Looking for a ServiceTitan alternative?

ServiceTitan is built for residential service businesses doing $3m+ annual revenue with 15+ technicians. Fieldproxy is the AI-native FSM that builds itself around your operation — describe a change in plain English and our platform implements it. Think Lovable, but for field service.

AI Command Center for dispatch + customer commsAI-driven customization for everything else

Fieldproxy vs ServiceTitan at a glance

Where the two platforms differ on the decisions that actually move ROI.

	Fieldproxy	ServiceTitan
Pricing	Transparent, no setup fees	$398-$500/user/month + $5,000-$50,000+ setup
Implementation	1-3 weeks	6-12 weeks (SMB), 3-9 months (enterprise)
AI Command Center	Voice + chat for dispatch, quoting, comms	Limited (add-on)
AI-driven customization	Describe a change in plain English → built live	No — requires PS hours or admin clicks
Multi-vertical support	Any service business	Locked into residential service templates
Custom mobile apps	Per role and per industry	Standard mobile app
Contract terms	Monthly or annual	Annual contract required, no self-service trial

Pricing

Fieldproxy

Transparent, no setup fees

ServiceTitan

$398-$500/user/month + $5,000-$50,000+ setup

Implementation

Fieldproxy

1-3 weeks

ServiceTitan

6-12 weeks (SMB), 3-9 months (enterprise)

AI Command Center

Fieldproxy

Voice + chat for dispatch, quoting, comms

ServiceTitan

Limited (add-on)

AI-driven customization

Fieldproxy

Describe a change in plain English → built live

ServiceTitan

No — requires PS hours or admin clicks

Multi-vertical support

Fieldproxy

Any service business

ServiceTitan

Locked into residential service templates

Custom mobile apps

Fieldproxy

Per role and per industry

ServiceTitan

Standard mobile app

Contract terms

Fieldproxy

Monthly or annual

ServiceTitan

Annual contract required, no self-service trial

Where ServiceTitan struggles

Honest gaps we hear about from teams currently using ServiceTitan.

Steep per-user pricing makes it cost-prohibitive below 15 techs

Limited customization — built around residential templates that…

Limited customization — built around residential templates that don't fit commercial, FMCG, or industrial ops

Long implementation timelines (months) before going live

What Fieldproxy does instead

How each gap is addressed natively in the Fieldproxy platform.

AI Command Center — voice and chat agents…

AI Command Center — voice and chat agents for dispatch, quoting, and customer comms, replacing the role of a full dispatch team

AI-driven customization — describe a workflow change in…

AI-driven customization — describe a workflow change in plain English and the platform builds it (Lovable for FSM)

Live in 1-3 weeks with zero implementation fees…

Live in 1-3 weeks with zero implementation fees — no $5K-$50K PS engagement

ServiceTitan pricing vs Fieldproxy pricing

No surprise add-ons, no $5K+ implementation fees, no annual commitment to try.

ServiceTitan

The enterprise residential service platform

Pricing: $398-$500/user/month
Setup: $5,000-$50,000+
Implementation: 6-12 weeks (SMB), 3-9 months (enterprise)
Contract: Annual contract required, no self-service trial

Recommended

Fieldproxy

AI-native FSM with custom workflows

Pricing: Custom pricing tailored to your operation
Setup: $0
Implementation: 1-3 weeks
Contract: Monthly or annual

Or browse our full pricing plans →

When to choose which

Fieldproxy isn't the right fit for everyone. Here's the honest take.

When ServiceTitan is the right choice

Mature feature set for residential
Strong call-center integration
Established marketplace ecosystem

When Fieldproxy is the right choice

AI Command Center — voice and chat agents for dispatch, quoting, and customer comms, replacing the role of a full dispatch team
AI-driven customization — describe a workflow change in plain English and the platform builds it (Lovable for FSM)
Live in 1-3 weeks with zero implementation fees — no $5K-$50K PS engagement
You need to scale beyond HVAC / Plumbing into adjacent verticals without re-platforming
You want transparent pricing without surprise implementation or customization fees

Switching from ServiceTitan to Fieldproxy

A guided three-step migration designed to minimise risk and downtime.

Free migration consultation

We map your existing ServiceTitan workflows to Fieldproxy and flag anything we'd recommend redesigning instead of porting like-for-like.

Data migration assistance

We help export and import your customer, job, and asset data from ServiceTitan — no spreadsheets or copy-paste required.

Parallel run period

Run both platforms in parallel for 2 weeks before fully cutting over, so your team gains confidence with no service interruption.

Frequently asked questions

About Fieldproxy as a ServiceTitan alternative.

Is Fieldproxy a good ServiceTitan alternative?

Yes, particularly if you need AI Command Center — voice and chat agents for dispatch, quoting, and customer comms, replacing the role of a full dispatch team. Fieldproxy serves HVAC, Plumbing, Electrical, Multi-trade and any other service vertical with custom workflows, AI dispatching, and transparent pricing.

How does Fieldproxy pricing compare to ServiceTitan?

ServiceTitan pricing starts at $398-$500/user/month with $5,000-$50,000+ in setup fees. Fieldproxy uses transparent pricing tailored to your operation with no setup fees and a faster time-to-live (6-12 weeks (SMB), 3-9 months (enterprise) → 1-3 weeks with Fieldproxy).

How long does it take to switch from ServiceTitan to Fieldproxy?

Most teams switch from ServiceTitan to Fieldproxy in 2-4 weeks. We provide free migration consultation, data export assistance, and a parallel-run period to minimise disruption.

Does Fieldproxy work for HVAC?

Yes. Fieldproxy is used by HVAC businesses ranging from 5 to 500+ technicians. Unlike ServiceTitan, the platform isn't locked into one vertical — it adapts to your specific HVAC operation.

Can Fieldproxy replace ServiceTitan for AI features?

Fieldproxy is AI-native in two specific ways ServiceTitan isn't. First, the AI Command Center handles dispatching, quote follow-up, customer comms, and route optimisation through voice or chat. Second, Fieldproxy uses AI-driven customization — operators describe a workflow change in plain English and the platform builds it live. It's the closest thing to Lovable, for FSM. ServiceTitan typically requires third-party AI add-ons for the first capability and has no equivalent of the second.

How quickly can I customize Fieldproxy compared to ServiceTitan?

Most workflow changes in Fieldproxy take minutes — describe what you want in plain English and the platform builds it. ServiceTitan typically requires either an admin's clicks across multiple config screens, or a paid professional-services engagement for anything non-trivial.

What customer support does Fieldproxy offer compared to ServiceTitan?

Fieldproxy provides hands-on customer success support during onboarding plus ongoing access to our customization team. No ticket queues, no implementation fee for changes.