Request Google Review After Service
Send personalized Google review requests immediately after completing a cleaning service. Boost your online reputation and attract more clients with automated feedback collection.
When
Service Completion Logged
Then
Personalized Google Review Link Sent
5 hours weekly
Time Saved
300% more reviews
ROI Impact
To automatically request Google reviews after cleaning services, set up a system that triggers when a job is marked complete. The automation sends a personalized email or SMS with a direct link to your Google Business Profile review page within 1-2 hours of service completion, when client satisfaction is highest.
How This Automation Works
Service Completion Logged → Personalized Google Review Link Sent
Connect Your Scheduling System
Link your cleaning business management software or scheduling tool to the automation. This connection allows the system to monitor service completions and access client contact information needed for personalized review requests.
Set Service Completion Trigger
Configure the automation to activate when a cleaning job status changes to 'complete' or 'finished.' The trigger captures essential details including client name, email, phone number, service type, and completion timestamp for message personalization.
Add Time Delay for Optimal Timing
Insert a 1-2 hour delay after service completion before sending the review request. This timing ensures the client has returned home and had time to appreciate the results, maximizing the likelihood of positive feedback.
Personalize Review Request Message
Automatically populate a message template with client-specific details such as their name, service type, and technician name. Include your direct Google Business Profile review link and a warm thank-you note that acknowledges their specific service.
Send Multi-Channel Request
Deliver the review request via the client's preferred channel (SMS, email, or both). SMS typically achieves higher open rates, while email allows for richer formatting and longer messages. Track delivery status for each channel.
Monitor and Follow-Up
Track which clients have left reviews and automatically send a gentle reminder to those who haven't responded within 48 hours. The follow-up message is shorter and emphasizes how much their feedback would be appreciated, without being pushy.
How It Works
Transform satisfied cleaning clients into 5-star Google reviewers with intelligent automation. This system sends perfectly timed review requests immediately after service completion, capturing positive feedback when client satisfaction is highest. By eliminating manual follow-up and ensuring consistent review collection, cleaning businesses can build a stronger online presence, improve local search rankings, and win more clients. The automation personalizes each request based on service details and client information, making review submission effortless for customers while maintaining professional communication standards.
The Trigger
Activates automatically when a cleaning service is marked as complete in your scheduling system. The trigger captures client contact details, service type, and completion timestamp to personalize the review request.
The Action
Sends an automated email or SMS to the client containing a direct link to your Google Business Profile review page, along with a personalized thank-you message referencing their specific service. The message is optimized for maximum response rates and makes leaving a review simple with one-click access.
Common Use Cases in Cleaning
- Residential cleaning companies requesting reviews after deep cleaning, move-out cleaning, or recurring service appointments
- Commercial cleaning businesses collecting feedback from office building clients after nightly or weekly cleaning services
- Carpet and upholstery cleaning services sending review requests immediately after specialized cleaning jobs
- Post-construction cleaning companies requesting reviews from contractors and property managers after project completion
- Eco-friendly cleaning services highlighting green practices in review requests to attract environmentally conscious clients
- Vacation rental cleaning companies collecting reviews after turnover cleanings to demonstrate reliability to property managers
- Franchise cleaning operations maintaining consistent review collection across multiple locations to strengthen brand reputation
- Specialty cleaning services (window washing, pressure washing) requesting reviews after seasonal or one-time deep cleaning projects
Results You Can Expect
Dramatic Increase in Review Volume
Consistent automated requests ensure no satisfied client is forgotten. Cleaning businesses using automated review requests collect 3x more Google reviews compared to manual follow-up methods, rapidly building social proof.
Improved Local Search Rankings
More reviews with recent dates signal business activity to Google's algorithm. Businesses with steady review flow rank higher in 'near me' searches, appearing in the coveted local 3-pack and attracting more qualified leads.
Higher Review Response Rates
Perfectly timed requests sent within hours of service completion capture clients when satisfaction is highest. Automated personalization and direct review links remove friction, achieving 40%+ response rates versus 10-15% for manual requests.
Significant Time Recovery
Eliminate manual review request tasks that consume valuable hours each week. Staff can focus on delivering exceptional cleaning services instead of tracking down clients for feedback, improving both efficiency and service quality.
Consistent Brand Reputation
Regular review collection provides continuous feedback for service improvement while building a robust online reputation. Consistent 5-star reviews create trust with prospects, increasing conversion rates by 270% compared to businesses with few reviews.
Better Client Acquisition Cost
Strong Google reviews reduce paid advertising dependency as organic search visibility improves. The social proof from authentic reviews converts prospects at higher rates, cutting client acquisition costs in half while improving lead quality.
Frequently Asked Questions About This Automation
The optimal time to request a Google review is within 1-2 hours after service completion, while the client's positive experience is fresh in their mind. Research shows review requests sent within this timeframe receive 3x more responses than those sent days later.
Set Up Post-Service Review Automation in Minutes
Stop doing manual work that software can handle. Fieldproxy makes it easy to set up this automation and dozens more - no coding required. Our AI builder helps you customize everything to match your exact business process.
Related Automations
View all cleaning automationsAutomate Cleaning Satisfaction Surveys After Every Service
Automatically send satisfaction surveys to clients immediately after cleaning appointments, capturing real-time feedback while the experience is fresh and enabling rapid service improvements.
Automatically Reorder Cleaning Supplies When Stock Runs Low
Never run out of essential cleaning supplies again. This system monitors inventory levels in real-time and automatically triggers purchase orders when supplies reach predetermined thresholds, ensuring uninterrupted service delivery.
Automate After-Hours Office Cleaning Scheduling and Dispatch
Streamline after-hours office cleaning operations with automated scheduling, team notifications, and real-time job tracking. Eliminate manual coordination and ensure consistent service delivery outside business hours.
Automate Recurring Cleaning Schedules and Eliminate Manual Booking
Automatically generate and manage recurring cleaning appointments for residential and commercial clients. Eliminate manual scheduling, reduce no-shows, and ensure consistent service delivery without repetitive data entry.