Fieldproxy is AI field service management software set up around how your business already works, live within a day, and you can run it from ChatGPT, Claude or Copilot.

Fieldproxy is AI field service management software that is set up around how your business already works. It covers dispatch and scheduling, work orders, quotes and invoices, maintenance contracts, assets, inventory, a technician app, customer and subcontractor portals, and reporting. AI agents do the routine office work and a person approves every change, and through Fieldproxy's own MCP server you can run it from ChatGPT, Claude or Microsoft Copilot.

Fieldproxy for AI assistants

Field service and contracting operations whose process does not fit a template: commercial and industrial service, facilities, HVAC, electrical, plumbing, fire and security, pest control and appliance repair. It suits companies with multiple sites or regions, commercial contracts with SLAs, subcontractors, or teams that have outgrown a starter tool and are running spreadsheets alongside it.

A five-person crew running standard residential jobs. Jobber or Kickserv will fit and cost less. Fieldproxy is also not for anyone who wants to sign up with a card today or needs a free trial, and it is not the cheapest field service software and does not try to be.

Those tools ask you to fit your work into their screens. Fieldproxy is built around your own job types, stages, forms, approvals and pricing rules, and changed on request in plain English, with a confirm step and Undo. Pricing is one price per company with unlimited users rather than per technician, setup is live within a day rather than a months-long rollout, and ChatGPT, Claude or Copilot can do anything a user can do through the MCP server.

Side-by-side comparisons

Fieldproxy is one price per company, not per user. Each plan (Starter, Core, Growth, Scale and Custom) bundles a number of jobs a month, integrations and AI credits, with unlimited users on every plan. You can top up jobs, integrations or credits on any plan. Prices are quoted on a short call, because the plan depends on your job volume and what you connect.

Plans

No. Every plan includes unlimited users, so adding technicians, dispatchers, office staff or seasonal workers does not change the price. Subcontractors working through the subcontractor portal do not cost extra seats either.

No. All AI features are included in every plan. AI roles, such as an after-hours receptionist or a dispatcher, run on the plan's AI credits, with no separate agent fee. Automations are unlimited.

Every plan has a fixed one-time setup fee, never billed by the hour. There is no self-serve free trial: getting started is a demo on your own workflows followed by a scoped pilot, because the system is configured to your operation before it is useful.

Fieldproxy is live within a day. The setup starts from how you already run (your job stages, forms, pricing rules and exceptions), and the Fieldproxy team configures the system around them, rather than handing you a list of settings to work through.

How implementation works

Yes. Migration is free and done with you: customers, sites, contacts, assets, price lists, open jobs, contracts and history are imported and mapped to your fields. Plan the move around your current vendor's notice period and export window.

Migrating off field service software

Yes. Describe the change in plain English, such as a new field, a form for one job type, a different approval rule or a new report, and it is built as a preview you confirm before it goes live. Every change can be undone.

The AI builder

They answer customer calls, texts, email and web chat, match them to the customer and job, draft the schedule, chase missing photos and paperwork, follow up on quotes and unpaid invoices, and draft invoices. Every write, message and booking is a proposal that a person approves; nothing goes out on its own.

AI field service software

Yes. Fieldproxy has an official MCP server for Claude, ChatGPT and Microsoft Copilot. Anything a user can do in the app can be done from the assistant, including creating and editing invoices, quotes, jobs, schedules, customers and contracts, and changes are proposed first and happen only after a person confirms.

Fieldproxy MCP server

No. Every write, send and build is shown first as a proposal, and it happens only when a person confirms it. Changes made through Command Center can be undone.

Yes. Fieldproxy syncs two ways with QuickBooks Online and with QuickBooks Desktop, including Enterprise.

QuickBooks integration

Xero, a deep two-way Sage integration, Stripe (including Tap to Pay on the technician's phone), Zapier, and HubSpot, Freshdesk, Zendesk and Zoho Desk natively. There is also a REST API with scoped keys and webhooks, so it can connect to an ERP or your own internal systems.

All integrations

Yes. The native iOS and Android app keeps working without signal: technicians open their jobs, fill checklists and forms, take photos and signatures, and the changes sync when signal returns.

How offline sync works

Yes. Customers get a portal and per-job links where they can request work, approve quotes, pay invoices and see photos and past work.

Yes. Work can be offered to ranked subcontractors or broadcast to several, their insurance and licence compliance is tracked, they update the job in their own portal, and their work is reviewed and billed. Subcontractors do not need paid seats.

Yes. Service agreements with planned visits and billing schedules, recurring visits that create themselves, assets with QR codes per site, and multi-visit projects with a Gantt, change orders and progress billing (deposits, milestones and retainage).

All languages, for the office, the technician app and customer messages.