FieldproxyFieldproxy

Security Systems

Security and alarm company software built around how you already work.

Alarm, camera and access control installs, trouble calls, annual inspections and monitoring contracts, set up the way your techs and office actually run them. Change a field, a rule or a service queue by asking in plain English, and AI does the admin. Live in days, with unlimited users.

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Plain English

Say how you run it. It goes live.

Each change on the right was made by typing one sentence. No dev ticket, no rebuild, live for every tech.

Security SystemsPlain English

Field added

Panel-model dropdown on the install checklist

Photo step required

Camera-placement shot before an install closes

Pushed to every tech

Live on open and future installs

Live in

40 secno dev, no ticket

Built your way

Built for security and alarm companies

Installs, service, inspections and monitoring contracts, across every site on one platform.

Site system inventory

Every panel, camera, sensor, recorder and reader tracked per site as an asset with a QR code, model and service history.

Monitoring contracts

Monitoring, cloud video and service plans held as recurring contracts and billed monthly, quarterly or annually through Stripe.

Install proposals

Equipment, labour and the monitoring agreement in one quote the customer approves and signs from a link.

Install to service handover

When an install closes, its devices, zones and photos become the site record the service team works from on every trouble call.

Licence-aware dispatch

Jobs go only to techs holding the alarm, low-voltage or access control licence the work needs.

Access control changes

Badge adds, schedule changes and deactivations logged per site, tied to the job and the invoice.

Trouble calls and false alarms

Trouble and false-alarm calls logged per site, so a repeat pattern turns into a remediation visit instead of another truck roll.

On-call rotas

After-hours and weekend rotations, with urgent calls routed to whoever is on call.

Multi-site accounts

Commercial customers with many locations get per-site history and one consolidated bill.

Recurring revenue that collects itself

Failed monitoring payments get reminders on a schedule you set, escalating to a person, and stop the moment the card clears.

AI for security and alarm businesses

AI that does the security and alarm admin, so the office doesn't have to.

Fieldproxy is AI-native field service software. The AI agents work inside your security and alarm workflow, on your jobs and customers, and you confirm anything that matters before it happens.

Answers and books the call

Calls, texts and emails get picked up. The agent finds the site, works out whether it is a trouble call, a new install enquiry or a change, and books it.

Schedules installs and service

It fits multi-day installs and same-day trouble calls onto one board by licence and area, and rebuilds the day when an install overruns. You approve before anything moves.

Tells customers before they ask

Customers get a confirmation, an on-the-way text and a summary when the job closes, so the office is not fielding when-is-the-tech-coming calls.

Keeps monitoring billing clean

It drafts invoices from completed installs and service calls, and follows up overdue monitoring invoices before the account lapses.

Switching

Moving from another tool? We move you.

Security and alarm teams come to us from ServiceTrade, simPRO, SedonaOffice or Jobber and from spreadsheets. We map how you run on a 30-minute call, configure it within 48 hours, migrate your customers, properties and jobs, and switch you over when your crews are ready. The average migration takes about 10 days.

Fieldproxy vs ServiceTradeFieldproxy vs simPROFieldproxy vs JobberHow field service management software works

Pricing

Security and alarm software, one price per company.

  • One price per company, unlimited users
  • Set up to your own stages, forms and checklists
  • Every AI agent included (AI credits charged separately)
  • Live in days, not months
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Shaped to your trade

Your business doesn't run like the template. Neither does Fieldproxy.

Commercial integrators

Cameras, access control and intrusion across multi-site customers.

Alarm dealers

Installs, monitoring contracts and trouble calls in one record per site.

Residential security

Alarm and camera installs with monthly monitoring plans.

Platform

A complete security and alarm platform

Installs, contracts, assets and mobile, ready day one.

Estimates & Quotes

Branded quotes out the door, e-signed on the spot, converted to jobs.Learn more

Contracts & Invoices

Recurring billing, payment tracking, and QuickBooks/Xero sync.Learn more

Asset Management

Track equipment, service history, warranties, and maintenance schedules.Learn more

Mobile App

Full field toolkit with offline-first capture, photos, and e-signatures.Learn more

Dispatching & Scheduling

Smart routing, drag-and-drop, GPS tracking, the right tech every time.Learn more

Customer Portals

24/7 self-service for bookings, invoices, and service history.Learn more

Integrations

Plays nicely with the tools you already use

QuickBooks

Invoice + payment sync

Stripe

Monitoring + ACH billing

Google Calendar

2-way tech calendars

Gmail

Customer email + threads

Xero

Accounting sync

Zapier

Anything else

Explore all AI agents →

Questions

Straight answers.

What is the best software for a security and alarm company?

The best alarm company software is the one that fits how your business actually runs: alarm, camera and access control installs, trouble calls, inspections and recurring monitoring contracts. Template tools work if your process matches theirs. Fieldproxy is security and alarm company software set up to your own stages, checklists and contracts, with AI agents that handle scheduling, customer updates and invoicing, one price per company with unlimited users.

How much does alarm company software cost?

Per-user tools often start low and rise with every tech and office hire. Fieldproxy is one price per company with unlimited users, so adding installers, service techs and office staff does not add cost.

Can it manage monitoring contracts and recurring billing?

Yes. Monitoring, cloud video and service plans are held as recurring contracts per site, billed monthly, quarterly or annually through Stripe or synced to QuickBooks or Xero. Failed payments get scheduled reminders, and the AI follows up overdue invoices before the account lapses.

How does the handover from install to service work?

Every install closes with its devices, zones, panel details and photos captured on the mobile app. That becomes the site record, so the tech on the next trouble call or inspection sees exactly what was installed and where, without calling the install team.

How long does it take to switch from SedonaOffice, ServiceTrade or simPRO?

We map how you run on a 30-minute call, configure Fieldproxy to it within 48 hours, then migrate your customers, sites, equipment and contracts. The average migration takes about 10 days, and you switch over when your team is ready.

Is there AI for security and alarm companies?

Fieldproxy's AI agents answer calls, texts and emails, book installs and trouble calls, build and rebuild the schedule by licence and area, keep customers updated, draft invoices and follow up overdue monitoring payments. They work inside your own workflow, and you confirm anything that matters before it happens.

See it live

Book a 30-minute demo with a Solution Architect. We'll walk through your real scenarios and show how AI configures the platform around them.

Get startedSee pricing

Also works from ChatGPT, Claude and Copilot in Teams

Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.