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Fieldproxy vs ServiceTitan

The AI-native ServiceTitan alternative that fits your exact workflow

Skip the $5K to $50K onboarding and the multi-month rollout. Go live within a day on workflows built around how you already operate, with AI agents running dispatch, quoting, and customer comms.

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AI Agents for dispatch + customer commsAI-driven customization for everything else
Fieldproxy vs the alternatives

Trusted by Enterprise field service teams

Curefoods
Indigo Paints
BIC
ATPRO
SAFE Pest Control
QPMS

Want to see this on your own operation?

A walkthrough built around your trade and how your team works today, not a canned demo.

See it on my data

Within a day

to match your exact workflow, not months

Same day

changes when you ask

Unlimited

users, one price for the company

Confirm + Undo

on every AI change

At a glance

Fieldproxy vs ServiceTitan at a glance

Where the two platforms differ on the decisions that actually move ROI.

Pricing
Fieldproxy
Flat per organization, unlimited users, quoted on a call
ServiceTitan
$398-$500/user/month + $5,000-$50,000+ setup
Implementation
Fieldproxy
Within a day
ServiceTitan
6-12 weeks (SMB), 3-9 months (enterprise)
AI Agents
Fieldproxy
Voice + chat for dispatch, quoting, comms
ServiceTitan
Limited (add-on)
Command Center
Fieldproxy
Changes your setup on request (job types, prices, forms, rules), with confirm + Undo
ServiceTitan
Settings changed by hand by an admin
AI-driven customization
Fieldproxy
Describe a change in plain English → built live
ServiceTitan
No, requires PS hours or admin clicks
Works in ChatGPT, Claude and Copilot (MCP)
Fieldproxy
Official MCP server: Claude, ChatGPT, Microsoft Copilot and Teams
ServiceTitan
Community servers only; no official connector
AI can change the software itself
Fieldproxy
Fields, screens, automations and agents, built in a sandbox, live on approval
ServiceTitan
No: its AI connections read and edit records only
Multi-vertical support
Fieldproxy
Any service business
ServiceTitan
Locked into residential service templates
Custom mobile apps
Fieldproxy
Per role and per industry
ServiceTitan
Standard mobile app
Contract terms
Fieldproxy
Annual
ServiceTitan
Annual contract required, no self-service trial

See your own jobs running in Fieldproxy, not ServiceTitan’s template.

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The gaps

Where ServiceTitan struggles

Honest gaps we hear about from teams currently using ServiceTitan.

Steep per

user pricing makes it cost-prohibitive below 15 techs

Limited customization, built around residential templates that don't fit commercial, FMCG, or industrial ops

Long implementation timelines (months) before going live

The answer

What Fieldproxy does instead

How each gap is addressed natively in the Fieldproxy platform.

AI Agents

Voice and chat agents for dispatch, quoting, and customer comms

Command Center that changes your setup on request

Describe a workflow change in plain English and the platform builds it, as a preview you confirm, with Undo

Live within a day

A scoped implementation, not a $5K-$50K, multi-month professional-services engagement

See it built around how your team already works.

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Pricing

ServiceTitan pricing vs Fieldproxy pricing

Lower per-user cost, a scoped one-time implementation, and you’re live within a day.

ServiceTitan

The enterprise residential service platform

Pricing
$398-$500/user/month
Setup
$5,000-$50,000+
Implementation
6-12 weeks (SMB), 3-9 months (enterprise)
Contract
Annual contract required, no self-service trial

Full ServiceTitan pricing breakdown (verified) →

Recommended

Fieldproxy

AI-native FSM with custom workflows

Pricing
Custom pricing tailored to your operation
Setup
Scoped, one-time
Implementation
within a day
Contract
Annual
Get a custom quote
Or browse our full pricing plans →

Honest take

When to choose which

Fieldproxy isn't the right fit for everyone. Here's the honest take.

