ServiceTitan Competitors & Alternatives 2026: Pricing & AI Features
Written by the Fieldproxy team with AI assistance. Results we attribute to a company come only from our published customer stories.
Short answer: the right ServiceTitan alternative depends on why you are leaving. Pick Fieldproxy if you would use a fraction of ServiceTitan, your process doesn't fit a template, or you run commercial work with contracts, not-to-exceed approvals and multiple sites, and you want unlimited users on one price per company with a team that sets it up and moves your data across. Pick Jobber or Housecall Pro for a small residential crew on a published price, Service Fusion for a flat monthly price with unlimited users, FieldEdge if QuickBooks Desktop runs your books, and BuildOps or ServiceTrade for commercial mechanical and fire work. For a one-to-one view, see ServiceTitan vs Fieldproxy.
Every competitor fact below was checked on 13 November 2026 against the vendor's own pricing page, help center or filings. Where a vendor doesn't publish a price, we say so instead of repeating third-party estimates. Sources and dates for each figure are in our FSM software pricing database. For other head-to-heads, see our field service management software comparison pages.
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Get DemoWhat ServiceTitan Actually Commits You To
Before comparing alternatives, read what ServiceTitan itself publishes. It decides how and when you can leave.
- Price: per technician per month, quote only. The pricing page lists three packages, Starter, Essentials and The Works, all on request. Advanced reporting and customizable memberships are in The Works.
- Contract: ServiceTitan's FY2026 annual report says subscriptions typically run 12 to 36 months, are noncancelable, carry a minimum fee for the term and renew automatically unless cancelled in advance.
- Extras: onboarding and training are invoiced separately, AI Virtual Agents are billed by usage, and Contact Center, Marketing, Pricebook and Field Pro products are sold on top (annual report and pricing page).
- Rollout: on ServiceTitan's own podcast, its enterprise implementation consultant describes 12 to 16 weeks of implementation followed by 4 weeks of hypercare.
- Commercial work: its commercial playbook keeps not-to-exceed amounts in a custom field the technician can see, with work over it submitted for approval.
- AI access: its AI assistant, Atlas, works inside ServiceTitan. There is no official Claude or ChatGPT connector; community servers and Zapier use the API.
Signs You've Outgrown ServiceTitan, or Never Needed It
ServiceTitan is a deep platform for large residential HVAC, plumbing and electrical shops with call centers, and it is good at that. The companies that leave it describe the same few problems. A commercial HVAC company with 16 trucks told us ServiceTitan and BuildOps were “overkill… outrageously priced” for its size, and mid-market users told us they use only a small part of what they pay for. Common signs it is time to look: you pay for modules you don't use; you need office staff just to keep the system running; implementation never fully finished; your work is commercial, with contracts, NTE amounts and multiple sites; or you run spreadsheets beside it because your process doesn't fit. See the ServiceTitan pricing breakdown for what each package includes.
Pick by Your Reason for Leaving
| Your reason for leaving | Best fit | Also consider |
|---|---|---|
| Small residential crew, want a published price | Jobber | Housecall Pro |
| Many users, want one flat monthly price | Service Fusion | Fieldproxy |
| QuickBooks Desktop runs the books | FieldEdge | Fieldproxy or Service Fusion |
| Commercial MEP with construction projects and an ERP | BuildOps | ServiceTrade |
| Commercial inspections and deficiency quotes | ServiceTrade | Fieldproxy |
| Mid-sized or commercial team using a fraction of ServiceTitan, process doesn't fit a template | Fieldproxy | BuildOps |
1. Fieldproxy: Best for processes that don’t fit a template, set up for you
Fieldproxy is a complete field service management system that is set up around how your business already works. Instead of fitting your work into fixed screens, it is built with your own job types, stages, statuses, forms and checklists, plus approvals where you need them. It covers jobs, scheduling, dispatch and route planning, a technician app for Android and iOS that works offline (photos, checklists, signatures and GPS check-in), quotes, invoices and payment links, recurring maintenance and contracts, assets with QR codes, inventory, a customer portal and reports, including margin per job. AI agents handle the admin: they answer calls, SMS and email, build the schedule, chase missing photos and draft invoices, and a person approves changes before they go out. Through Fieldproxy's MCP server you can ask Claude or ChatGPT to make a job or move a schedule, with a confirm step. It works with QuickBooks Online and Desktop, and with Xero.
