built for a generic service call. Septic service companies run a different job.
- The tank location lives in a driver's head. Generic software saves an address, so a new driver ends up probing the whole yard for a lid that last year's driver found straight away.
- Pump-out intervals differ by tank size and household, and grease traps run on their own schedules. A one-size repeat job either books too often or lets tanks go years without service.
- Grease trap work needs a manifest for every load and a record of where it was disposed. Job notes cannot tie each restaurant's gallons to a disposal site record your hauler permit depends on.
- Transfer inspections run on a closing date and go to a realtor, not the homeowner. Treating them like a service call means the report is late and goes to the wrong person.
How it's set up in Fieldproxy
Your process, set up as it runs.
We map how you run on a 30-minute call and configure it within 48 hours. These are the pieces it is built from.
Every tank as an asset with lid notes and photos
Recurring plans per tank and per trap
Forms with required gallons, photos and manifests
Reports to the right person
AI for septic service companies
AI that does the admin, inside your workflow.
The AI agents work on your real jobs and customers, and you confirm anything that matters before it happens.
Answers the phone on a busy day
Plans the truck runs
Keeps the records complete
From $649 a month, one price per company, unlimited users.
Every AI agent included, AI credits charged separately. Live in days: the average migration takes about 10 days.
Questions
Septic service software, answered.
What software do septic service companies use?
Septic service companies need software that remembers each tank's size, location and lid notes, books pump-outs on each tank's interval, records gallons and condition, handles real-estate transfer inspections, and keeps grease trap manifests and disposal records. Fieldproxy is set up around your own forms and routes, with an offline technician app on Android and iOS.
Can drivers see where the tank lids are before they arrive?
Yes. Every tank is an asset with a GPS pin, lid photos, lid depth and access notes, and every visit adds to it. The driver sees all of it on the phone app, offline too.
Can it handle grease trap manifests and disposal records?
Yes. The grease trap form records gallons removed, the manifest number and the generator signature, and the disposal step records the site, date and gallons delivered, so each load can be traced from restaurant to disposal site.
How much does Fieldproxy cost for a septic company?
Fieldproxy is $649 per month per company with unlimited users, so every driver and office user is included. AI credits are charged separately, and every AI agent is included.
How hard is it to switch from our current system?
It starts with a 30-minute call about your tanks, routes and forms. Fieldproxy is configured to your process within 48 hours, and moving your customers, tanks and service history over takes about 10 days on average.
See it set up for your septic service business.
A 30-minute call on how you run. We configure it within 48 hours and show it to you running, with the AI agents working on it.