Custom Agent

AI Built Around Your Operation, Not the Other Way Around

Every multi-site operation runs differently. That's why we work directly with your operations team to design, build, and deploy a custom AI agent that fits your specific workflows, integrates with your systems, and solves your exact challenges.

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Agent builder · Meridian Facility ServicesDrafting agent

Describe the agent

Subcontractor invoice check

Configuration

5 parts · every action written to the audit log

Trigger

Invoice arrives

ap@ inbox or sub portal
PDF, image or EDI

Can read

Your records

Work orders + status
Job photos
POs + contract rates

Steps

Match each line

Line to completed WO
Photos on the job
Rate matches the PO

Approval gate

Hold if billed twice

Same WO, earlier invoice
Or no photo evidence
Held for a person

Notify

Finance approves

AP team queue
Sub told what's held

3 lines ($2,140) sent to finance for approval. 2 held ($3,860).

One billed twice, one with no photo evidence. Apex told exactly why. Ready to review with your build team.

Sample: INV-5528 · Apex Mechanical (subcontractor) · 5 lines · $6,000

Run once on a sample

PPM visit, Site 14 LakeviewWO-8812$680

Filter change, Riverside PlazaWO-8820$310

Compressor repair, Harbor PointWO-8791$3,420

Callout, Site 22 Elm StWO-8840$440

Lamp replacement, Site 9WO-8833$1,150

Why custom

Why Go Custom?

Off-the-shelf solutions force you to adapt. Custom agents adapt to you.

When Standard Agents Aren't Enough

Your workflows don't fit into predefined templates
You need integration with legacy systems or proprietary software
Industry-specific regulations require specialized handling
You want AI that speaks your industry's language

The Custom Agent Advantage

Built exactly for your processes - no compromises
Deep integration with all your existing systems
Trained on your data, terminology, and best practices
Evolves with your operation as needs change

How it works

Our Build Process

From discovery to deployment, we partner with you every step of the way

Discovery
We dive deep into your operations. Understanding your workflows, pain points, data sources, and what success looks like for your team.
Design
We architect your custom agent together. Defining capabilities, integrations, decision logic, and user interactions specific to your needs.
Build & Train
Our team builds your agent with continuous feedback loops. Trained on your data, tested with real scenarios, refined until perfect.
Deploy & Evolve
We deploy alongside your team, monitor performance, and continuously improve. Your agent gets smarter as your operation adds regions, contracts and sites.

See it built around how your team already works.

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Foundations

What We Can Build Together

Starting foundations we can customize and extend for your needs

Custom Voice Interfaces

Beyond standard voice-to-text. Industry-specific terminology, custom extraction rules, and integration with your specific forms and workflows.

Specialized Vision Models

Trained to recognize your specific equipment, defects, or environments. Custom classification and anomaly detection for your industry.

Complex Dispatch Logic

Multi-stage workflows, approval chains, escalation paths, and custom optimization criteria unique to your service delivery model.

Knowledge Base Agents

Built on your manuals, SOPs, and institutional knowledge. Answers questions the way your best expert would, with your context.

Process Automation

End-to-end automation of complex business processes. Multi-system orchestration, conditional logic, and human-in-the-loop when needed.

Compliance Agents

Built around your regulatory requirements. Automatic documentation, audit trails, and compliance checking specific to your industry.

In the field

Custom Agents in Action

Real examples of bespoke solutions we've built

Medical Equipment Service Agent

Built for a healthcare service company. Understands FDA regulations, tracks calibration requirements, auto-generates compliance documentation, and flags equipment nearing maintenance deadlines.

HealthcareCompliance

Multi-Contractor Coordination Agent

Created for a general contractor managing subcontractors. Handles scheduling across multiple trades, resolves conflicts, manages permits, and coordinates inspections automatically.

ConstructionCoordination

Industrial Inspection Agent

Trained on 50,000 images of pipe welds, corrosion patterns, and structural anomalies. Automatically grades inspections, flags critical issues, and generates reports in the client's exact format.

IndustrialVision AI

Technical Support Escalation Agent

Built for a software company's support team. Analyzes tickets, suggests solutions from past cases, auto-routes complex issues to specialists, and predicts resolution time.

Tech SupportKnowledge AI

See it built around how your team already works.

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Custom Agent Results

40+

Custom Agents Deployed

4-8wks

Typical Build Time

100%

Integration Success

Ongoing

Support & Evolution

The suite

Explore Our Standard Agents

Many custom builds start by extending these proven foundations

Ready to Build Something Unique?

Let's talk about your specific challenges. Our team will help you explore what's possible and design an AI agent that fits your operation perfectly.

Get Demo Contact Our Team

Also works from ChatGPT, Claude and Copilot in Teams

Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.

Part of the Fieldproxy platform

Every agent runs on the same AI Agents stack

Voice, vision, dispatch, and knowledge agents all share one runtime, one schema, and one customization surface, describe what you want in plain English.