FieldProxy vs Jobber: Comparing Unlimited Users vs Per-Seat Pricing for Plumbing Companies

Plumbing companies face a critical decision when choosing field service management software: pay per user or access unlimited users for a flat rate. While Jobber charges separately for each technician, dispatcher, and office staff member, Fieldproxy offers unlimited users across all plans, making it an attractive Jobber alternative for growing teams. This pricing difference can save plumbing businesses thousands of dollars annually while enabling better collaboration across their workforce.

For plumbing operations managing emergency calls, scheduled maintenance, and installation projects, having every team member connected without worrying about licensing costs transforms operations. Plumbing service software should empower your entire team, not limit access based on budget constraints. This comparison examines how FieldProxy and Jobber serve plumbing companies differently, with particular focus on pricing models, deployment speed, and AI-powered automation features.

Understanding Per-Seat Pricing vs Unlimited Users

Jobber operates on a per-seat pricing model where each user requires a separate license, typically ranging from $49 to $129 per user monthly depending on the plan tier. For a plumbing company with 5 field technicians, 2 dispatchers, and 2 office staff, monthly costs can quickly escalate to $441-$1,161 before any additional features. As your business grows and you hire seasonal workers or expand your team, these costs multiply proportionally, creating a direct penalty for success.

FieldProxy takes a fundamentally different approach with unlimited users included in every pricing plan. Whether you have 5 users or 50, the monthly cost remains consistent, allowing plumbing companies to scale their workforce without software licensing concerns. This model particularly benefits businesses with seasonal fluctuations, training programs for apprentices, or operations that need to give office staff, managers, and field crews equal access to real-time information.

Real Cost Analysis for Growing Plumbing Teams

Consider a mid-sized plumbing company planning to grow from 10 to 20 employees over two years. With Jobber at $69 per user on their Core plan, costs would increase from $690/month to $1,380/month—an additional $8,280 annually just for software access. These escalating costs often force businesses to restrict access, leaving valuable team members without the tools they need to contribute effectively to operations and customer service.

With FieldProxy unlimited users model, that same plumbing company maintains consistent software costs regardless of team size. The savings can be redirected toward business growth initiatives like marketing, equipment upgrades, or employee training. Additionally, businesses can provide access to part-time staff, apprentices, and administrative personnel without budget implications, fostering better communication and operational transparency across the entire organization.

Deployment Speed: 24 Hours vs Weeks of Setup

Jobber typically requires 1-3 weeks for complete implementation, involving data migration, user training, and workflow configuration. For plumbing companies dealing with urgent service calls and tight schedules, this extended setup period means continuing with inefficient paper-based systems or outdated software while paying for new licenses. The learning curve can temporarily reduce productivity as technicians adapt to new interfaces and processes.

FieldProxy deployment takes just 24 hours, allowing plumbing businesses to transition rapidly without operational disruption. The fast setup process includes AI-assisted configuration that adapts to plumbing-specific workflows like emergency dispatch, parts inventory tracking, and recurring maintenance scheduling. Teams can start managing jobs, dispatching technicians, and invoicing customers immediately, minimizing the transition period and accelerating return on investment.

AI-Powered Automation for Plumbing Operations

While Jobber offers solid scheduling and invoicing tools, it lacks advanced AI automation capabilities that modern plumbing businesses need to compete effectively. Manual dispatching, routine customer communications, and repetitive administrative tasks consume valuable time that could be spent on revenue-generating activities. The system provides basic automation through templates and recurring job scheduling, but requires significant manual oversight and intervention.

FieldProxy integrates AI automation throughout plumbing workflows, from intelligent dispatching that considers technician skills, location, and availability to predictive maintenance scheduling based on equipment service history. The platform automatically generates quotes based on historical pricing data, sends personalized customer follow-ups, and optimizes routing to reduce drive time between jobs. This automation reduces administrative overhead while improving service quality and response times.

Custom Workflows for Plumbing Specializations

Jobber provides standardized workflows suitable for general field service businesses, but plumbing companies often need specialized processes for different service types. Emergency leak repairs require different documentation than water heater installations or commercial backflow testing. Customizing Jobber to accommodate these variations typically requires workarounds or third-party integrations that add complexity and cost to the system.

FieldProxy offers custom workflow configuration that adapts to specific plumbing specializations without coding or technical expertise. Create distinct processes for residential service calls, commercial maintenance contracts, new construction installations, and emergency response situations. Each workflow can include specialized checklists, required photos, permit tracking, and compliance documentation specific to plumbing regulations in your service area, ensuring consistent quality and regulatory compliance.

Feature Comparison: FieldProxy vs Jobber

Both platforms offer essential field service management capabilities including scheduling, invoicing, customer management, and mobile apps for technicians. However, the unlimited users advantage, rapid deployment, and AI automation make FieldProxy particularly attractive for plumbing companies focused on growth without proportional increases in software costs. The ability to include every team member from day one fosters better collaboration and operational visibility across the organization.

Mobile Experience for Plumbing Technicians

Jobber provides mobile apps that enable technicians to view schedules, complete job forms, capture photos, and collect payments in the field. The interface works well for basic job completion but can feel cluttered when dealing with complex plumbing jobs requiring multiple parts, detailed diagnostics, and extensive customer approvals. Offline functionality is limited, which can be problematic when working in basements or areas with poor cellular coverage.

FieldProxy mobile app is designed specifically for field technicians working in challenging environments common to plumbing work. Robust offline capabilities ensure technicians can access job details, complete checklists, and document work even without internet connectivity. The interface prioritizes quick job completion with streamlined parts tracking, photo documentation with automatic organization, and digital signature capture that works with gloves—essential for plumbers working in wet conditions.

Scaling Your Plumbing Business Without Software Constraints

Many plumbing companies delay hiring additional staff or expanding service areas because software costs increase proportionally with team size. This artificial constraint limits growth potential and forces businesses to operate inefficiently rather than invest in the workforce needed to serve customers effectively. Per-seat pricing models essentially tax business success, making expansion financially less attractive than it should be.

With FieldProxy unlimited users approach, plumbing companies can hire technicians based on business needs rather than software budget constraints. Bring on seasonal workers during peak periods, provide access to administrative staff who handle customer service, and include managers who need operational visibility—all without additional licensing fees. This freedom enables natural business growth and ensures everyone who contributes to customer satisfaction has the tools they need to succeed.

Making the Switch from Jobber to FieldProxy

Transitioning from Jobber to FieldProxy is streamlined through data migration assistance and the platform 24-hour deployment process. Customer records, job history, and pricing information transfer seamlessly, preserving valuable business data while eliminating the limitations of per-seat pricing. The FieldProxy team provides dedicated support during migration, ensuring plumbing companies experience minimal disruption while gaining access to unlimited users and AI-powered automation.

For plumbing businesses currently using Jobber and facing increasing costs as teams grow, switching to FieldProxy offers immediate financial relief and operational advantages. The cost savings from eliminating per-user fees often justify the transition within the first month, particularly for companies with 10 or more team members. Beyond pricing, the AI automation and custom workflows designed specifically for plumbing operations deliver efficiency gains that compound over time.

The choice between Jobber and FieldProxy ultimately depends on your plumbing company growth trajectory and operational philosophy. If you value predictable costs, rapid deployment, unlimited team access, and AI-powered automation, FieldProxy provides a modern alternative to traditional per-seat pricing models. Plumbing companies choosing FieldProxy gain not just software, but a growth partner that scales with their business without penalizing success through escalating licensing fees.