Commercial HVAC and refrigeration

Not one boiler. Every plant room, cold room and kitchen your client owns.

Fieldproxy runs commercial HVAC and refrigeration service across an estate: planned maintenance per unit, breakdown response against a contracted SLA, and the readings that prove the cold chain held. Change a checklist or an escalation rule yourself.

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Commercial HVAC and refrigerationPlain English

Reading step added

Required before the visit can close

Out-of-range escalated

Account manager notified immediately

Evidence retained

Readings held per unit for the client

Live in

Same daylive across the estate

250+

field service teams

Days

to go live, not quarters

Unlimited

users on every plan

One

system underneath it all

Built your way

Built for an estate of units, not a single callout

Per-unit history, cold-chain evidence, and SLAs that differ by site.

Asset register per unit

Every chiller, AHU, condenser and cold room held per site, with service history, refrigerant type and warranty position.

Cold-chain evidence

Temperature and pressure readings captured on the visit and retained against the unit, so a compliance question is answered from the record.

SLA by site and contract

Four-hour response on a food site and next-day elsewhere, on the same contract, without a separate configuration.

Skill-based dispatch

Route by refrigeration ticket, F-Gas certification and site familiarity, not just distance.

Van and site stock

Refrigerant, filters and parts tracked per technician and per site.

Repeat faults by unit

Which assets keep failing, so replacement is argued with history.

Shaped to your trade

Your business doesn't run like the template. Neither does Fieldproxy.

Food retail and cold chain

Cold room uptime, temperature evidence, and four-hour breakdown response.

Restaurant and hospitality estates

Kitchen refrigeration and HVAC across every branch, on one contract.

Commercial buildings

Plant room maintenance and chiller service across a landlord portfolio.

Platform

The platform underneath

Every part of the operation, ready to shape to how you run.

Integrations

Plays nicely with the tools you already use

Fieldproxy sits in the stack you already run, rather than replacing it.

QuickBooks

Contract and callout billing

Google Maps

Site routing and travel time

Salesforce

Client estates and contracts

Twilio

Site and technician SMS

Power BI

Uptime and SLA reporting

Zapier

Anything else

AI agents

What the AI agents do here

The repetitive half of the work, handled. Your team keeps the judgement.

Watcher Agent

Flags a unit whose planned visit slipped, a reading left blank, or an SLA about to breach, before the client notices.

Dispatch Agent

Reroutes the qualified technician the moment a refrigeration callout lands on a food site.

Vision Agent

Reads the gauge or controller photo into the reading fields instead of the technician typing them.

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See it on one client estate

Bring one contract and your response commitments. We will configure the SLAs and show you the evidence trail.