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Fieldproxy vs Workiz

The AI-native Workiz alternative that fits your exact workflow

Workiz is built for hvac, plumbing and locksmith teams. Fieldproxy molds to your exact operation, describe a change in plain English and it's built in minutes, not months, with AI agents running dispatch, quoting, and customer comms.

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AI Agents for dispatch + customer commsAI-driven customization for everything else
Fieldproxy vs the alternatives

Trusted by Enterprise field service teams

Curefoods
Indigo Paints
BIC
ATPRO
SAFE Pest Control
QPMS

Want to see this on your own operation?

A walkthrough built around your trade and how your team works today, not a canned demo.

See it on my data

Within a day

to match your exact workflow, not months

Same day

changes when you ask

Unlimited

users, one price for the company

Confirm + Undo

on every AI change

At a glance

Fieldproxy vs Workiz at a glance

Where the two platforms differ on the decisions that actually move ROI.

Pricing
Fieldproxy
Flat per organization, unlimited users, quoted on a call
Workiz
$45-$200/user/month + $0-$2,500 setup
Implementation
Fieldproxy
Within a day
Workiz
Days
AI Agents
Fieldproxy
Voice + chat for dispatch, quoting, comms
Workiz
Varies by plan or add-on
Command Center
Fieldproxy
Changes your setup on request (job types, prices, forms, rules), with confirm + Undo
Workiz
Settings changed by hand by an admin
Projects
Fieldproxy
Gantt, change orders, deposits, milestone billing and retainage
Workiz
No Gantt, change orders or retainage billing
AI-driven customization
Fieldproxy
Describe a change in plain English → built live
Workiz
No, requires PS hours or admin clicks
Works in ChatGPT, Claude and Copilot (MCP)
Fieldproxy
Official MCP server: Claude, ChatGPT, Microsoft Copilot and Teams
Workiz
Community server only; no official connector
AI can change the software itself
Fieldproxy
Fields, screens, automations and agents, built in a sandbox, live on approval
Workiz
No: its AI connections read and edit records only
Multi-vertical support
Fieldproxy
Any service business
Workiz
On-demand trades only (HVAC, plumbing, locksmith)
Custom mobile apps
Fieldproxy
Per role and per industry
Workiz
Standard mobile app
Contract terms
Fieldproxy
Annual
Workiz
Monthly or annual

See your own jobs running in Fieldproxy, not Workiz’s template.

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The gaps

Where Workiz struggles

Honest gaps we hear about from teams currently using Workiz.

Phone

system dependency creates lock-in to their dialer

Customization limited to packaged fields and templates

Reporting weak compared to enterprise

grade alternatives

The answer

What Fieldproxy does instead

How each gap is addressed natively in the Fieldproxy platform.

AI Agents

Voice and chat agents replace the dialer with conversational AI for dispatch and comms

Command Center that changes your setup on request

Describe a workflow change in plain English and the platform builds it, as a preview you confirm, with Undo

Open API + multi-vertical support

Not locked into on-demand trades

See it built around how your team already works.

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Pricing

Workiz pricing vs Fieldproxy pricing

Lower per-user cost, a scoped one-time implementation, and you’re live within a day.

Workiz

Field service software for on-demand trades

Pricing
$45-$200/user/month
Setup
$0-$2,500
Implementation
Days
Contract
Monthly or annual

Full Workiz pricing breakdown (verified) →

Recommended

Fieldproxy

AI-native FSM with custom workflows

Pricing
Custom pricing tailored to your operation
Setup
Scoped, one-time
Implementation
within a day
Contract
Annual
Get a custom quote
Or browse our full pricing plans →

Honest take

When to choose which

Fieldproxy isn't the right fit for everyone. Here's the honest take.

When Workiz is the right choice

  • Built-in phone integration
  • Good for on-demand dispatching
  • Strong locksmith vertical

When Fieldproxy is the right choice

  • AI Agents, voice and chat agents replace the dialer with conversational AI for dispatch and comms
  • Command Center that changes your setup on request, describe a workflow change in plain English and the platform builds it, as a preview you confirm, with Undo
  • Open API + multi-vertical support, not locked into on-demand trades
  • You need to scale beyond HVAC / Plumbing into adjacent verticals without re-platforming
  • You want flat per-organization pricing with unlimited users, and changes that are included, not billed as professional-services projects

Migration

Switching from Workiz to Fieldproxy

A guided three-step migration designed to minimise risk and downtime.

  1. Free migration consultation

    We map your existing Workiz workflows to Fieldproxy and flag anything we'd recommend redesigning instead of porting like-for-like.

  2. Data migration assistance

    We help export and import your customer, job, and asset data from Workiz, no spreadsheets or copy-paste required.

  3. A planned cutover

    We pick the switch-over day with you and train the team before it, so there is no service interruption.
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FAQ

Frequently asked questions

About Fieldproxy as a Workiz alternative.

Is Fieldproxy a good Workiz alternative?
Yes, particularly if you need AI Agents, voice and chat agents replace the dialer with conversational AI for dispatch and comms. Fieldproxy serves HVAC, Plumbing, Locksmith, Garage Door and any other service vertical with custom workflows, AI dispatching, and transparent pricing.
How does Fieldproxy pricing compare to Workiz?
Workiz pricing starts at $45-$200/user/month with $0-$2,500 in setup fees. Fieldproxy is priced flat per organization with unlimited users, sized to your job volume, with a scoped one-time implementation and a faster time-to-live (Days → within a day with Fieldproxy).
How long does it take to switch from Workiz to Fieldproxy?
Most teams switch from Workiz to Fieldproxy within a day. We provide free migration consultation, data export assistance, and a parallel-run period to minimise disruption.
Does Fieldproxy work for HVAC?
Yes. Fieldproxy is used by HVAC businesses, from single crews to multi-region operations. Unlike Workiz, the platform isn't locked into one vertical, it adapts to your specific HVAC operation.
Can Fieldproxy replace Workiz for AI features?
Fieldproxy is AI-native in two specific ways Workiz isn't. First, AI Agents handle dispatching, quote follow-up, customer comms, and route optimisation through voice or chat. Second, Command Center changes your setup on request: operators describe a workflow change in plain English, check the preview and confirm it, with one click to Undo. Autopilot also works follow-ups such as estimate approvals and unpaid invoices, posting a card for each one that a person approves. Workiz typically needs add-ons for AI features, and its settings are changed by hand.
How quickly can I customize Fieldproxy compared to Workiz?
Most workflow changes in Fieldproxy take minutes, describe what you want in plain English and the platform builds it. Workiz typically requires either an admin's clicks across multiple config screens, or a paid professional-services engagement for anything non-trivial.
What customer support does Fieldproxy offer compared to Workiz?
Fieldproxy provides hands-on customer success support during onboarding plus ongoing access to our customization team. No ticket queues, changes are a conversation, not a billable change-order.

Ready to see Fieldproxy in action?

Book a 30-minute demo. We'll show you what Fieldproxy looks like tailored to your operation, no generic product tour.

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Related guides

How teams switching from Workiz approach the transition, plus deeper dives on AI-native field service.

HVAC

How AI Agents Enhance Parts Inventory Management for HVAC Service Companies

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AI Agents for HVAC Work Order Management: Enhancing Technician Productivity

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AI Agents for HVAC: Invoice Automation Enhancing Cash Flow Management

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Also works from ChatGPT, Claude and Copilot in Teams

Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.

See all comparison pages →