Setup is done with the Fieldproxy team, who move your customer records, equipment, price book and agreements across from your ServiceTitan export; you're live within a day. Pricing is one price per company with unlimited users, so adding technicians or office staff doesn't add fees. Fieldproxy replaces ServiceTitan rather than running beside it. Where it is not the best fit: a large residential call-center operation that lives on marketing attribution, financing and membership selling, or a small crew that wants to self-serve on a published price today. More on AI field service software and custom field service management software.
2. Jobber: Best for Small Residential Crews
Jobber publishes every price. Core is $49 a month for one user; Connect is $199 a month for 5 users and $399 for 15; Grow runs $299 to $499 for 5 to 15 users; Plus is $499 to $699, all on monthly billing with lower prices on a 1-year commitment or annual billing. QuickBooks Online sync starts on Connect, job costing on Grow, and custom reports on Plus. Its help center says it has no QuickBooks Desktop sync. Jobber has an official Claude and ChatGPT connector that reads records and creates requests, clients and quotes, though it can't create jobs or invoices. 14-day free trial. Where it's weaker: commercial contracts, inspections and multi-site work. See Jobber pricing.
3. Housecall Pro: Best for Marketing-Led Residential Teams
Housecall Pro is $79 a month for one user, $189 for up to five and $329 for up to eight on monthly billing, with extra users on MAX at $35 a month and no long-term contract. It builds in reviews, online booking and a customer portal where clients book, approve estimates and pay. Service plans and full API access are on MAX; QuickBooks Online and Desktop (one-way) from Essentials. Its help center says the app can view cached jobs offline but can't edit without signal. See Housecall Pro pricing.
4. Service Fusion: Best for a Flat Price With Unlimited Users
Service Fusion charges per company, not per technician: Starter $245 a month, Plus $382 and Pro $627, all with unlimited users, month to month, or 15% less paid annually. QuickBooks Online and Desktop are on every plan. Inventory and job costing start on Plus; the customer web portal and the open API are on Pro, and the API covers a limited set of endpoints. AI call answering runs through a separately priced integration, and there is no official MCP server. Where it's weaker: customisation and integrations. See Service Fusion pricing and Service Fusion alternatives.
5. FieldEdge: Best for QuickBooks Desktop Shops
FieldEdge includes QuickBooks Online and Desktop on every plan, which is its real strength for residential HVAC and plumbing shops. It doesn't publish prices: Select, Premier and Elite come with 2, 4 or 6 mobile licences and are quoted on a demo, with no free trial and annual memberships. Every plan includes an onboarding specialist who transfers your data. Warehouse inventory is on Elite and needs QuickBooks Desktop Enterprise with Advanced Inventory. See FieldEdge pricing.
6. BuildOps: Best for Commercial MEP With Projects
BuildOps is built for commercial mechanical, electrical, plumbing and fire contractors that run service and construction projects together, with integrations to QuickBooks Online and Desktop, Sage, NetSuite, Viewpoint Vista and Spectrum. Pricing is quote only and includes implementation, which BuildOps says gets most businesses running within 8 to 12 weeks. Its technician app works offline for key field workflows, and it announced AI agents for revenue, service coordination and billing in November 2026. Where it's weaker for a service-only company: it can be more system than you need. See BuildOps alternatives.
