Not one boiler. Every plant room, cold room and kitchen your client owns.
Fieldproxy runs commercial HVAC and refrigeration service across an estate: planned maintenance per unit, breakdown response against a contracted SLA, and the readings that prove the cold chain held. Change a checklist or an escalation rule yourself.
Reading step added
Required before the visit can close
Out-of-range escalated
Account manager notified immediately
Evidence retained
Readings held per unit for the client
Live in
Built your way
Built for an estate of units, not a single callout
Per-unit history, cold-chain evidence, and SLAs that differ by site.
Asset register per unit
Every chiller, AHU, condenser and cold room held per site, with service history, refrigerant type and warranty position.
Cold-chain evidence
Temperature and pressure readings captured on the visit and retained against the unit, so a compliance question is answered from the record.
SLA by site and contract
Four-hour response on a food site and next-day elsewhere, on the same contract, without a separate configuration.
Skill-based dispatch
Route by refrigeration ticket, F-Gas certification and site familiarity, not just distance.
Van and site stock
Refrigerant, filters and parts tracked per engineer and per site.
Repeat faults by unit
Which assets keep failing, so replacement is argued with history.
Shaped to your trade
Your business doesn't run like the template. Neither does Fieldproxy.
Food retail and cold chain
Cold room uptime, temperature evidence, and four-hour breakdown response.
Restaurant and hospitality estates
Kitchen refrigeration and HVAC across every branch, on one contract.
Commercial buildings
Plant room maintenance and chiller service across a landlord portfolio.
Platform
The platform underneath
Every part of the operation, ready to shape to how you run.
Asset Management
Track equipment, service history, warranties, and maintenance schedules.
Recurring Jobs & Maintenance
Maintenance contracts, seasonal reminders, and auto-scheduling.
Dispatching & Scheduling
Smart routing, drag-and-drop, GPS tracking, the right tech every time.
Job Checklists
Dynamic forms, conditional logic, required photos, and sign-offs.
Integrations
Plays nicely with the tools you already use
Fieldproxy sits in the stack you already run, rather than replacing it.
QuickBooks
Contract and callout billing
Google Maps
Site routing and travel time
Salesforce
Client estates and contracts
Twilio
Site and engineer SMS
Power BI
Uptime and SLA reporting
Zapier
Anything else
AI agents
What the AI agents do here
The repetitive half of the work, handled. Your team keeps the judgement.
Watcher Agent
Flags a unit whose planned visit slipped, a reading left blank, or an SLA about to breach, before the client notices.
Dispatch Agent
Reroutes the qualified engineer the moment a refrigeration callout lands on a food site.
Vision Agent
Reads the gauge or controller photo into the reading fields instead of the engineer typing them.