The AI-native Service Fusion alternative that fits your exact workflow
Service Fusion is built for 5-50 employee residential and commercial service teams. Fieldproxy molds to your exact operation, describe a change in plain English and it's built in minutes, not months, with AI agents running dispatch, quoting, and customer comms.
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Fieldproxy vs Service Fusion at a glance
Where the two platforms differ on the decisions that actually move ROI.
| Fieldproxy | Service Fusion | |
|---|---|---|
| Pricing | Transparent per-user pricing, tailored to your ops | $165-$450/month flat (not per user) + $0-$500 setup |
| Implementation | days | 1-2 weeks |
| AI Agents | Voice + chat for dispatch, quoting, comms | No |
| AI-driven customization | Describe a change in plain English → built live | No, requires PS hours or admin clicks |
| Multi-vertical support | Any service business | Residential + commercial service, fixed templates |
| Custom mobile apps | Per role and per industry | Standard mobile app |
| Contract terms | Annual | Monthly or annual |
Where Service Fusion struggles
Honest gaps we hear about from teams currently using Service Fusion.
Customization limited to built
in field types
Reporting is fixed templates, no custom dashboards
Mobile app lags behind newer competitors
What Fieldproxy does instead
How each gap is addressed natively in the Fieldproxy platform.
AI Agents, voice and chat agents handle dispatch, quotes, and customer comms automatically
AI
driven customization, describe a workflow or report change in plain English and the platform builds it (Lovable for FSM)
Custom reports and dashboards built into the platform, no fixed templates
Real service teams run Fieldproxy their way
From single-trade shops to multi-site operations, each configured to its exact workflow, not a template.
Rebuilt cinema install + maintenance coordination across thousands of sites.
Read their storyRecurring visits and service records, run their way end to end.
Read their storyKitchen-equipment maintenance across hundreds of cloud kitchens.
Read their storyService Fusion pricing vs Fieldproxy pricing
Lower per-user cost, a scoped one-time implementation, and you’re live in days.
Service Fusion
All-in-one field service management software
- Pricing
- $165-$450/month flat (not per user)
- Setup
- $0-$500
- Implementation
- 1-2 weeks
- Contract
- Monthly or annual
When to choose which
Fieldproxy isn't the right fit for everyone. Here's the honest take.
When Service Fusion is the right choice
- Flat pricing scales well for large teams
- Solid quoting and invoicing
- Good integrations
When Fieldproxy is the right choice
- AI Agents, voice and chat agents handle dispatch, quotes, and customer comms automatically
- AI-driven customization, describe a workflow or report change in plain English and the platform builds it (Lovable for FSM)
- Custom reports and dashboards built into the platform, no fixed templates
- You need to scale beyond HVAC / Plumbing into adjacent verticals without re-platforming
- You want transparent, lower per-user pricing, and changes that are included, not billed as professional-services projects
Switching from Service Fusion to Fieldproxy
A guided three-step migration designed to minimise risk and downtime.
Free migration consultation
We map your existing Service Fusion workflows to Fieldproxy and flag anything we'd recommend redesigning instead of porting like-for-like.
Data migration assistance
We help export and import your customer, job, and asset data from Service Fusion, no spreadsheets or copy-paste required.
Parallel run period
Run both platforms in parallel for 2 weeks before fully cutting over, so your team gains confidence with no service interruption.
Frequently asked questions
About Fieldproxy as a Service Fusion alternative.
Is Fieldproxy a good Service Fusion alternative?
How does Fieldproxy pricing compare to Service Fusion?
How long does it take to switch from Service Fusion to Fieldproxy?
Does Fieldproxy work for HVAC?
Can Fieldproxy replace Service Fusion for AI features?
How quickly can I customize Fieldproxy compared to Service Fusion?
What customer support does Fieldproxy offer compared to Service Fusion?
Related guides
How teams switching from Service Fusion approach the transition, plus deeper dives on AI-native field service.
AI Agents for HVAC: Streamlining Work Order Management for Enhanced Efficiency
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How AI Agents Enhance Parts Inventory Management for HVAC Service Companies
Discover how AI agents improve parts inventory management for HVAC service companies, enhancing efficiency and reducing costs.
AI Agents for HVAC Work Order Management: Enhancing Technician Productivity
Explore how AI agents revolutionize work order management in the HVAC industry, significantly boosting technician productivity through streamlined processes and intelligent automation.
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