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ServiceM8 alternatives

ServiceM8 alternatives for commercial cleaning companies

ServiceM8 already has recurring jobs on every plan, and clients can book online, accept quotes and see live invoice statements, so it suits a small crew with modest volume. It is priced by jobs per month (50 jobs for $29 up to 1,500 for $349), so a cleaning company with many recurring visits moves up the plans fast, and its pricing page lists quote and invoice pages for clients, not a client portal. The usual alternatives are simple self-serve apps such as Housecall Pro for residential-leaning teams, and configurable platforms such as Fieldproxy when each commercial client has several sites, its own checklist and wants one portal, at one price per company with unlimited users. Best for processes that don't fit a template, set up for you.

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AI Agents for dispatch + customer commsAI-driven customization for everything else
Fieldproxy vs the alternatives

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ServiceM8 in brief, checked 13 November 2026
Pricing model
By jobs per month, unlimited users on paid plans: $0 to $349 a month (US)
Contract
No lock-in; cancel with 30 days' notice before the payment period ends
Implementation
Self-serve, 14-day trial; no setup time published
Claude and ChatGPT
Official MCP server; it can create and schedule jobs

What is a good ServiceM8 alternative for a commercial cleaning company with recurring clients, checklists and a client portal?

The kinds of ServiceM8 alternative, and who each one fits.

Stay on ServiceM8

Small crews with a modest number of visits a month. Recurring jobs, online booking and online quote acceptance are on every plan; building your own forms starts on Growing ($79).

Simple self-serve app (for example Housecall Pro)

Residential-leaning cleaning teams that want to sign up today. Housecall Pro has a customer portal; recurring service plans are on its Max plan.

Configurable platform (Fieldproxy)

Commercial cleaning with many client sites, a different checklist per site, photo proof of each visit, and a portal where each client sees visits, reports and invoices for all its sites.

Competitor details checked November 2026 against ServiceM8 pricing (US), Housecall Pro pricing, Housecall Pro Help: using the customer portal. Fieldproxy is one price per company with unlimited users, see pricing.

Want to see this on your own operation?

A walkthrough built around your trade and how your team works today, not a canned demo.

See it on my data

Within a day

to match your exact workflow, not months

Same day

changes when you ask

Unlimited

users, one price for the company

Confirm + Undo

on every AI change

Feature by feature

ServiceM8 vs Fieldproxy, feature by feature

ServiceM8’s column is taken from its own website, help docs and pricing page, checked 13 November 2026. Where ServiceM8doesn’t publish something, the cell says so rather than guess.

Scheduling and dispatch
ServiceM8
Yes: Scheduling, dispatch map and urgent dispatch on every plan
Fieldproxy
Dispatch board and route planning; AI agents draft the schedule and a person approves it
Work orders
ServiceM8
Yes: Jobs with templates, notes, photos and job statuses
Fieldproxy
Your own job types, stages, statuses, checklists and approvals, including not-to-exceed amounts held on the job
Quotes and invoices
ServiceM8
Yes: Quotes with options and invoices on every plan; progress invoicing from Starter
Fieldproxy
Quotes with options and invoices with payment links, from the office or the technician's phone
Maintenance agreements
ServiceM8
Partly: Recurring jobs on every plan; asset management from Growing; no service-agreement module named
Fieldproxy
Recurring maintenance contracts and visits, with assets and QR codes per site
Inventory
ServiceM8
No: No built-in purchase orders; stock levels shown only when tracked in Xero, MYOB or QuickBooks Online
Fieldproxy
Warehouse and van stock, parts costed on the job, purchase orders
Customer portal
ServiceM8
Partly: Online booking, online quote acceptance and live invoice statements; no customer portal named
Fieldproxy
Customer portal and per-job links: book, approve quotes, pay, see photos and past work
Mobile app and offline
ServiceM8
Partly: iOS and a full Android app (2026); works offline for viewing and updating jobs, notes and photos, but final quotes, invoices, forms, email and SMS need a connection
Fieldproxy
Android and iOS technician app that works offline, with photos, checklists, signatures, GPS check-in and 27 languages
Reporting
ServiceM8
Partly: Basic reports on every plan, visible to the business owner; job and client CSV exports need the Advanced Reporting Pack add-on
Fieldproxy
Reports set up around your questions, including revenue and margin per job, team, account or region
Accounting: QuickBooks Online, QuickBooks Desktop, Xero
ServiceM8
Partly: Xero, QuickBooks Online and MYOB; QuickBooks Desktop not listed in its help center
Fieldproxy
QuickBooks Online, QuickBooks Desktop and Enterprise, Xero, plus Sage, Stripe and Zapier
Open API
ServiceM8
Yes: REST API with developer docs; its pricing page lists API access by plan
Fieldproxy
REST API and webhooks
AI features
ServiceM8
Add-on: AI writing, quote and invoice help on every plan; Office Agent Pro $39 a month; Phone Agent
Fieldproxy
AI agents answer calls, SMS and email, build the schedule, chase missing photos and draft invoices; a person approves
MCP: ChatGPT and Claude access
ServiceM8
Yes: Official MCP server for ChatGPT and Claude: reads clients, jobs and staff; creates jobs from templates, schedules them, changes status and sends job email and SMS. Quotes and invoices aren't listed
Fieldproxy
Official MCP server for Claude, ChatGPT and Microsoft Copilot: ask it to make a job or move a schedule, with a confirm step
Customisation depth
ServiceM8
On some plans: Build your own forms from Growing; custom fields through the API for add-on apps
Fieldproxy
Fields, screens per role, stages, automations and reports set up for you, then changed on request in plain English with confirm and Undo
Price as you grow
ServiceM8
Partly: Users are free on paid plans, but the price steps up with your monthly job count
Fieldproxy
One price per company with unlimited users; it doesn't count jobs

