AI field service software that builds itself around your business, and runs your back office
AI voice and chat agents handle dispatch, quoting, and customer comms. AI-driven customization rebuilds the software around your workflows from a plain-English description. Just describe what you want, in plain English.
Want to see this on your own operation?
A walkthrough built around your trade and how your team works today — not a canned demo.
What the AI actually does
Not a chatbot bolted onto old software. Agents that execute the work, and a platform that reshapes itself on request.
AI Voice Agents
Answer inbound customer calls, qualify the request, and book the job straight into the schedule, 24/7, no hold music, no missed revenue.
AI Chat & Follow-up
Quote sitting unapproved for three days? The AI follows up, answers objections, and escalates to a human the moment it matters.
AI Dispatch & Routing
Jobs assigned against technician skills, availability, and live location. Routes optimised automatically as the day changes.
AI-driven Customization
“Add a county field to every job and show it on the dispatch board”: say it, and the platform builds it. Forms, workflows, reports, mobile screens.
AI-native vs traditional field service software
The difference shows up in who does the work: your back office, or the platform.
| Fieldproxy | Traditional FSM | |
|---|---|---|
| Dispatch & scheduling | AI agents schedule and dispatch against availability, skills, and location | Dispatcher drags jobs onto a board by hand |
| Customer communication | AI voice + chat agents answer, qualify, and update customers | Phone tag and manual texting |
| Quote follow-up | AI chases every unapproved quote automatically | Whoever remembers |
| Customization | Describe a change in plain English: built live, in minutes | Admin config screens or paid PS hours |
| Implementation | days, scoped one-time setup | 6 weeks to 9 months + $5K-$50K setup |
| Vertical fit | Any service business: the AI tailors it to yours | Locked to one vertical's template |
Dispatch & scheduling
Fieldproxy: AI agents schedule and dispatch against availability, skills, and location
Traditional: Dispatcher drags jobs onto a board by hand
Customer communication
Fieldproxy: AI voice + chat agents answer, qualify, and update customers
Traditional: Phone tag and manual texting
Quote follow-up
Fieldproxy: AI chases every unapproved quote automatically
Traditional: Whoever remembers
Customization
Fieldproxy: Describe a change in plain English: built live, in minutes
Traditional: Admin config screens or paid PS hours
Implementation
Fieldproxy: days, scoped one-time setup
Traditional: 6 weeks to 9 months + $5K-$50K setup
Vertical fit
Fieldproxy: Any service business: the AI tailors it to yours
Traditional: Locked to one vertical's template
Comparing specific platforms? See Fieldproxy vs 25+ FSM tools
From first call to fully live in days
Book a 20-minute demo
Bring a real workflow from your operation. We'll customize the platform around it live on the call. That's the product working, not a slide.
We tailor it to your business
Your workflows, forms, job types, and reports: built by AI with our customer success team, not a professional-services invoice.
Live in days
Data migrated, technicians onboarded on a mobile app shaped for their role, AI agents answering and dispatching from day one.
AI field service software FAQs
What is AI field service software?
AI field service software uses artificial intelligence to run the work a back office normally does by hand: answering and qualifying customer calls, scheduling and dispatching technicians, following up on quotes, and keeping customers updated. Fieldproxy adds a second layer most platforms don't have: the software itself is configured by AI, so workflow changes are described in plain English instead of clicked together by an admin or a consultant.
How is Fieldproxy different from the AI add-ons in ServiceTitan or Jobber?
Most FSM platforms bolt AI features onto a fixed product: a chatbot here, a summary there. Fieldproxy is AI-native in two ways: AI Agents (voice + chat) actually execute dispatch, quoting, and customer communication end-to-end, and AI-driven customization rebuilds forms, workflows, reports, and mobile screens from a plain-English description. You reshape your field service software just by describing what you want, in plain English.
What does the AI actually do day to day?
Answer and route inbound customer calls and chats, schedule and dispatch jobs against technician availability and location, optimise routes, chase unapproved quotes, send job status updates to customers, and draft invoices from completed job data. Your team approves; the AI does the legwork.
How long does implementation take?
Most teams are live in days, including data migration and a tailored configuration built around your existing workflows. Implementation is a scoped, one-time build (starting around $4,000), not the open-ended $5,000-$50,000 professional-services engagements enterprise FSM platforms charge.
Does it work for my trade?
Fieldproxy is multi-vertical by design: HVAC, plumbing, electrical, commercial maintenance, FMCG field teams, industrial services, and more. Because the platform is AI-customized per operation rather than locked to one vertical's template, it adapts to how your business actually runs.
How much does Fieldproxy cost?
Pricing is transparent and tailored to your team size and workflows, on annual terms with a scoped one-time implementation. Book a 20-minute demo and you'll get exact pricing for your operation in the same call.