Guide for mold remediation companies · checked 11 November 2026
Mold remediation software for protocols, containment and clearance
A mold job is not finished when the crew pulls the drywall. In New York, Texas and Florida someone else writes the plan, someone else signs clearance, and the state wants paper at set points: a TDLR notice 5 days before start, a work plan to the client a day before, a Certificate of Mold Damage Remediation within 10 days of the stop date. This guide covers how the work runs, the rules by state, the containment tiers, and what to look for in software.
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Short answer
Mold remediation companies mostly run on restoration software: DASH (Cotality) or Albi for jobs and claims, Encircle for photos, moisture maps and carrier-ready reports, and Xactimate for insurance estimates, with Jobber or similar on smaller cash jobs. The deciding features are a link to the independent assessor's protocol, state notification deadlines (Texas TDLR, NYC DEP), daily containment and crew logs, clearance documents, and the insurance mold sublimit. Fieldproxy is one option. Best for processes that don't fit a template, set up for you: it is built around your protocols, states, crews and carriers.
> 10 sq ft
Mold work over 10 square feet is a licensed Mold Project in New York State, and a remediator cannot also do the assessment on the same project
25 sq ft
Contiguous mold area at which a Texas remediator must notify TDLR and use the protocol's containment
source: 16 Tex. Admin. Code s. 78.110, Notification of mold remediation activities (Cornell LII)
5 days
Texas notice lead time: no less than five calendar days before the start date, except in emergencies
source: 16 Tex. Admin. Code s. 78.110, Notification of mold remediation activities (Cornell LII)
10 days
Texas deadline after the stop date to give the owner before and after photos and the Certificate of Mold Damage Remediation
How a job runs
One mold remediation job, from first call to paid
The order the work really happens in, and what has to be written down at each step so nothing is argued about later.
- 1
Take the call and size the problem
Calls start as a smell, a stain behind a fridge, a failed home inspection, a tenant complaint or a water loss that was not dried in time. The office needs the address type, who pays (owner, landlord, insurer), the estimated affected area and the state. That decides everything after: in New York over 10 square feet is a licensed project; in Texas 25 contiguous square feet triggers a state notice; Louisiana requires a mold remediation license when the job value exceeds $7,500.
- 2
Get the independent assessment
In regulated states the remediator does not write its own scope. New York's Labor Law s. 936 bars one licensee from doing both assessment and remediation on the same project, and the Department of Labor says a remediator should not even give a cost estimate without a prior independent assessment. Florida bars a remediator from assessing a structure it remediated in the last 12 months, and the reverse. Texas lets one person hold both licenses but not use both on the same project.
- 3
Read the protocol and write the work plan
The Texas assessor's protocol lists the rooms, the quantities of material to remove or clean, the PPE, the containment type, the method per area and the clearance criteria. The remediator then writes a project-specific work plan that meets the protocol and gives it to the client at least one calendar day before prep starts. New York works the same way: the assessor's mold remediation plan, then the contractor's work plan to the client before abatement.
- 4
File the notices
In Texas the remediator notifies TDLR no less than five calendar days before the start date and keeps the confirmation; a change to an earlier start needs a new 5-day notice, and in a water-damage emergency notice goes in as soon as practicable. In New York City buildings with 10 or more units, the remediation license holder files the DEP Mold Remediation Work Plan and Notification Form.
- 5
Build containment
EPA's guidance uses limited containment, a single layer of 6-mil fire-retardant polyethylene with a slit entry and flap, for roughly 10 to 100 square feet, and full containment with double layers for more than 100 square feet or heavy growth. Under negative pressure the sheeting should billow inward; if it flutters outward, containment is lost and work stops. Texas also requires yellow 8 by 10 inch signs reading "NOTICE: Mold remediation project in progress" at every accessible entrance.
- 6
Remove, clean and log each day
Crews remove porous materials named in the plan, HEPA vacuum and clean the rest, and keep the source of moisture on the list until it is fixed. Texas wants the work plan, the protocols and a list of every worker's name and license or registration number kept on site for the duration. Each worker in a tight-fitting respirator needs a fit test before first use and at least annually under 29 CFR 1910.134.
