Grid Operations Knowledge Agent
Instant access to grid operations procedures
AI agent providing utility workers instant access to switching procedures, equipment specifications, safety protocols, and outage history for any grid location.
The Problem
Grid operations require accessing multiple systems and manuals, delaying response during critical outages.
The Solution
- 01Ask any question in plain English
- 02AI searches your actual manuals and history
- 03Get cited answers with source links
How It Works
Query Location
Worker asks about specific equipment
AI Retrieves
Searches all grid documentation
Safe Procedures
Provides verified procedures with safety notes
Capabilities
Switching Procedures
Step-by-step switching orders
Equipment Specs
Detailed equipment information
Safety Protocols
Location-specific safety requirements
ROI Impact
Real results from Energy customers
Troubleshooting Time
First-Time Fix Rate
Truck Rolls
Tech Satisfaction
Real-World Examples
See how the agent automates field workflows
What is the switching procedure for isolating transformer T2 at Riverside substation for maintenance?
Riverside Substation T2 Isolation Procedure: 1) Verify zero load on T2 (check SCADA). 2) Open breaker 52-T2 (remote capable). 3) Open disconnect 89-T2A, then 89-T2B. 4) Apply grounds per WPP-103. 5) Verify isolation with voltage detector. SAFETY: T2 has capacitive coupling from adjacent T1 - always verify zero voltage. Last maintenance: 6 months ago, no issues noted.