Your security shop doesn't run like the template.
Fieldproxy molds to how you run installs, service calls, RMR billing, and monitoring hand-offs, every site and system your way. Change a field, a rule, or a queue in plain English and it goes live the same day, no rebuild.
Field added
Panel-model dropdown on the install checklist
Photo step required
Camera-placement shot before an install closes
Pushed to every tech
Live on open and future installs
Live in
Built your way
Built for security integrators
Installs, service, monitoring hand-offs, and RMR, all in one workspace.
Site system inventory
Every camera, sensor, panel, NVR, and lock tracked per site, with model, IP, and firmware version.
RMR + plan billing
Monitoring, cloud storage, and service plans billed monthly via Stripe, with dunning built in.
Tech certifications
Jobs route only to techs with alarm, low-voltage, or access-control licenses.
Multi-phase proposals
Install + 3-year monitoring + service-plan bundles in one e-signed document.
Access control provisioning
Badge issuance, scheduled access, and deactivation logged per site and tied to invoices.
Multi-site accounts
Enterprise accounts with 10s or 100s of sites, consolidated billing and per-site reporting.
Alarm history + trends
Per-site signal history with trend detection for false-alarm remediation and service upsells.
24/7 dispatch rotations
On-call rotas with priority SMS routing for alarm, access-control, and video outages.
Compliance reports
UL, AHJ, and insurance sign-off reports generated per install, attached to the job record.
Monitoring revenue that collects itself
The RMR dunning ladder escalates on its own schedule — nudge, firmer, account owner, service hold — and cancels the moment the card clears. Nobody works an AR list by hand.
Shaped to your trade
Your business doesn't run like the template. Neither does Fieldproxy.
Residential security
Alarm + camera installs with monthly monitoring plans.
Commercial integrators
Multi-site cameras, access, intrusion, and fire in one platform.
Enterprise accounts
Hundreds of sites, consolidated RMR, per-site service SLAs.
Platform
A complete security platform
Installs, RMR, assets, mobile, and more, ready to run.
Estimates & Quotes
Branded quotes out the door, e-signed on the spot, converted to jobs.
Contracts & Invoices
Recurring billing, payment tracking, and QuickBooks/Xero sync.
Asset Management
Track equipment, service history, warranties, and maintenance schedules.
Mobile App
Full field toolkit with offline-first capture, photos, and e-signatures.
Dispatching & Scheduling
Smart routing, drag-and-drop, GPS tracking, the right tech every time.
Customer Portals
24/7 self-service for bookings, invoices, and service history.
Integrations
Plays nicely with the tools you already use
QuickBooks
Invoice + payment sync
Stripe
RMR + ACH billing
Google Calendar
2-way tech calendars
Gmail
Customer email + threads
RMR dunning ladder
Escalating, self-cancelling reminders
Zapier
Anything else
AI agents
What the AI agents do on a security account
Recurring monitoring revenue plus install work, both of which are lost through admin rather than through service.
Dispatch Agent
Routes alarm, access-control and video work to techs with the right low-voltage licence, and keeps the 24/7 rota honest.
Calling Agent
Chases the monitoring account before it lapses, not after — a failed card on a recurring plan is a cancelled contract in thirty days, so the call goes out while the site is still covered.
Watcher Agent
Reads per-site signal history for the false-alarm pattern that's about to cost you the account, and flags it as remediation work.