- 7
Pass clearance
The assessor, not the remediator, decides it is done. In Texas the consultant does a visual, procedural and analytical evaluation, checks that the underlying cause was fixed, and issues a written passed clearance report. EPA's test is no visible mold, no mold-damaged materials, no moldy odors, and spore types and levels similar to outdoors if sampled. IICRC S520 frames the goal as returning the space to Condition 1, normal fungal ecology.
- 8
Close out the paper
Within ten calendar days of the stop date, a Texas remediator gives the owner before and after photos and the Certificate of Mold Damage Remediation, which carries the assessor's statement and whether the cause was fixed. In New York City the assessor files the DEP Post-Remediation Assessment Form and Mold Post-Remediation Certification; DEP penalties for missing filings run from $800 to $10,000.
- 9
Bill the claim or the owner
Insurance jobs bill line by line, usually in Xactimate, against the carrier's mold coverage. ISO's 2002 homeowners mold endorsements introduced a basic $10,000 annual aggregate limit option for fungi, wet or dry rot and bacteria, including tear-out to reach the mold, so the remediator needs to know the policy's sublimit before the rebuild is priced.
What to record
The fields every mold remediation job should capture
The project, before anyone builds containment
- Property type and units (NYC Local Law 61 applies at 10 or more dwelling units or 25,000 sq ft non-residential), state, payer, claim number and carrier
- Estimated affected area per room, contiguous or not, and the threshold it crosses (NY over 10 sq ft, FL over 10 sq ft, TX 25 contiguous sq ft)
- Assessor company and license number, protocol or remediation plan date, and a check that the assessor is not your own company on this project
- TDLR notification number with start and stop dates, or DEP work plan notification; Texas Consumer Mold Information Sheet given
Each day on site
- Containment type per area (none, limited single 6-mil, full double layer), negative air machine, inward billow check, photos
- Crew names with license or registration numbers on site, respirator type and fit test date, PPE issued
- Materials removed per room against protocol quantities (sq ft drywall, linear ft baseboard, insulation), HEPA vacuuming done, waste bagged
- Moisture source status and readings, notice signs posted at every entrance (Texas)
Clearance and close-out
- Assessor's post-remediation visit date, visual result, samples taken and lab, passed or failed clearance report
- Underlying cause fixed yes or no, and by whom (plumber, roofer, HVAC)
- Before and after photos and Texas CMDR sent within 10 calendar days of the stop date
- NYC DEP post-remediation form filed by the assessor; invoice or Xactimate estimate with the policy's mold sublimit
Rules and standards
The rules that shape the work, with their sources
| Rule | What it means on the job |
|---|---|
| New York: a Mold Project is over 10 square feet (Labor Law Article 32) | Mold remediation, assessment or abatement of areas greater than ten square feet is a Mold Project and needs licensed contractors. Routine cleaning and construction or repair done for other purposes are excluded. All licensees renew with a four-hour Department-approved refresher course. source: New York State Department of Labor, Mold program frequently asked questions (Labor Law Article 32) |
| New York: assessor and remediator are different licensees (s. 936 and s. 946) | No licensee may perform both mold assessment and mold remediation on the same project. Before site preparation, the remediator obtains the assessor's mold remediation plan, writes a work plan that fulfills it, and gives the work plan to the client. The Department says cost estimates should not be given without a prior assessment. source: New York State Department of Labor, Mold program frequently asked questions (Labor Law Article 32) |
| New York City: Local Law 61 of 2018 filings with DEP | For buildings with 10 or more dwelling units or on a zoning lot with 25,000 sq ft or more of non-residential floor area, the remediation license holder files the Mold Remediation Work Plan Notification Form and work plan, and the assessment license holder files the Post-Remediation Assessment Form and Mold Post-Remediation Certification, online. Penalties run from $800 to $10,000. source: NYC Department of Environmental Protection, Mold abatement (Local Law 61 of 2018 forms and penalties) |