When ServiceTitan is the right choice

  • Mature feature set for residential
  • Strong call-center integration
  • Established marketplace ecosystem

When Fieldproxy is the right choice

  • AI Agents, voice and chat agents for dispatch, quoting, and customer comms
  • Command Center that changes your setup on request, describe a workflow change in plain English and the platform builds it, as a preview you confirm, with Undo
  • Live within a day, a scoped implementation, not a $5K-$50K, multi-month professional-services engagement
  • You need to scale beyond HVAC / Plumbing into adjacent verticals without re-platforming
  • You want flat per-organization pricing with unlimited users, and changes that are included, not billed as professional-services projects

Migration

Switching from ServiceTitan to Fieldproxy

A guided three-step migration designed to minimise risk and downtime.

  1. Free migration consultation

    We map your existing ServiceTitan workflows to Fieldproxy and flag anything we'd recommend redesigning instead of porting like-for-like.

  2. Data migration assistance

    We help export and import your customer, job, and asset data from ServiceTitan, no spreadsheets or copy-paste required.

  3. A planned cutover

    We pick the switch-over day with you and train the team before it, so there is no service interruption.
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FAQ

Frequently asked questions

About Fieldproxy as a ServiceTitan alternative.

Is Fieldproxy a good ServiceTitan alternative?
Yes, particularly if you need AI Agents, voice and chat agents for dispatch, quoting, and customer comms. Fieldproxy serves HVAC, Plumbing, Electrical, Multi-trade and any other service vertical with custom workflows, AI dispatching, and transparent pricing.
How does Fieldproxy pricing compare to ServiceTitan?
ServiceTitan pricing starts at $398-$500/user/month with $5,000-$50,000+ in setup fees. Fieldproxy is priced flat per organization with unlimited users, sized to your job volume, with a scoped one-time implementation and a faster time-to-live (6-12 weeks (SMB), 3-9 months (enterprise) → within a day with Fieldproxy).
How long does it take to switch from ServiceTitan to Fieldproxy?
Most teams switch from ServiceTitan to Fieldproxy within a day. We provide free migration consultation, data export assistance, and a parallel-run period to minimise disruption.
Does Fieldproxy work for HVAC?
Yes. Fieldproxy is used by HVAC businesses, from single crews to multi-region operations. Unlike ServiceTitan, the platform isn't locked into one vertical, it adapts to your specific HVAC operation.
Can Fieldproxy replace ServiceTitan for AI features?
Fieldproxy is AI-native in two specific ways ServiceTitan isn't. First, AI Agents handle dispatching, quote follow-up, customer comms, and route optimisation through voice or chat. Second, Command Center changes your setup on request: operators describe a workflow change in plain English, check the preview and confirm it, with one click to Undo. Autopilot also works follow-ups such as estimate approvals and unpaid invoices, posting a card for each one that a person approves. ServiceTitan typically needs add-ons for AI features, and its settings are changed by hand.
How quickly can I customize Fieldproxy compared to ServiceTitan?
Most workflow changes in Fieldproxy take minutes, describe what you want in plain English and the platform builds it. ServiceTitan typically requires either an admin's clicks across multiple config screens, or a paid professional-services engagement for anything non-trivial.
What customer support does Fieldproxy offer compared to ServiceTitan?
Fieldproxy provides hands-on customer success support during onboarding plus ongoing access to our customization team. No ticket queues, changes are a conversation, not a billable change-order.

Ready to see Fieldproxy in action?

Book a 30-minute demo. We'll show you what Fieldproxy looks like tailored to your operation, no generic product tour.

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Related guides

How teams switching from ServiceTitan approach the transition, plus deeper dives on AI-native field service.

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How AI Agents Enhance Parts Inventory Management for HVAC Service Companies

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AI Agents for HVAC Work Order Management: Enhancing Technician Productivity

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Also works from ChatGPT, Claude and Copilot in Teams

Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.

See all comparison pages →