Send Lock Warranty Information
Instantly deliver warranty cards, maintenance guides, and product documentation to customers when locksmith services are completed, ensuring compliance and building trust.
When
Job Status Changed to Complete
Then
Customer Receives Warranty Package
45 minutes per job
Time Saved
Zero warranty disputes
ROI Impact
Locksmith warranty information can be automatically sent to customers by connecting your job management system to an email or SMS delivery service. When a job status changes to 'complete', the system extracts product details, retrieves corresponding warranty documents, and sends a personalized package containing warranty cards, maintenance guides, and manufacturer information directly to the custo
How This Automation Works
Job Status Changed to Complete → Customer Receives Warranty Package
Job Completion Trigger
Technician marks the locksmith job as complete in your scheduling or field service management system, automatically initiating the warranty delivery process.
Extract Job and Product Details
The system retrieves job information including customer contact details, products installed, lock brands, model numbers, and installation date from your job records.
Match Warranty Documents
Product information is matched against your warranty document library to select the correct manufacturer warranties, maintenance guides, and registration instructions for each installed item.
Generate Personalized Package
A customized warranty package is created containing customer-specific information, installation dates, product serial numbers, and your business contact details for future service needs.
Deliver to Customer
The complete warranty package is automatically sent via email or SMS to the customer, with PDF attachments and links to manufacturer registration portals.
Archive and Record
A copy of all sent warranty information is archived in the customer's profile for future reference, warranty claims, or service history tracking.
How It Works
Professional locksmith businesses need to provide warranty information and maintenance documentation to customers immediately after installing locks, safes, or security systems. This automation eliminates the manual task of collecting warranty details, printing documents, and following up with customers. When a job is marked complete in your system, customers automatically receive comprehensive warranty information, product registration instructions, manufacturer details, and maintenance guidelines via email or SMS. This ensures legal compliance, reduces warranty claim confusion, enhances customer satisfaction, and positions your business as professional and trustworthy. The system can handle multiple lock types, manufacturers, and warranty periods while maintaining organized records for future reference.
The Trigger
When a locksmith job is marked as complete in your scheduling or job management system, the process automatically begins to gather relevant warranty information for all products installed during that service call.
The Action
The customer instantly receives a personalized email or text message containing warranty cards, product registration links, manufacturer contact information, maintenance schedules, and care instructions for all locks and security products installed.
Common Use Cases in Locksmith
- Residential locksmith sends warranty information for new deadbolt and smart lock installations, including maintenance schedules and battery replacement reminders
- Commercial locksmith delivers comprehensive warranty packages for multi-door access control systems with individual component warranties and service agreements
- Automotive locksmith provides warranty cards for key fob programming and ignition services with specific coverage terms and limitations
- Safe installation specialist automatically sends warranty documentation for residential and commercial safes with registration instructions and maintenance guidelines
- Emergency locksmith service ensures customers receive warranty information even for after-hours jobs, with documentation sent within minutes of completion
- Master key system installer delivers detailed warranty packages covering all cylinders, keys, and system components with tiered coverage information
Results You Can Expect
Eliminate Administrative Burden
Stop manually collecting warranty cards, printing documents, and following up with customers. The system handles all warranty delivery tasks automatically, freeing your team to focus on billable service work.
Ensure Legal Compliance
Never miss sending required warranty documentation. Automated delivery ensures every customer receives proper warranty information, protecting your business from liability and compliance issues.
Reduce Warranty Disputes
When customers have immediate access to warranty terms, registration instructions, and maintenance guidelines, they're less likely to contact you with basic questions or warranty claim confusion.
Enhance Professional Image
Instant, organized warranty delivery demonstrates professionalism and attention to detail, setting you apart from competitors who hand out crumpled paper warranties or forget entirely.
Improve Customer Retention
Customers who receive comprehensive documentation and maintenance reminders are more likely to return for future service, rekey needs, and security upgrades because you've established ongoing value.
Streamline Warranty Claims
When warranty issues arise, both you and the customer have instant access to complete documentation including installation dates, product details, and terms, accelerating claim processing.
Frequently Asked Questions About This Automation
Warranty information is sent within seconds of marking a job complete in your system. Customers typically receive their warranty package via email or SMS within 1-2 minutes, ensuring immediate access to important documentation.
Set Up Automated Warranty Delivery in Minutes
Stop doing manual work that software can handle. Fieldproxy makes it easy to set up this automation and dozens more - no coding required. Our AI builder helps you customize everything to match your exact business process.
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