| Texas: notify TDLR 5 days ahead at 25 contiguous square feet (16 TAC 78.110) | A remediation contractor or company notifies the department when mold affects 25 contiguous square feet or more, no less than five calendar days before the start date, and keeps the confirmation. Work may not begin or finish on a date other than the notice; stop dates that move more than one workday need an amendment. In an emergency, notice goes in as soon as practicable. source: 16 Tex. Admin. Code s. 78.110, Notification of mold remediation activities (Cornell LII) |
| Texas: protocol, work plan, records and signs (16 TAC 78.120) | The remediator's work plan meets the assessor's protocol and reaches the client at least one calendar day before prep. On site: the work plan, the protocols and every worker's name and license or registration number. Containment from the protocol is required at 25 contiguous square feet. Signs at least 8 by 10 inches, black on yellow, legible from 10 feet, read "NOTICE: Mold remediation project in progress". source: 16 Tex. Admin. Code s. 78.120, Minimum work practices and procedures for mold remediation (Cornell LII) |
| Texas: clearance by the assessor (16 TAC 78.140) | A licensed assessment consultant does a visual, procedural and analytical evaluation of each remediated area, checks that the work area is free of visible mold and wood rot, and, as far as feasible, that the underlying cause was fixed. A successful project gets a written passed clearance report listing observations, sample locations and data. source: 16 Tex. Admin. Code s. 78.140, Post-remediation assessment and clearance (Cornell LII) |
| Texas: photos and the CMDR within 10 days (16 TAC 78.150) | Not later than ten calendar days after the stop date, the remediator gives the owner before and after photos and the Certificate of Mold Damage Remediation (TDI form MDR-1). TDLR adds that one licensee may hold both licenses but cannot do assessment and remediation on the same project. source: 16 Tex. Admin. Code s. 78.150, Photographs; Certificate of Mold Damage Remediation (Cornell LII) |
| Florida: licensed over 10 square feet, 12-month conflict rule (ss. 468.8411, 468.8419) | Mold assessment and remediation are defined as work on mold of greater than 10 square feet. A remediator may not assess a structure it remediated within the last 12 months, and an assessor may not remediate one it assessed in that window, except Division I certified contractors, who may be required to disclose the right to competitive bids. source: Florida Statutes s. 468.8419 (2024), Prohibitions; penalties (assessor and remediator conflict rule) |
| Louisiana: license over $7,500 (LSLBC) | The Louisiana State Licensing Board for Contractors requires a mold remediation license when the value of the work exceeds $7,500, with twenty-four hours of board-approved training in mold remediation and assessment. source: Louisiana State Licensing Board for Contractors, Mold remediation classification |
| EPA containment tiers (EPA 402-K-01-001) | Limited containment, one layer of 6-mil fire-retardant polyethylene with a slit entry and outside flap, is generally used for 10 to 100 square feet. Full containment, double layers and a decontamination chamber, is recommended over 100 square feet or when heavy exposure is likely. EPA says size is a starting point and professional judgment decides. source: US EPA Mold Course, Chapter 6: containment and personal protective equipment (archived 19 Jan 2025 snapshot) |
| IICRC S520, 4th edition (2024) | The ANSI standard for professional mold remediation, published June 2024, with sections on structural, HVAC and contents remediation, post-remediation verification and the indoor environmental professional. It defines Condition 1 (normal fungal ecology), Condition 2 (settled spores) and Condition 3 (actual growth, active or dormant, visible or hidden). source: IICRC, ANSI/IICRC S520 Standard for Professional Mold Remediation (4th edition, 2024) |
| S520 Conditions 1, 2 and 3 | Condition 1 is normal fungal ecology for a similar indoor environment. Condition 2 is settled spores dispersed from a Condition 3 area, possibly with traces of growth. Condition 3 is actual growth and its spores, active or dormant, visible or hidden. The scope and clearance are written in these terms. source: Healthy Building Science, The 3 C's of indoor environmental assessments (S520 Condition 1, 2 and 3 definitions) |
