Fieldproxy vs ServiceTitan
ServiceTitan vs Fieldproxy: which one fits your exact workflow
ServiceTitan vs Fieldproxy: Fieldproxy is AI-native field service software set up around your own job stages, forms and checklists, and it replaces ServiceTitan rather than running alongside it.
ServiceTitan is the stronger pick for a large residential shop with a call center, a back office to run it, and the budget for a 12 to 36 month contract. Fieldproxy fits mid-sized and commercial teams who would use a fraction of ServiceTitan's modules: it is set up around your own workflow, live within a day, one price per company with unlimited users, and it replaces ServiceTitan rather than sitting beside it. Weighing more than two options? See ServiceTitan alternatives compared.
Trusted by Enterprise field service teams
- Pricing model
- Per technician, quote only (Starter, Essentials, The Works)
- Contract
- Typically 12 to 36 months, noncancelable, auto-renews (10-K)
- Implementation
- 12 to 16 weeks plus 4 weeks of hypercare, per its enterprise implementation consultant
- Claude and ChatGPT
- No official connector; community servers and Zapier only
Want to see this on your own operation?
A walkthrough built around your trade and how your team works today, not a canned demo.
Within a day
to match your exact workflow, not months
Same day
changes when you ask
Unlimited
users, one price for the company
Confirm + Undo
on every AI change
Feature by feature
ServiceTitan vs Fieldproxy, feature by feature
ServiceTitan’s column is taken from its own website, help docs and pricing page, checked 13 November 2026. Where ServiceTitandoesn’t publish something, the cell says so rather than guess.
Key: included, on some plans, as an add-on or partly, not offered, not published. Sources are listed at the foot of the page.
See your own jobs running in Fieldproxy, not ServiceTitan’s template.
Get DemoFair to them
Who ServiceTitan is genuinely best for
And when staying on ServiceTitan beats switching to anything, including us.
ServiceTitan is best for
- Large residential HVAC, plumbing and electrical companies with a call center, marketing spend to attribute, and office staff who can own the system.
- Shops that sell from a deep flat-rate price book with memberships and financing, and want those tools from one vendor.
- Contractors on Sage Intacct, Viewpoint Vista or Spectrum who want an established certified accounting integration.
Stay on ServiceTitan if
- You use most of the modules you pay for, and the team has learned the system.
- You're inside a noncancelable term. The 10-K says contracts carry a minimum fee for the term, so plan the switch around the renewal date.
- Call booking, marketing attribution and memberships are where your revenue comes from, and they run well today.
From our sales calls
What buyers looking past ServiceTitan told us
Raised on Fieldproxy sales calls between 13 October and 12 November 2026, in their words where we quote. We checked each point against ServiceTitan’s own pages and say where it holds up and where it doesn’t.
“Overkill” for a mid-sized commercial company
A commercial HVAC company with 16 trucks called ServiceTitan and BuildOps “overkill… outrageously priced” for its size. ServiceTitan doesn't publish prices; it bills per technician per month, invoices onboarding separately and sells AI and other Pro products on top, per its own pricing page and 10-K.
Paying for modules they don't use
Mid-market users told us they use only a small part of ServiceTitan. That matches how it is sold: Advanced Reporting and Customizable Memberships sit in The Works, and Contact Center, Marketing, Pricebook and Field are separate Pro products.
“Customized to our workflow, not the other way around”
ServiceTitan supports custom fields, and its own commercial playbook handles not-to-exceed amounts as a custom field the technician can see, with work over it sent for approval by hand. Fieldproxy holds the NTE on the job and puts quotes over it on hold for the customer's approval.
Price, contract, rollout
ServiceTitan pricing, contract terms and implementation time
Only what ServiceTitan publishes itself. No third-party estimates.
ServiceTitan
Per technician per month, quote only. Three packages: Starter (dispatch, scheduling, call booking, invoicing, price book), Essentials (adds mobile estimates and payroll) and The Works (adds advanced reporting, commission tracking, customizable memberships and configurable payroll).
