In-house techs, subcontractors, work requests, PMs, and tenant portals — every building, every trade, every ticket.
Tech dispatched
Dev R · HVAC cert · on floor 12 · ETA 8 min
Asset pulled
VAV box · last serviced 9 months ago
Tenant notified
Portal + SMS · ETA visible
Time saved
Built-in
Every trade, every building, every tenant ticket — one system.
Buildings, floors, suites, tenants, and assets in a clean hierarchy — one clean view per site.
Tenants submit tickets, see status, approve access — scoped by site and lease.
HVAC, elevator, fire, plumbing PMs scheduled per asset — with vendor management.
Route tickets to in-house techs or subs based on trade, load, and SLA — with subs managed in the same system.
Per-trade and per-building SLAs, with auto-escalation, warning clocks, and breach reports.
Allocate work-order costs to cost centers and tenants with itemized backup reports.
Track insurance, licenses, and compliance docs per subcontractor — block work when expired.
Every piece of equipment tracked by site and room, with spares inventory and reorder alerts.
Tickets, SLAs, PM completion, and spend rolled up across the portfolio — live, no spreadsheets.
Works for every trade
Commercial real estate
Tenant tickets, PMs, and landlord reporting across buildings.
Higher ed & hospitals
Large in-house teams plus subs, with asset-level history per building.
Retail chains
1000s of sites, rolled up into one portfolio with consistent SLAs.
Platform
Tickets, portals, assets, PMs, reporting — ready day one.
Create, assign, track, and close every job — priority-aware and SLA-safe.
Track equipment, service history, warranties, and maintenance schedules.
24/7 self-service for bookings, invoices, and service history.
Maintenance contracts, seasonal reminders, and auto-scheduling.
Revenue, utilization, SLAs, and leaderboards — live, no spreadsheets.
Recurring billing, payment tracking, and QuickBooks/Xero sync.
Integrations
QuickBooks
Invoice + chargeback sync
Stripe
Vendor + tenant billing
Google Calendar
2-way tech calendars
Gmail
Tenant + landlord email
Tenant messaging
Zapier
Anything else