7. ServiceTrade: Best for Commercial Inspections
ServiceTrade serves commercial mechanical and fire protection contractors that live on inspections, deficiencies and repair quotes. It is quote only, priced mainly by technician count, with unlimited office users on Select. The customer portal, AI features and project budgets start on Premium, and parts, inventory and recurring contract pricing are on Enterprise. Its Stella AI agents turn deficiencies into quotes and build schedules for approval. Onboarding runs as a six-step project with a sandbox and user testing. See ServiceTrade alternatives.
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Get startedSide-by-Side Comparison
| Platform | Best for | Published price | Contract | Stated setup time | Claude / ChatGPT |
|---|---|---|---|---|---|
| Fieldproxy | Processes that don't fit a template; commercial and multi-site | One price per company, unlimited users | Annual | Live within a day | Official MCP server, can make jobs |
| ServiceTitan | Large residential with a call center | Quote only, per technician | Typically 12 to 36 months, noncancelable | 12 to 16 weeks + 4 weeks hypercare (enterprise) | Community servers only |
| Jobber | Small residential crews | $49 to $699/mo by team size | Monthly, 1-year or annual | Self-serve, 14-day trial | Official connector; can't create jobs |
| Housecall Pro | Marketing-led residential | $79 / $189 / $329 per month | No long-term contract | Self-serve, 14-day trial | Community servers only |
| Service Fusion | Flat price, many users | $245 / $382 / $627 per month | Month to month | Not published | Zapier's MCP only |
| FieldEdge | QuickBooks Desktop shops | Quote only | Annual memberships | Not published | None published |
| BuildOps | Commercial MEP with projects | Quote only | Set per order | 8 to 12 weeks | None found |
| ServiceTrade | Commercial inspections | Quote only, per technician | Not published | Not published (six-step project) | None published |
Questions to Ask Every Vendor in the Demo
Demos are built to show a vendor's best side. These questions get you to the parts that decide whether a switch works. Ask every vendor the same ones and write down the answers.
- Build one of my real job types in front of me. Bring your messiest job (a multi-visit install, an inspection with a long checklist, a job with an NTE that needs approval) and ask them to show it with your stages, forms and statuses, not a sample job.
- What exactly comes across from my ServiceTitan export, and what doesn't? Ask about job history, notes, photos and attachments, recurring schedules, memberships, and quote and invoice line items.
- How are recurring visits and maintenance agreements created, renewed and billed? Recurring work is the easiest thing to lose in a switch.
- What happens to my payment processing? Ask which processor they use, the fees, and whether saved customer cards can move.
- How does the price change as we grow? Ask what happens when you add technicians, office staff or job volume, and what is an add-on.
- Show me the technician app on a phone, offline. Have it open a job, take photos, complete a checklist and capture a signature without signal.
- Does the accounting sync work with QuickBooks Desktop, QuickBooks Online or Xero, and how does it handle customers already in it?
- Who does the setup, and how long until we are live? Get a named owner and a date.
- If there is AI, what can it do without a person approving it, and can I try it on my own jobs before I sign?
- Contract and exit: term length, notice period, yearly increases, and how I get my data out if I leave.
What Breaks When You Leave ServiceTitan
ServiceTitan holds a lot of your operation, so leaving takes planning. Most of the pain comes from a few predictable places. Make each new vendor say in writing how they handle them. With Fieldproxy, its team moves your ServiceTitan export across and sets up your job types, forms, stages and pricing before you go live, within a day.
- Your contract. ServiceTitan's annual report says terms typically run 12 to 36 months, are noncancelable and auto-renew. Find your renewal date and notice period first, and plan the switch around it.
- Price book. A large price book with images, materials and good-better-best options is the hardest single thing to move. Ask the new vendor to import yours and show it back to you.
- Memberships and service agreements. Recurring visits and billing need rebuilding, with each customer's renewal date and remaining visits.
- Payments and financing. Saved cards usually don't move between processors, so customers may need to re-enter them. Financing offers need setting up again.
- Call tracking and marketing attribution. Tracking numbers and attribution reports tied to ServiceTitan stop working. Decide which numbers to port and what replaces them.
- Equipment and service history. Check equipment records and job history come across attached to the right customers and sites.