| EPA: when remediation is finished | The water or moisture problem must be completely fixed; visible mold, mold-damaged materials and moldy odors should not be present; if sampled, the kinds and concentrations of mold should be similar to outside; and a revisit shortly after should show no new water damage or growth. EPA's prevention guidance is to dry wet materials within 24 to 48 hours. source: US EPA, Mold Remediation in Schools and Commercial Buildings, Chapter 3: investigating, evaluating and remediating |
| Texas: both licenses, never both roles, and the consumer sheet | A person or company may hold both a mold assessment and a mold remediation license but may not do both on the same project, except school district employees working for that district. The remediator gives the Consumer Mold Information Sheet to the client, and to the owner if different, before any mold-related activity starts. source: Texas Department of Licensing and Regulation, Mold Assessors and Remediators frequently asked questions |
| OSHA respiratory protection (29 CFR 1910.134) | Respirator use on mold jobs falls under 1910.134. Tight-fitting respirators need a written program, a medical evaluation, a fit test before first use, when the facepiece changes, and at least annually, plus annual training. source: 29 CFR 1910.134, Respiratory protection (Cornell LII) |
| IICRC AMRT certification | The Applied Microbial Remediation Technician certification covers mold and sewage remediation while protecting workers and occupants. The Water Restoration Technician (WRT) certification is a prerequisite. source: IICRC, Applied Microbial Remediation Technician (AMRT) certification |
Rules vary by state, council and contract. Checked 11 November 2026; confirm against the source for your area before relying on it.
Numbers
The thresholds and deadlines that decide a mold job's paperwork
Square footage and dates matter more than price in this trade: they decide who may do the work, whether the state is told, what containment goes up and when the close-out is due.
| Rule | Figure | Where |
|---|---|---|
| New York licensed Mold Project | Over 10 sq ft | NY DOL, Labor Law Art. 32 |
| Florida licensed assessment or remediation | Over 10 sq ft | Fla. Stat. 468.8411 |
| Texas TDLR notice and protocol containment | 25 contiguous sq ft or more | 16 TAC 78.110, 78.120 |
| Texas notice lead time | 5 calendar days before start | 16 TAC 78.110 |
| Texas work plan to client | At least 1 calendar day before prep | 16 TAC 78.120 |
| Texas photos and CMDR to owner | Within 10 calendar days of stop date | 16 TAC 78.150 |
| Texas notice sign | 8 x 10 in, black on yellow, legible at 10 ft | 16 TAC 78.120 |
| Florida assessor and remediator conflict window | 12 months | Fla. Stat. 468.8419 |
| Louisiana mold remediation license | Job value over $7,500; 24 hours training | LSLBC |
| NYC DEP penalties (Local Law 61) | $800 to $10,000 | NYC DEP |
| EPA limited containment | 10 to 100 sq ft, single 6-mil FR poly | EPA mold course |
| Respirator fit test | Before first use and at least annually | 29 CFR 1910.134 |
| ISO basic homeowners mold limit option (2002) | $10,000 annual aggregate | Insurance Journal |
source: New York State Department of Labor, Mold program frequently asked questions (Labor Law Article 32)source: Florida Statutes s. 468.8411 (2024), Definitions: mold assessment and mold remediationsource: 16 Tex. Admin. Code s. 78.110, Notification of mold remediation activities (Cornell LII)source: 16 Tex. Admin. Code s. 78.120, Minimum work practices and procedures for mold remediation (Cornell LII)source: 16 Tex. Admin. Code s. 78.150, Photographs; Certificate of Mold Damage Remediation (Cornell LII)source: Florida Statutes s. 468.8419 (2024), Prohibitions; penalties (assessor and remediator conflict rule)source: Louisiana State Licensing Board for Contractors, Mold remediation classificationsource: NYC Department of Environmental Protection, Mold abatement (Local Law 61 of 2018 forms and penalties)source: US EPA Mold Course, Chapter 6: containment and personal protective equipment (archived 19 Jan 2025 snapshot)source: 29 CFR 1910.134, Respiratory protection (Cornell LII)source: Insurance Journal, 24 Dec 2002: NAII says 35 states have adopted ISO mold limitations
Where it breaks
Where spreadsheets and generic software fall over
A Texas crew moves the start up two days to fit a cancellation. The TDLR notice still shows the old date, and the rules say work may not begin on a date other than the notice.