ServiceTitan's annual report says onboarding and training are invoiced separately, its Virtual Agents are billed by usage, and a new Max package bundles its most advanced and AI features.
We don't print third-party price estimates here. Our ServiceTitan pricing breakdown lists what each package includes and what is sold separately.
Fieldproxy is one price per company with unlimited users.
From ServiceTitan's FY2026 annual report: subscription terms typically run 12 to 36 months, are noncancelable, carry a minimum fee for the term, and renew automatically unless cancelled in advance. Some Pro product and legacy customers are month to month.
On ServiceTitan's own podcast, its enterprise implementation consultant describes a 12 to 16 week process followed by 4 weeks of hypercare. ServiceTitan doesn't publish a timeline for smaller accounts.
Fieldproxy
One price per company, unlimited users.
Live within a day. The Fieldproxy team sets it up with you and moves your data across.
How setup works, step by step: field service software implementation.
Get a quote for your companyMigration
Moving from ServiceTitan to Fieldproxy: what data moves, and how
What comes across
- Customers, locations and contacts
- Equipment and service history per location
- Memberships and service agreements, with renewal dates and visits remaining
- Your price book, including materials and options
- Open estimates, unpaid invoices and job history
How it moves
- 1Pull reports and exports from ServiceTitan before your term ends. ServiceTitan's API is the documented route for full data; an admin grants access per application.
- 2Export historical reports your managers rely on; they won't come with you.
- 3The Fieldproxy team imports the data, rebuilds your price book and memberships, and sets up your job types, forms and stages. You're live within a day. See how a Fieldproxy implementation runs.
- 4Decide which tracking numbers to port and what replaces call booking. Fieldproxy's AI agents answer calls, SMS and email.
Honest take
Where Fieldproxy is a worse fit
Pick the tool that fits the work. Here is where that isn't us.
Fieldproxy is the worse pick when
- You run a large residential call center and live on marketing attribution, financing and membership selling. ServiceTitan is built for that.
- You need a long list of certified marketplace apps more than a system shaped around your process.
- Your team uses most of ServiceTitan today. Switching would cost you more than it saves.
Fieldproxy fits better than ServiceTitan when
Best for processes that don’t fit a template, set up for you.
- You are a mid-sized or commercial team that would use a fraction of ServiceTitan, and per-technician pricing on a 12 to 36 month noncancelable term (its 10-K) is hard to justify.
- Your work is commercial, industrial or mixed, and residential templates keep getting in the way.
- You want to be live within a day, not after the 12 to 16 week enterprise rollout ServiceTitan's own implementation consultant describes.
FAQ
Frequently asked questions
About ServiceTitan vs Fieldproxy.
Is ServiceTitan overkill for a 15 to 20 truck commercial company?
Can I get out of a ServiceTitan contract early?
Can I tell Claude or ChatGPT to make a job in ServiceTitan?
Does ServiceTitan track not-to-exceed amounts?
How long does it take to go from ServiceTitan to Fieldproxy?
Sources for the ServiceTitan facts on this page, checked 13 November 2026
- ServiceTitan pricing (packages, per-technician model)
- ServiceTitan FY2026 annual report (10-K): contract terms, onboarding, Virtual Agents, Atlas
- ServiceTitan podcast: enterprise implementation timeline
- ServiceTitan commercial playbook: custom fields and NTE
- ServiceTitan commercial playbook: work orders
- ServiceTitan vs BuildOps (ServiceTitan's page): accounting integrations
- ServiceTitan Help: API developer portal
- Community ServiceTitan MCP server (GitHub)
Something out of date? Vendors change plans often. Tell us at hello@fieldproxy.ai and we’ll correct it.
Ready to see Fieldproxy in action?
Book a 30-minute demo. We'll show you what Fieldproxy looks like tailored to your operation, no generic product tour.
Related guides
How teams switching from ServiceTitan approach the transition, plus deeper dives on AI-native field service.
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