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Voice Agent
HVACWarranty Processing
HVAC Warranty Claims Agent
AI agent that handles inbound warranty claim calls and validation
Streamline warranty claim intake by automatically validating coverage, capturing failure details, and initiating claims with manufacturers.
The Problem
Warranty claims require extensive back-and-forth. Technicians waste time on paperwork instead of repairs.
The Solution
- 01Ask any question in plain English
- 02AI searches your actual manuals and history
- 03Get cited answers with source links
How It Works
1
Equipment Lookup
Identifies unit and pulls warranty information
2
Coverage Check
Validates warranty status and coverage
3
Claim Initiation
Submits claim and provides reference number
Capabilities
Coverage Verification
Instant lookup of warranty status and terms
Claim Documentation
Captures required failure details per manufacturer
Photo Request
Sends link for customer to upload failure photos
Claim Submission
Auto-submits to manufacturer portals
Real-World Examples
See how the agent automates field workflows
Compressor Warranty Claim
4:00
Voice Recording
Transcript
“I understand your AC compressor has failed. Let me look up your warranty information. Good news - your unit is covered under the 10-year compressor warranty.”
AI-Generated Summary
Warranty claim initiated with Carrier
Extracted Data
PartCompressor
StatusClaim submitted
Coverage10-year warranty