Start and stop dates live on the job with the notification number; changing the start date earlier blocks dispatch until a new notice is logged at least 5 days ahead, or the job is marked an emergency.
A salesperson in New York emails a remediation price off phone photos to win the job before any assessor has been on site.
New York and Florida jobs cannot produce a quote until an assessor's plan from a different company is attached and its rooms and quantities are on the job.
The job closed on the 3rd. Nobody owned the CMDR, the assessor's clearance came back on the 9th, and the owner's buyer is asking for the certificate on the 15th.
The stop date starts a 10-day clock; the job shows clearance pending, photos packaged and CMDR sent, and the overdue step goes to a named person.
A new hire works three days in a half-face respirator with no fit test on file, and the only record is a box of cartridges on the van.
Each worker's fit test date, respirator model and medical clearance sit on the crew record; a worker without a current fit test cannot be added to a containment job.
The crew tears out 400 sq ft of drywall when the protocol listed 160, and the carrier refuses the difference.
Daily logs record removed quantities per room against the protocol line; going over needs an assessor change note and an adjuster approval before the next day's work.
The remediation is cleared but the leak behind the shower was never fixed, and the growth is back in four months.
Clearance cannot be requested until the moisture source line shows fixed, by whom, with a photo, which is also what the Texas clearance report and CMDR ask about.
Checklist
The mold remediation operations checklist
Print it, or hand it to whoever runs the office side.
- Affected area, state and property type recorded at intake, with the licensing threshold it crosses
- Independent assessor's protocol or plan attached before quoting (NY, FL, TX)
- Conflict check: your company did not assess this project (NY, TX) or this structure in 12 months (FL)
- Work plan written to the protocol and sent at least 1 day before prep (TX) or before work (NY)
- TDLR notice 5 days ahead at 25 contiguous sq ft; NYC DEP work plan notification for Local Law 61 buildings
- Containment by area and judgment: limited 6-mil single layer, full double layer over 100 sq ft
- Negative pressure checked: sheeting billows inward, photos in the daily log
- Notice signs at every entrance (TX), work plan and crew license list on site
- Respirator program: medical evaluation, fit test before first use and yearly
- Removed quantities logged per room against the protocol
- Moisture source fixed and recorded before clearance is requested
- Assessor's passed clearance report on file
- Texas photos and CMDR to the owner within 10 calendar days of the stop date
- Claim, carrier and mold sublimit known before the rebuild is priced
Software options
What software mold remediation companies actually use
Judge each one on whether it fits the way your jobs run, not on the feature list. Bring a real job to every demo.
DASH (Cotality)
Mid-size and large restoration companies running water, fire and mold jobs on insurance work
Job management built for restoration, alongside Cotality's Mitigate and Engage products. Ask how it holds an outside assessor's protocol, state notice dates and a CMDR deadline.
Albi
Restoration companies that want CRM, jobs, drying logs and payments in one place
Restoration management with field documentation, floor plan capture, Drylog and automations. Check how mold containment and clearance steps are modeled.
Encircle
Field teams that need photos, moisture maps and carrier-ready reports
Field documentation, 2D floor plans, drying logs and moisture maps, scoping and estimating, and automatically generated reports. Strong on documentation; usually paired with a job management system.
Xactimate (Verisk)
Any remediator billing insurance carriers
The estimating platform most property carriers work in. It prices the claim; it does not schedule crews or track protocols and clearance.
Jobber
Small residential mold and odor companies on cash jobs
Good for quotes, scheduling and invoices. Assessor protocols, state notices, daily containment logs and CMDR deadlines would be custom fields or notes.
