Fieldproxy vs RazorSync

The AI-native RazorSync alternative that fits your exact workflow

RazorSync is built for residential service teams. Fieldproxy molds to your exact operation, describe a change in plain English and it's built in minutes, not months, with AI agents running dispatch, quoting, and customer comms.

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AI Agents for dispatch + customer commsAI-driven customization for everything else

Fieldproxy vs the alternatives

Trusted by Enterprise field service teams

Want to see this on your own operation?

A walkthrough built around your trade and how your team works today, not a canned demo.

See it on my data

Within a day

to match your exact workflow, not months

Same day

changes when you ask

Unlimited

users, one price for the company

Confirm + Undo

on every AI change

At a glance

Fieldproxy vs RazorSync at a glance

Where the two platforms differ on the decisions that actually move ROI.

	Fieldproxy	RazorSync
Pricing	Flat per organization, unlimited users, quoted on a call	$60-$160/user/month + $0-$1,000 setup
Implementation	Within a day	1-2 weeks
AI Agents	Voice + chat for dispatch, quoting, comms	Varies by plan or add-on
Command Center	Changes your setup on request (job types, prices, forms, rules), with confirm + Undo	Settings changed by hand by an admin
Projects	Gantt, change orders, deposits, milestone billing and retainage	No Gantt, change orders or retainage billing
AI-driven customization	Describe a change in plain English → built live	No, requires PS hours or admin clicks
Multi-vertical support	Any service business	Residential service only, fixed templates
Custom mobile apps	Per role and per industry	Standard mobile app
Contract terms	Annual	Monthly or annual

Pricing

Fieldproxy

Flat per organization, unlimited users, quoted on a call

RazorSync

$60-$160/user/month + $0-$1,000 setup

Implementation

Fieldproxy

Within a day

RazorSync

1-2 weeks

AI Agents

Fieldproxy

Voice + chat for dispatch, quoting, comms

RazorSync

Varies by plan or add-on

Command Center

Fieldproxy

Changes your setup on request (job types, prices, forms, rules), with confirm + Undo

RazorSync

Settings changed by hand by an admin

Projects

Fieldproxy

Gantt, change orders, deposits, milestone billing and retainage

RazorSync

No Gantt, change orders or retainage billing

AI-driven customization

Fieldproxy

Describe a change in plain English → built live

RazorSync

No, requires PS hours or admin clicks

Multi-vertical support

Fieldproxy

Any service business

RazorSync

Residential service only, fixed templates

Custom mobile apps

Fieldproxy

Per role and per industry

RazorSync

Standard mobile app

Contract terms

Fieldproxy

Annual

RazorSync

Monthly or annual

See your own jobs running in Fieldproxy, not RazorSync’s template.

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The gaps

Where RazorSync struggles

Honest gaps we hear about from teams currently using RazorSync.

Limited custom workflows and field types

No AI features for dispatch or quote follow

Mobile app shows its age

The answer

What Fieldproxy does instead

How each gap is addressed natively in the Fieldproxy platform.

AI Agents

Voice and chat agents for hands-free dispatch and customer comms

Command Center that changes your setup on request

Describe a workflow change in plain English and the platform builds it, as a preview you confirm, with Undo

Custom workflows for any vertical without engineering tickets

See it built around how your team already works.

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Pricing

RazorSync pricing vs Fieldproxy pricing

Lower per-user cost, a scoped one-time implementation, and you’re live within a day.

RazorSync

Field service management software

Pricing: $60-$160/user/month
Setup: $0-$1,000
Implementation: 1-2 weeks
Contract: Monthly or annual

Recommended

Fieldproxy

AI-native FSM with custom workflows

Pricing: Custom pricing tailored to your operation
Setup: Scoped, one-time
Implementation: within a day
Contract: Annual

Get a custom quote

Or browse our full pricing plans →

Honest take

When to choose which

Fieldproxy isn't the right fit for everyone. Here's the honest take.

When RazorSync is the right choice

You are a residential team that wants simple quoting and invoicing with QuickBooks and nothing more.

When Fieldproxy is the right choice

Best for processes that don’t fit a template, set up for you.

You want AI agents to handle dispatch and quote follow-up.
You need custom workflows and field types.

Migration

Switching from RazorSync to Fieldproxy

A guided three-step migration designed to minimise risk and downtime.

Free migration consultation
We map your existing RazorSync workflows to Fieldproxy and flag anything we'd recommend redesigning instead of porting like-for-like.
Data migration assistance
We help export and import your customer, job, and asset data from RazorSync, no spreadsheets or copy-paste required.
A planned cutover
We pick the switch-over day with you and train the team before it, so there is no service interruption.

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FAQ

Frequently asked questions

About Fieldproxy as a RazorSync alternative.

Is Fieldproxy a good RazorSync alternative?

Yes, particularly if you need AI Agents, voice and chat agents for hands-free dispatch and customer comms. Fieldproxy serves HVAC, Plumbing, Electrical, Appliance Repair and any other service vertical with custom workflows, AI dispatching, and transparent pricing.

How does Fieldproxy pricing compare to RazorSync?

RazorSync pricing starts at $60-$160/user/month with $0-$1,000 in setup fees. Fieldproxy is priced flat per organization with unlimited users, sized to your job volume, with a scoped one-time implementation and a faster time-to-live (1-2 weeks → within a day with Fieldproxy).

How long does it take to switch from RazorSync to Fieldproxy?

Most teams switch from RazorSync to Fieldproxy within a day. We provide free migration consultation, data export assistance, and a parallel-run period to minimise disruption.

Does Fieldproxy work for HVAC?

Yes. Fieldproxy is used by HVAC businesses, from single crews to multi-region operations. Unlike RazorSync, the platform isn't locked into one vertical, it adapts to your specific HVAC operation.

Can Fieldproxy replace RazorSync for AI features?

Fieldproxy is AI-native in two specific ways RazorSync isn't. First, AI Agents handle dispatching, quote follow-up, customer comms, and route optimisation through voice or chat. Second, Command Center changes your setup on request: operators describe a workflow change in plain English, check the preview and confirm it, with one click to Undo. Autopilot also works follow-ups such as estimate approvals and unpaid invoices, posting a card for each one that a person approves. RazorSync typically needs add-ons for AI features, and its settings are changed by hand.

How quickly can I customize Fieldproxy compared to RazorSync?

Most workflow changes in Fieldproxy take minutes, describe what you want in plain English and the platform builds it. RazorSync typically requires either an admin's clicks across multiple config screens, or a paid professional-services engagement for anything non-trivial.

What customer support does Fieldproxy offer compared to RazorSync?

Fieldproxy provides hands-on customer success support during onboarding plus ongoing access to our customization team. No ticket queues, changes are a conversation, not a billable change-order.

Ready to see Fieldproxy in action?

Book a 30-minute demo. We'll show you what Fieldproxy looks like tailored to your operation, no generic product tour.

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