Request Google Review After Service
Transform satisfied chimney service customers into 5-star Google reviewers with automated review requests sent immediately after job completion.
When
Service Job Marked Complete
Then
Personalized Google Review Request Sent
3 hours weekly
Time Saved
300% more reviews
ROI Impact
Automate Google review requests for chimney services by connecting your job management system to trigger personalized review invitations immediately when services are marked complete. This ensures every customer receives a timely request with a direct link to your Google Business Profile, increasing review volume by up to 300% without manual follow-up.
How This Automation Works
Service Job Marked Complete → Personalized Google Review Request Sent
Monitor Service Completion Status
The system continuously monitors your job management or scheduling platform for status changes. When a chimney service appointment (sweep, inspection, repair, or maintenance) is marked as 'complete' or 'finished,' this triggers the automation sequence to begin.
Retrieve Customer Contact Information
Upon detecting a completed service, the system automatically extracts the customer's contact details from your database, including name, email address, phone number, and service details. This information is used to personalize the upcoming review request.
Generate Personalized Review Request
The system creates a customized review request message that includes the customer's name, specific service performed, service date, and a direct link to your Google Business Profile review page. The message is formatted appropriately for the delivery channel (email or SMS).
Send Review Invitation
The personalized review request is automatically sent to the customer through their preferred communication channel (email or SMS) within minutes of service completion. The message includes clear instructions and a one-click link that takes customers directly to the review submission page.
Log Communication and Track Response
The system records that the review request was sent in your customer records, including the timestamp and delivery method. It can also track if the customer clicks the review link and monitor when new reviews are posted, providing visibility into campaign effectiveness.
How It Works
Converting completed chimney sweeps, inspections, and repairs into positive Google reviews is critical for growing your local service business, but manually following up with every customer is time-consuming and inconsistent. This automation eliminates the manual follow-up process by detecting when a service job is marked complete and instantly sending personalized Google review requests to your customers. The system monitors your job management platform, identifies completed services, and triggers timely review invitations through email or SMS with direct links to your Google Business Profile. By automating this crucial touchpoint, you ensure every satisfied customer receives a professional review request at the optimal moment—when their positive experience is fresh in their mind. The process maintains consistent timing and messaging across all service completions while freeing your team to focus on delivering exceptional chimney services rather than administrative follow-up tasks.
The Trigger
The process begins when a chimney service appointment (sweep, inspection, repair, or maintenance) is marked as completed in your scheduling or job management system. This status change signals that the customer has received their service and is ready to provide feedback.
The Action
The system immediately sends a personalized message to the customer via their preferred channel (email or SMS) containing a direct link to leave a review on your Google Business Profile. The message includes the service details and a friendly request to share their experience, making it effortless for customers to leave feedback.
Common Use Cases in Chimney
- A residential chimney sweep company sends automatic review requests after every cleaning appointment, generating 15-20 new Google reviews monthly and climbing to the #1 local search position in their area.
- A chimney inspection service uses automated follow-ups after annual inspections to build a database of testimonials, increasing their conversion rate from quote to booking by 35% as prospects see consistent positive feedback.
- A full-service chimney repair business segments review requests by service type (relining, cap installation, masonry repair) to gather specific feedback about different specialties, helping them refine their service offerings based on customer satisfaction patterns.
- A multi-location chimney franchise implements standardized automated review requests across all branches, ensuring consistent online reputation growth while allowing corporate to track performance metrics and identify top-performing locations.
- A seasonal chimney business maximizes their busy fall season by automating review collection, accumulating 100+ reviews during their peak months that sustain their search rankings and credibility throughout the slower summer period.
Results You Can Expect
Consistent Review Generation
Eliminate the inconsistency of manual follow-ups by ensuring every completed chimney service automatically triggers a review request. This systematic approach captures feedback from customers who would otherwise never be asked, dramatically increasing your total review count and improving your local search visibility.
Perfect Timing Optimization
Automated requests are sent within minutes of service completion, when customer satisfaction is at its peak and the experience is fresh in their mind. This optimal timing significantly increases the likelihood of receiving a review compared to delayed or forgotten manual follow-ups sent hours or days later.
Reduced Administrative Burden
Free your office staff from the tedious task of manually tracking completed jobs and sending individual review requests. The automated process runs continuously in the background, allowing your team to focus on scheduling, customer service, and other high-value activities that grow your business.
Enhanced Local SEO Performance
More Google reviews with recent dates signals to search algorithms that your chimney business is active, trusted, and relevant. This steady stream of fresh reviews improves your ranking in local search results and Google Maps, making it easier for new customers to discover your services.
Professional Brand Consistency
Every customer receives the same polished, professional review request with perfect grammar and formatting. This consistency strengthens your brand image and ensures no customer feels overlooked or receives a hastily written, inconsistent message that could reflect poorly on your business.
Frequently Asked Questions About This Automation
The optimal time to request a review is within 1-3 hours after service completion, while the positive experience is still fresh in the customer's mind. Automated systems can send requests immediately when the job status changes to 'complete,' ensuring consistent timing without requiring manual effort from your team.
Set Up Automated Review Requests in Minutes
Stop doing manual work that software can handle. Fieldproxy makes it easy to set up this automation and dozens more - no coding required. Our AI builder helps you customize everything to match your exact business process.
Related Automations
View all chimney automationsAutomatically Generate Weekly Chimney Revenue Reports and Track Business Performance
Automatically compile and deliver comprehensive weekly revenue reports for your chimney services business, tracking job completion revenue, payment status, and service line performance without manual spreadsheet work.
Optimize Chimney Service Routes Automatically for Maximum Daily Efficiency
Automatically optimize daily service routes for chimney sweep and inspection teams based on location, job priority, and technician availability. Reduce drive time, increase jobs per day, and improve customer satisfaction with intelligent route planning.
Instantly Dispatch Wildlife Removal Teams When Animals Are Detected in Chimneys
Automatically route animal removal requests to qualified technicians when wildlife is discovered in chimney systems. Reduce response times and improve customer safety with instant dispatch coordination.
Automate Smoke Chamber Repair Scheduling and Dispatch for Your Chimney Business
Streamline smoke chamber repair bookings, technician dispatch, and customer communications with intelligent automation. Reduce scheduling conflicts and improve response times for critical chimney safety repairs.