- Integrations and reports. Accounting sync, payroll exports and weekly reports need rebuilding. Export historical reports before your access ends.
Plan the data export before your term ends: customer records, at least two years of job history, technician details, the price book, memberships, and equipment records. ServiceTitan's API is the documented route for full data, and reports export for the rest. Having this ready before you start shortens the switch. See how a Fieldproxy implementation runs.
Decision Guide by Situation
Match the platform to the reason you are leaving, not to a feature list.
- Small crew, standard residential jobs, want a published price: Jobber, or Housecall Pro if marketing drives growth.
- Main frustration is per-technician pricing, standard workflows: Service Fusion's flat price with unlimited users.
- QuickBooks Desktop runs your books and you want packaged HVAC defaults: FieldEdge.
- Commercial MEP with construction projects and an ERP: BuildOps. Commercial inspections and deficiency quotes: ServiceTrade.
- You'd use a fraction of ServiceTitan, your process doesn't fit a template, or you need NTE approvals, margin per job, an offline app and Claude or ChatGPT access: Fieldproxy, set up to your process with unlimited users on one price per company.
- Large residential call-center operation that uses most of ServiceTitan's modules and has the staff to run it: stay on ServiceTitan.
The Total Cost Picture: Beyond the Subscription
Compare total operating cost, not just the subscription: software fees, onboarding, add-on modules, usage-billed AI, and the office time needed to run the platform, including dispatching, answering calls, invoicing and data entry. Simpler tools cut software cost but leave the same office work. AI-native platforms like Fieldproxy aim to cut that office work as well, with AI agents answering calls, building the schedule and drafting invoices while a person approves each change.
Frequently Asked Questions
Is Fieldproxy a good ServiceTitan alternative?
Yes, if you would use a fraction of ServiceTitan, your process doesn't fit a template, or you do commercial work with contracts, NTE approvals and multiple sites. Fieldproxy is set up to your own job types, forms and stages, includes unlimited users on one price per company, and its team moves your ServiceTitan data across. You're live within a day. It is not the best fit for a large residential call-center operation that uses most of ServiceTitan.
How long is a ServiceTitan contract?
ServiceTitan's FY2026 annual report says new subscriptions typically run 12 to 36 months, are noncancelable, carry a minimum fee for the term and renew automatically unless cancelled in advance. Some Pro product and legacy customers are month to month. Check your own order form for the renewal date and notice period.
How much does ServiceTitan cost?
ServiceTitan doesn't publish prices. Its pricing page lists three packages, Starter, Essentials and The Works, priced per technician on request. Its annual report says onboarding is invoiced separately and its AI Virtual Agents are billed by usage. Get a written quote that lists every module you need.
Which ServiceTitan alternatives publish their prices?
Jobber ($49 to $699 a month by team size), Housecall Pro ($79, $189 and $329 a month for 1, 5 and 8 users) and Service Fusion ($245, $382 and $627 a month, unlimited users) publish prices, all on monthly billing. FieldEdge, BuildOps and ServiceTrade are quote only. Fieldproxy is one price per company with unlimited users.
Which ServiceTitan alternative works with QuickBooks Desktop?
FieldEdge (every plan), Service Fusion (every plan), Housecall Pro (from Essentials, one-way), BuildOps and Fieldproxy all work with QuickBooks Desktop. Jobber syncs with QuickBooks Online only.
Can I tell Claude or ChatGPT to make a job in these tools?
ServiceTitan has no official connector; community servers and Zapier use its API. Jobber has an official connector, but its help center says it can't create or edit jobs or invoices. Fieldproxy's MCP server lets Claude, ChatGPT or Copilot create a job or move a schedule, with a confirm step.
Will I lose my data when switching from ServiceTitan?
Not if you plan it. Export customers, locations, equipment, memberships, the price book, open estimates and invoices, and the reports you rely on before your term ends. ServiceTitan's API is the documented route for full data. The new vendor should import and map it for you.
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