How do we handle travel time between multiple jobs in the same building or campus?

System automatically detects consecutive jobs within 200 meters and categorizes inter-job movement as productive time rather than travel. You can customize radius and time classification rules by contract type (e.g., portfolio accounts with multiple buildings).

Can the system differentiate between regular maintenance time and emergency callback time for billing purposes?

Yes—time is automatically categorized based on originating work order type. Emergency dispatches after-hours or within 24 hours of completed service are flagged as callbacks. You can set custom billing rate multipliers and rules for warranty vs. billable emergency work.

How does automatic time tracking integrate with union break and meal period requirements?

System tracks elapsed work time and triggers break/meal period prompts per configured union rules (e.g., 30-minute meal after 5 hours). If technician doesn't acknowledge break within compliance window, system alerts supervisor and automatically logs unpaid break to prevent violations.

What prevents technicians from gaming the system or clocking in remotely before arriving on-site?

GPS geofencing requires physical presence at job site. System flags suspicious patterns like clock-ins from moving vehicles, impossible travel times between jobs, or location mismatches. Managers receive exception reports for investigation, and repeated violations trigger automatic audit workflows.

How do we track time for multi-day modernization projects with multiple technicians working simultaneously?

System supports crew-based time tracking where lead technician initiates project time clock and team members check in/out against same job number. Daily summaries show individual and aggregate crew hours, with automatic cost rollups by project phase and trade.

Can we track time spent on non-billable activities like truck stocking, training, or shop work?

Yes—system includes predefined activity codes for indirect labor (vehicle maintenance, parts procurement, safety meetings, administrative tasks). Technicians select activity type on mobile device, and time automatically flows to overhead cost buckets for accurate utilization reporting.

What happens to time data when technicians work offline in areas without cellular coverage?

Mobile app caches time entries locally and syncs automatically when connection restores. Offline time logs are validated against GPS breadcrumb data stored on device. System alerts managers if offline periods exceed configured thresholds (e.g., 4+ hours).

How do we handle travel time between multiple jobs in the same building or campus?

System automatically detects consecutive jobs within 200 meters and categorizes inter-job movement as productive time rather than travel. You can customize radius and time classification rules by contract type (e.g., portfolio accounts with multiple buildings).

Can the system differentiate between regular maintenance time and emergency callback time for billing purposes?

Yes—time is automatically categorized based on originating work order type. Emergency dispatches after-hours or within 24 hours of completed service are flagged as callbacks. You can set custom billing rate multipliers and rules for warranty vs. billable emergency work.

How does automatic time tracking integrate with union break and meal period requirements?

System tracks elapsed work time and triggers break/meal period prompts per configured union rules (e.g., 30-minute meal after 5 hours). If technician doesn't acknowledge break within compliance window, system alerts supervisor and automatically logs unpaid break to prevent violations.

What prevents technicians from gaming the system or clocking in remotely before arriving on-site?

GPS geofencing requires physical presence at job site. System flags suspicious patterns like clock-ins from moving vehicles, impossible travel times between jobs, or location mismatches. Managers receive exception reports for investigation, and repeated violations trigger automatic audit workflows.

How do we track time for multi-day modernization projects with multiple technicians working simultaneously?

System supports crew-based time tracking where lead technician initiates project time clock and team members check in/out against same job number. Daily summaries show individual and aggregate crew hours, with automatic cost rollups by project phase and trade.

Can we track time spent on non-billable activities like truck stocking, training, or shop work?

Yes—system includes predefined activity codes for indirect labor (vehicle maintenance, parts procurement, safety meetings, administrative tasks). Technicians select activity type on mobile device, and time automatically flows to overhead cost buckets for accurate utilization reporting.

What happens to time data when technicians work offline in areas without cellular coverage?

Mobile app caches time entries locally and syncs automatically when connection restores. Offline time logs are validated against GPS breadcrumb data stored on device. System alerts managers if offline periods exceed configured thresholds (e.g., 4+ hours).

Elevator Service Time Tracking Automation

About This Blueprint

Elevator service companies lose an average of 12-15 hours per week per technician to manual timesheet completion, disputes over billable hours, and administrative reconciliation. This blueprint implements a zero-touch time tracking system that automatically captures job start times when technicians arrive on-site via GPS geofencing, logs task-specific durations through mobile workflow triggers, and closes time entries when technicians mark jobs complete—eliminating paperwork while ensuring accurate billing for maintenance contracts, modernization projects, and emergency repairs. The system integrates seamlessly with existing dispatch workflows, automatically categorizing time by job type (preventive maintenance, troubleshooting, installation, inspection), equipment category (hydraulic, traction, MRL), and billable status. Real-time dashboards provide operations managers instant visibility into technician utilization rates, project labor costs, and overtime trends. For union shops, the system automatically flags threshold violations and generates certified payroll reports. Companies implementing this blueprint report 96% time capture accuracy, 4.2 hours saved per technician weekly, and 23% improvement in job costing precision within the first 30 days.

Frequently Asked Questions About This Blueprint

System uses multi-modal verification: GPS when available, WiFi triangulation in buildings, and Bluetooth beacon detection near equipment. Technicians can also manually confirm arrival with photo verification if all automated methods fail—system flags manual entries for spot auditing.

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Setup Time

1-2 days

Elevator Service Time Tracking

Step-by-Step Workflow

Configure GPS Geofence Triggers

Enable Task-Level Time Breakdowns

Automate Billable vs Non-Billable Classification

Implement Auto-Close Time Entries

Set Real-Time Overtime Alerts

Generate Automated Labor Cost Reports

Enable Exception-Only Management

About This Blueprint

Key Metrics

Expected Outcomes

Eliminate Timesheet Administration

Improve Billing Accuracy

Reduce Payroll Disputes

Maximize Technician Utilization

Ensure Labor Compliance

Accelerate Month-End Close

Frequently Asked Questions About This Blueprint

Implement Elevator Service Time Tracking in Your Organization

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