Key: included, on some plans, as an add-on or partly, not offered, not published. Sources are listed at the foot of the page.

See your own jobs running in Fieldproxy, not ServiceM8’s template.

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Fair to them

Who ServiceM8 is genuinely best for

And when staying on ServiceM8 beats switching to anything, including us.

ServiceM8 is best for

  • Solo operators and small trade teams (plumbing, electrical, HVAC, cleaning) doing a modest number of jobs a month, where job-based pricing with unlimited users is cheap.
  • Owners who want to sign up today, use a free plan or 14-day trial, and set it up themselves.
  • Teams that want ChatGPT or Claude to look up jobs, schedule them and send job emails and texts through an official connector.

Stay on ServiceM8 if

  • Your monthly job count sits comfortably inside a ServiceM8 tier and the price is fine.
  • You don't buy parts on purchase orders or track van stock in the field software.
  • Your team is happy with the app. ServiceM8 now has a full Android app as well as iOS, so device mix alone is no longer a reason to leave.

Price, contract, rollout

ServiceM8 pricing, contract terms and implementation time

Only what ServiceM8 publishes itself. No third-party estimates.

ServiceM8

Pricing model

A flat monthly fee set by how many jobs you create a month. Users are unlimited on every paid plan; only the Free plan limits users.

  • Free$01 user, 30 jobs a month
  • Starter$29/mo50 jobs a month, unlimited users
  • Growing$79/mo150 jobs a month; build your own forms from this plan
  • Premium$149/mo500 jobs a month
  • Premium Plus$349/mo1,500 jobs a month, then 20¢ per extra job

Add-ons: Office Agent Pro (AI admin assistant) $39 a month on paid plans; ServiceM8 Phone from $19 a month. SMS is included on paid plans and 10¢ a message on Free. Go over your job limit and ServiceM8 lets you keep working for 7 days, then asks you to upgrade.

US card payments through ServiceM8 Pay are a flat percentage plus 30¢; ServiceM8's own pages list slightly different rates, so check the current one before you compare.

Fieldproxy is one price per company with unlimited users, and it doesn't count jobs. The full plan list is on our ServiceM8 pricing breakdown.

Contract terms

ServiceM8 says there are no lock-ins and you can change plan at any time. Its terms let either side end the service with notice at least 30 days before the end of the payment period.

Cancelling permanently deletes the account and its data, with no read-only access afterwards, so download your backup first.

Implementation time

Self-serve. ServiceM8 offers setup guides, or a paid ServiceM8 Partner to set it up for you. It doesn't state an implementation time.

Full ServiceM8 pricing breakdown, with sources →

Fieldproxy

Pricing model

One price per company, unlimited users.

Implementation time

Live within a day. The Fieldproxy team sets it up with you and moves your data across.

How setup works, step by step: field service software implementation.

Get a quote for your company

Migration

Moving from ServiceM8 to Fieldproxy: what data moves, and how

What comes across

  • Clients, sites and contacts
  • Job history, with quotes and invoices
  • Materials and your price list
  • Recurring jobs, rebuilt as recurring visits or service agreements
  • Photos and documents from your backup

How it moves

  1. 1Download a full account backup in ServiceM8 (Settings, ServiceM8 Account, Download account backup). ServiceM8 says it covers jobs, clients, materials and documents.
  2. 2Job and client lists as CSV come from the Advanced Reporting Pack add-on, if you have it.
  3. 3The Fieldproxy team imports it, maps your fields, and sets up your job stages, forms and checklists. You're live within a day. See how a Fieldproxy implementation runs.
  4. 4Do the backup before you cancel: ServiceM8 deletes the account and its data on cancellation.
Plan your move with us

Honest take

Where Fieldproxy is a worse fit

Pick the tool that fits the work. Here is where that isn't us.