Published prices, compared:source: Cotality, DASH job management software for restorationsource: Albi, Restoration management softwaresource: Encircle, Field documentation, reports, floor plans and drying logs for restorationsource: Verisk, Xactimate property claims estimating
Questions to ask any vendor
- Can a job hold the independent assessor's protocol, with its rooms, quantities, containment and clearance criteria, and block a quote until it is attached?
- Does it stop me from assessing and remediating the same project, and track Florida's 12-month window by structure?
- Can it track the TDLR notice with start and stop dates, and warn when a schedule change breaks the 5-day rule?
- Can the crew log containment, negative pressure, removed quantities and photos per room each day, offline in a basement?
- Does it hold respirator fit test dates per worker and keep untested workers off containment jobs?
- Can it run the 10-day close-out clock: clearance report, before and after photos, CMDR, and the carrier's mold sublimit?
Bring one real mold remediation job. We show it running in Fieldproxy.
Get DemoHow Fieldproxy is set up for this
Mold remediation on Fieldproxy: built around how you already work
A Fieldproxy setup for a mold remediation company is built around the project as the regulators and carriers see it: the assessor's protocol, the area thresholds, the notice dates, each day inside containment, and the clearance and certificate at the end. The state rules (New York and Florida conflict rules, Texas notices, signs and 10-day CMDR, NYC DEP filings) are built into the statuses and blocks, so a job cannot move ahead of its paper.
Module 1
Intake and loss record
The area, state and payer decide every rule that follows.
- Records: Customer (owner, landlord, property manager) > Property > Project > Area (room, material, sq ft, contiguous yes or no)
- Fields: state, property type, dwelling units, non-residential floor area, cause (leak, flood, condensation), payer, carrier, claim number, adjuster
- Auto-flag the threshold crossed: NY over 10 sq ft, FL over 10 sq ft, TX 25 contiguous sq ft, NYC Local Law 61 building, LA value over $7,500
- Status: New, Awaiting assessment, Protocol received, Work plan sent, Notified, In containment, Awaiting clearance, Cleared, Closed out, Billed
Module 2
Assessor and protocol register
In regulated states the scope comes from someone else, and the conflict rules are absolute.
- Assessor company, consultant name and license number, protocol or plan date, PDF attached
- Protocol lines per area: material, quantity to remove or clean, PPE, containment type, method, clearance criteria
- Blocks: no quote until a protocol from a different company is attached (NY, FL, TX); Florida checks for any assessment by your company on the same structure in the last 12 months
Module 3
Estimate and work plan
The quote and the work plan should be built from protocol lines, not a walk-through guess.
- Estimate lines pulled from protocol quantities (sq ft drywall, linear ft baseboard, insulation, HEPA cleaning), with line codes your carrier work uses
- Work plan PDF from your own template: areas, containment drawing, negative air setup, waste handling, crew, schedule
- Rule: Texas work plan sent at least 1 calendar day before prep, with sent date and recipient logged
Module 4
Notices and deadlines
Texas will not let work start or finish off the notified dates, and NYC fines missing filings.
- TDLR notification number, start date, stop date, amendment history, emergency flag; Consumer Mold Information Sheet given date
- NYC DEP work plan notification filed (remediator) and post-remediation form filed (assessor) with dates
- Blocks: dispatch to an earlier start is stopped until a new 5-day notice is recorded; a stop date that moves more than one workday asks for the amendment
Module 5
Containment and daily field log
The daily log is the defense when a carrier, assessor or tenant questions the work.
- Per area per day: containment type (limited single 6-mil, full double layer), negative air machine ID, inward billow check, photo
- Removed quantity against the protocol line; going over needs an assessor change note and adjuster approval
- Texas signs posted at every entrance, work plan and crew license list on site, waste bags out
- Works offline in basements and crawl spaces; photos time-stamped and GPS-tagged
Module 6
Crew, licenses and respirator program
Every person inside containment needs a license or registration and a current fit test.
- Per worker: Texas registration or license number, NY license and 4-hour refresher date, IICRC AMRT and WRT, respirator model, fit test date, medical evaluation date
- Block: a worker without a current fit test or required license cannot be assigned to an area in containment
- Expiry alerts e.g. 30 days ahead
Module 7
Equipment
Air scrubbers and negative air machines sit on jobs for days and are easy to lose track of.
