AI That Answers Calls and Makes Them For You
Never miss a customer call. Proactively confirm appointments. Follow up on leads. Our AI Calling Agent handles both inbound and outbound calls 24/7 - booking jobs, dispatching techs, and keeping customers informed.
Always Available
Calls Answered
Response Time
Cost Reduction
Two Powerful Modes, One AI Agent
Handle incoming customer calls and proactively reach out - all automated
Inbound Calls
Answer every customer call
Answer calls instantly, 24/7/365
Book appointments directly into your calendar
Qualify emergency vs. routine calls
Dispatch technicians for urgent issues
Provide quotes and service information
"Hi, this is Sarah from ABC Plumbing. How can I help you today? ... I understand, a leak under your kitchen sink sounds urgent. Let me check our next available appointment..."
Outbound Calls
Proactive customer outreach
Confirm appointments 24 hours ahead
Notify customers of technician arrival
Follow up on quotes and estimates
Collect post-service feedback
Schedule maintenance reminders
"Hi Mr. Johnson, this is a courtesy call from ABC Plumbing. I'm confirming your appointment for tomorrow between 9-11 AM. Will someone be available to let our technician in?"
What the Calling Agent Handles
From emergency dispatch to routine confirmations - every call type covered
Emergency Dispatch
Identify urgent calls, assess severity, and dispatch the nearest available technician immediately.
Appointment Booking
Check real-time availability, book appointments, and send instant confirmations to customers.
Appointment Reminders
Proactively call customers to confirm upcoming appointments and reduce no-shows by 80%.
Tech ETA Updates
Call customers when technician is en route with accurate arrival times and any delays.
Quote Follow-ups
Follow up on pending quotes, answer questions, and convert more estimates into booked jobs.
Satisfaction Surveys
Collect post-service feedback, identify issues early, and boost your review ratings.
Maintenance Reminders
Call customers when equipment is due for service, driving recurring revenue automatically.
Warranty Claims
Handle warranty inquiries, verify coverage, and schedule warranty service appointments.
Multi-Language Support
Serve customers in their preferred language - English, Spanish, French, and more.
How It Works
Seamless integration with your existing phone system and workflows
Call Connects
Customer calls your business number or AI initiates an outbound call from your queue.
AI Understands
Natural conversation to understand the need - service request, question, or confirmation.
Action Taken
Books appointment, dispatches tech, updates records, or escalates to human if needed.
Follow-up Sent
Customer receives confirmation via text/email. Call transcript saved for your team.
Real Conversations
See how natural and helpful the AI Calling Agent sounds
"Good afternoon, thanks for calling Premier HVAC. This is your AI assistant. How can I help you today?"
"Hi, my AC just stopped working and it's 95 degrees. I need someone out here today if possible!"
"I completely understand - that sounds uncomfortable. Let me check our emergency availability... Great news, I have a technician who can be there between 2-4 PM today. Can I get your address to confirm?"
Result: Emergency job booked, tech dispatched, customer received text confirmation
"Hi, this is a courtesy call from Premier HVAC. I'm calling to confirm your maintenance appointment scheduled for tomorrow, Thursday, between 9 and 11 AM. Will that still work for you?"
"Oh shoot, I forgot about that. Actually tomorrow doesn't work anymore - can we reschedule to Friday?"
"No problem at all! Let me check Friday... I have 8-10 AM or 1-3 PM available. Which works better for you?"
Result: Appointment rescheduled, calendar updated, no-show prevented
Seamless Integration
The Calling Agent connects with your existing systems and works alongside your team - not replacing them, but handling the routine so they can focus on complex issues.
Phone System Integration
Works with your existing business phone number
Calendar Sync
Real-time availability from your scheduling system
CRM Updates
Every call logged with full transcript and actions taken
Human Escalation
Seamlessly transfer to your team when needed
After Every Call You Get:
Works With Other AI Agents
The Calling Agent integrates with our full AI suite
What happens when it gets it wrong
The honest question about letting AI talk to your customers on the phone. These are the actual mechanisms, with their real defaults, not reassurance.
No write commits silently
The agent has to read the change back before committing it. For anything high-stakes, a cancellation or a payment, a spoken "yes" is not enough: the caller has to press the confirmation key after the change is staged. Every attempt, whether it committed or was refused, is written to that call's audit, so you can prove nothing went through unconfirmed.
It hands over warm, not cold
When a call escalates, the agent speaks a one-line brief to whoever picks up, who is calling and why, before bridging the customer in. Your person starts the conversation already knowing what it is about.
Voicemail costs a fraction of a call
On outbound, answering-machine detection leaves your message after the beep and ends the call without ever starting a conversation. And when it genuinely cannot tell, it assumes a human, because hanging up on a real customer is far worse than a few seconds spent talking to a machine.
Card numbers never reach the database
Card numbers and social security numbers are masked in the transcript before it is stored, so the raw digits are never written down. Recording is off until you turn it on, you choose whether to announce it or require the caller to opt in, and declining keeps the call going un-recorded. Audio is never handed out by URL: it plays only through an authenticated, tenant-scoped route.
A stuck call cannot drain your budget
Every call has a hard maximum length, so a looping or abandoned call hangs up instead of running. On top of that you can set a monthly ceiling: cross it and the phone channel suspends itself and notifies your managers, rather than quietly spending the rest of your AI budget. Resuming is a deliberate action, not something that happens because someone nudged the limit up.
AI and humans, same job
The agent takes the calls nobody got to: the after-hours enquiry, the fifth reschedule, the no-show chase. Your people take the ones that need a person. Neither is doing the other's work.
Pair this agent with
Most teams adopt one agent first, then layer in two or three more in the same week.
Works in every trade
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Try it yourself, free
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