Facilities Lock Re-key Scheduling
Streamline lock re-key scheduling by automatically creating service tickets, dispatching technicians, and notifying stakeholders when access control changes are needed across your facilities.
When
Re-key Request Submitted
Then
Technician Dispatched and Stakeholders Notified
6 hours per week
Time Saved
75% faster dispatch
ROI Impact
Facilities lock re-key scheduling automation instantly processes security change requests, checks technician availability, assigns qualified locksmiths based on location and certification, creates service tickets, and sends automated notifications to facility managers and security teams—eliminating manual coordination and reducing response time for critical access control changes.
How This Automation Works
Re-key Request Submitted → Technician Dispatched and Stakeholders Notified
Re-key Request Captured
A re-key request is submitted through the facility management portal, HR system, or security platform indicating the reason for access change, location details, urgency level, and required completion date.
Request Validation and Prioritization
The system validates authorization credentials, assigns priority level based on security risk factors, retrieves facility access requirements and lock system specifications, and checks for any special instructions or compliance needs.
Technician Availability Check
The automation queries technician schedules to identify qualified locksmiths with appropriate certifications, checks geographic proximity to the facility, evaluates current workload, and calculates optimal dispatch time based on service level agreements.
Service Ticket Creation
A comprehensive service ticket is automatically generated containing facility location, access codes, lock system details, required parts, special instructions, estimated duration, and all relevant contact information for stakeholders.
Technician Dispatch and Notification
The assigned locksmith receives mobile notification with job details, navigation to the facility, access procedures, and equipment checklist. Facility managers and security personnel receive confirmation of the scheduled re-key with expected arrival and completion times.
Completion Tracking and Documentation
Upon completion, the technician submits verification through a mobile app, the system updates access control records, logs key inventory changes, generates compliance documentation, and sends completion notifications to all stakeholders with updated security status.
How It Works
Managing lock re-key requests across multiple facilities requires coordinating schedules, dispatching qualified technicians, and maintaining comprehensive security records. This automation eliminates manual scheduling bottlenecks by instantly processing re-key requests, checking technician availability, assigning jobs based on location and skill set, and sending automated notifications to all relevant parties. The system tracks completion status, maintains audit trails for compliance, and integrates with your existing access control and maintenance management systems to ensure seamless security transitions during employee turnover, tenant changes, or security incidents.
The Trigger
Activation occurs when a re-key request is submitted through your facility management portal, security system, or HR system indicating an access control change is needed due to employee termination, lost keys, security breach, or tenant turnover.
The Action
The system automatically creates a service ticket with priority level, checks certified locksmith availability, assigns the job based on location proximity and workload, sends dispatch notifications with facility details and access codes, updates the maintenance calendar, and notifies facility managers and security personnel of the scheduled re-key with estimated completion time.
Common Use Cases in Facilities
- Employee termination re-key requests automatically triggered from HR system upon separation, with immediate dispatch to secure facilities before end of business day
- Lost or stolen master key incidents that require emergency re-keying across multiple locations with priority technician assignment and executive notification
- Tenant turnover in commercial properties with scheduled re-key coordination, key inventory updates, and new access code provisioning before move-in date
- Security breach response with immediate lock replacement, access pattern analysis, and comprehensive documentation for insurance and legal requirements
- Scheduled preventive re-keying programs for high-security areas with automatic calendar scheduling, parts ordering, and stakeholder coordination
- After-hours emergency lockout service with on-call technician dispatch, facility access coordination, and incident documentation for security review
- Multi-site facility management with centralized re-key scheduling, regional technician optimization, and standardized security protocols across all locations
- Contract labor access management with temporary key issuance, scheduled re-key upon project completion, and vendor access audit trails
Results You Can Expect
Reduced Security Response Time
Eliminate manual scheduling delays by instantly processing re-key requests and dispatching qualified technicians within minutes rather than hours, significantly reducing the vulnerability window during security transitions.
Improved Technician Utilization
Optimize locksmith schedules by automatically routing jobs based on location proximity and workload balancing, reducing travel time and enabling technicians to complete more service calls per day.
Complete Compliance Documentation
Automatically generate and maintain comprehensive records of all re-key activities, authorization approvals, and completion verifications that satisfy security compliance requirements and insurance policy stipulations.
Enhanced Stakeholder Communication
Proactively notify facility managers, security teams, and property owners with real-time status updates throughout the re-key process, eliminating follow-up calls and improving transparency across all security operations.
Frequently Asked Questions About This Automation
Automated scheduling eliminates delays in responding to security change requests by instantly processing re-key needs, dispatching qualified technicians within minutes, and maintaining complete audit trails. This reduces the window of vulnerability when keys are compromised and ensures consistent security protocols across all facilities.
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