- Asset per unit: type (air scrubber, negative air machine, HEPA vacuum, dehumidifier), serial, HEPA filter change date
- Placed on job and area, days on site for billing, returned and cleaned before the next job
Module 8
Clearance and close-out documents
The job is not done until the assessor signs, and Texas gives you 10 days after that stop date.
- Clearance request only after the moisture source line shows fixed, by whom, with a photo
- Assessor's passed or failed clearance report attached; failed clearance reopens the areas named
- Texas close-out pack: before and after photos and CMDR, due 10 calendar days from the stop date, with sent date
Module 9
Claims, billing and the customer portal
Most mold jobs ride on a claim with a sublimit, and owners, managers and buyers all want the certificate.
- Claim fields: policy mold sublimit (e.g. $10,000), amount used, supplements requested and approved
- Invoice from approved lines, QuickBooks or Xero sync
- Portal per owner or property manager: protocol, work plan, daily photos, clearance report, CMDR and invoices
The AI agents, set up for mold remediation companies
| Agent | When | What it does | What you get |
|---|---|---|---|
| Document intelligence agent | The assessor's protocol or mold remediation plan PDF arrives by email | Reads each area, material, quantity, PPE level, containment type and clearance criteria | Protocol lines on the project and a draft estimate and work plan built from them |
| Watcher agent | A Texas start date moves earlier, a stop date passes without clearance, a crew member's fit test lapses, or the assessor on a NY job is your own company | Checks the job against the state rules and deadlines on file | A blocked dispatch or close with the reason, and an alert to the project manager |
| Voice agent | The lead tech talks through the day leaving containment: 'bathroom, 48 square feet of drywall out, insulation bagged, scrubber two running, sheeting pulling in' | Splits the note into removed quantities per area, equipment and the negative pressure check | The daily containment log filled, ready for photos |
| Autopilot | Clearance has not been booked e.g. 2 days after the stop date, or a supplement sits unanswered e.g. 5 days | Drafts the request to the assessor with the areas ready, or to the adjuster with the photos and protocol lines | A draft email a person approves before it sends |
| Scheduler agent | Every Monday at 7 am | Lists projects awaiting assessment, TDLR notices due, jobs in containment, clearances pending, CMDRs due within the 10-day window and fit tests expiring | A weekly briefing emailed to the owner and operations manager |
Straight answers
Mold remediation: FAQ
What software do mold remediation companies use?
Most use restoration software: DASH (Cotality) or Albi for jobs and claims, Encircle for photos, moisture maps and reports, and Xactimate for insurance estimates, with Jobber or similar on small cash jobs. What matters is linking the assessor's protocol, state notice dates, daily containment logs, clearance documents and the claim's mold sublimit. Fieldproxy is set up around your own protocols, states and carriers.
Can a mold remediation company also do the mold testing?
Not on the same project in New York or Texas. New York Labor Law s. 936 bars one licensee from doing both, and TDLR says a person may hold both licenses but cannot use both on one project. Florida bars a remediator from assessing a structure it remediated within the last 12 months, and the reverse, with an exception for Division I certified contractors.
How many square feet of mold requires a professional?
It depends on the state. New York and Florida license work on more than 10 square feet. Texas requires a TDLR notice and the protocol's containment at 25 contiguous square feet, and lets unlicensed people clean smaller areas in some cases. EPA's guidance uses 10 to 100 square feet for limited containment and over 100 for full containment, with professional judgment deciding.
Do you have to notify the state before mold remediation in Texas?
Yes, when mold affects 25 contiguous square feet or more. The remediator notifies TDLR no less than five calendar days before the start date and keeps the confirmation. In a water-damage emergency the notice goes in as soon as practicable. Work may not start or finish on dates other than those on the notice.
What is a Certificate of Mold Damage Remediation?
In Texas, it is TDI form MDR-1, which the remediator gives the property owner within ten calendar days of the stop date, along with before and after photos. It includes the assessor's statement that the contamination was remediated and whether the underlying cause was fixed.