Fieldproxy is the worse pick when

  • You're a solo operator or small crew doing a modest number of jobs a month. ServiceM8's Free or Starter plan will cost less.
  • You want to sign up tonight and set it up yourself. Fieldproxy is set up with you on a call.
  • You want a published monthly price before the first conversation. ServiceM8 shows every tier.

Fieldproxy fits better than ServiceM8 when

Best for processes that don’t fit a template, set up for you.

  • You buy parts on purchase orders or track van stock. ServiceM8's help center says it has neither built in.
  • Your job count keeps moving you up ServiceM8's job tiers.
  • You need a customer portal, QuickBooks Desktop or Sage, or your own stages and forms.

FAQ

Frequently asked questions

About Fieldproxy as a ServiceM8 alternative.

What is a good ServiceM8 alternative for a commercial cleaning company with recurring clients, checklists and a client portal?
ServiceM8 already has recurring jobs on every plan, and clients can book online, accept quotes and see live invoice statements, so it suits a small crew with modest volume. It is priced by jobs per month (50 jobs for $29 up to 1,500 for $349), so a cleaning company with many recurring visits moves up the plans fast, and its pricing page lists quote and invoice pages for clients, not a client portal. The usual alternatives are simple self-serve apps such as Housecall Pro for residential-leaning teams, and configurable platforms such as Fieldproxy when each commercial client has several sites, its own checklist and wants one portal, at one price per company with unlimited users. Best for processes that don't fit a template, set up for you.
Does ServiceM8 work on Android now?
Yes. ServiceM8 launched a full-featured Android app in 2026, after a lighter Android app in 2024, and its pricing FAQ says it is nearly identical to the iOS app. Many comparison pages still call ServiceM8 iPhone-only; that is out of date. Fieldproxy's technician app also runs on Android and iOS.
Does ServiceM8 work offline?
Partly. ServiceM8 says you can view and update jobs and save notes and photos offline once they've synced to the phone, but final PDF quotes and invoices, forms, and sending email or SMS need a connection. Fieldproxy's technician app works offline, with GPS check-in, and syncs when signal returns.
Can ServiceM8 raise purchase orders or track van stock?
Not built in. ServiceM8's help center says it has no built-in way to create and send purchase orders, and stock levels come from Xero, MYOB or QuickBooks Online. Fieldproxy has warehouse and van stock with purchase orders.
Can I tell Claude or ChatGPT to make a job in ServiceM8?
Yes. ServiceM8's official MCP server can create jobs from templates, schedule them, change status and send job email and SMS. Its documentation doesn't list quotes or invoices. Fieldproxy's MCP server also lets you run the business from ChatGPT or Claude.
Does ServiceM8 work with QuickBooks Desktop?
ServiceM8's accounting help covers Xero, QuickBooks Online and MYOB; we found no QuickBooks Desktop integration. Fieldproxy works with QuickBooks Online, Desktop and Enterprise, Xero and Sage.
How long does it take to move from ServiceM8 to Fieldproxy?
You're live within a day. Download your ServiceM8 backup, the Fieldproxy team imports and maps it and sets up your job stages and forms. See how a Fieldproxy implementation runs.

Sources for the ServiceM8 facts on this page, checked 13 November 2026

  1. ServiceM8 pricing (US): plans, job limits, add-ons, FAQ
  2. ServiceM8 terms of service
  3. ServiceM8 About: company timeline, Android app
  4. ServiceM8 Help: does ServiceM8 work offline
  5. ServiceM8 Help: purchase orders
  6. ServiceM8 Help: stock levels
  7. ServiceM8 Help: accounting integrations
  8. ServiceM8 Help: Advanced Reporting Pack
  9. ServiceM8 Help: connect ServiceM8 to ChatGPT or Claude (MCP)
  10. ServiceM8 Help: download a backup of your data
  11. ServiceM8 Help: cancelling your subscription
  12. ServiceM8 Pay card fees
  13. ServiceM8 developer docs: REST API
  14. ServiceM8 developer docs: custom fields

Something out of date? Vendors change plans often. Tell us at hello@fieldproxy.ai and we’ll correct it.

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Also works from ChatGPT, Claude and Copilot in Teams

Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.

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