What does clearance testing check after mold remediation?
In Texas, a licensed assessor does a visual, procedural and analytical evaluation, checks for no visible mold or wood rot, and, as far as feasible, that the cause was fixed, then issues a passed clearance report. EPA's test is no visible mold, damaged materials or moldy odors, and spore levels similar to outdoors if sampled. IICRC S520 aims for Condition 1.
What are IICRC S520 Conditions 1, 2 and 3?
Condition 1 is normal fungal ecology, what you would expect in a similar building. Condition 2 is settled spores spread from a Condition 3 area, possibly with traces of growth. Condition 3 is actual growth, active or dormant, visible or hidden. Remediation aims to return Condition 2 and 3 areas to Condition 1.
What containment does mold remediation need?
EPA's guidance uses limited containment, one layer of 6-mil fire-retardant polyethylene with a slit entry and flap, for about 10 to 100 square feet, and full containment with double layers and a decontamination chamber above 100 square feet or when heavy exposure is likely. Under negative pressure the sheeting should billow inward.
What do NYC landlords need to file for mold work?
Under Local Law 61 of 2018, in buildings with 10 or more dwelling units or 25,000 sq ft or more of non-residential floor area, the remediator files DEP's Mold Remediation Work Plan Notification Form and the assessor files the Post-Remediation Assessment Form and certification. DEP penalties run from $800 to $10,000.
Does homeowners insurance cover mold remediation?
Often only up to a sublimit, and usually only when the mold results from a covered peril such as a sudden pipe leak. ISO's 2002 homeowners endorsements introduced a basic $10,000 annual aggregate option for fungi, wet or dry rot and bacteria, including tear-out to reach the mold. Check the policy's own limit before pricing the rebuild.
What certification do mold remediation technicians need?
State licenses come first where they exist (New York, Texas, Florida, Louisiana). The common industry certification is the IICRC Applied Microbial Remediation Technician (AMRT), which requires the Water Restoration Technician (WRT) first. Workers in tight-fitting respirators also need a fit test before first use and at least annually under OSHA 1910.134.
Related guides
All sources on this page (35)
- source: New York State Department of Labor, Mold program frequently asked questions (Labor Law Article 32)
- source: 16 Tex. Admin. Code s. 78.110, Notification of mold remediation activities (Cornell LII)
- source: 16 Tex. Admin. Code s. 78.150, Photographs; Certificate of Mold Damage Remediation (Cornell LII)
- source: NYC Department of Environmental Protection, Mold abatement (Local Law 61 of 2018 forms and penalties)
- source: 16 Tex. Admin. Code s. 78.120, Minimum work practices and procedures for mold remediation (Cornell LII)
- source: 16 Tex. Admin. Code s. 78.140, Post-remediation assessment and clearance (Cornell LII)
- source: Florida Statutes s. 468.8419 (2024), Prohibitions; penalties (assessor and remediator conflict rule)
- source: Louisiana State Licensing Board for Contractors, Mold remediation classification
- source: US EPA Mold Course, Chapter 6: containment and personal protective equipment (archived 19 Jan 2025 snapshot)
- source: IICRC, ANSI/IICRC S520 Standard for Professional Mold Remediation (4th edition, 2024)
- source: Healthy Building Science, The 3 C's of indoor environmental assessments (S520 Condition 1, 2 and 3 definitions)
- source: US EPA, Mold Remediation in Schools and Commercial Buildings, Chapter 3: investigating, evaluating and remediating
- source: Texas Department of Licensing and Regulation, Mold Assessors and Remediators frequently asked questions
- source: 29 CFR 1910.134, Respiratory protection (Cornell LII)
- source: IICRC, Applied Microbial Remediation Technician (AMRT) certification
- source: Florida Statutes s. 468.8411 (2024), Definitions: mold assessment and mold remediation
- source: Insurance Journal, 24 Dec 2002: NAII says 35 states have adopted ISO mold limitations
- source: Cotality, DASH job management software for restoration
- source: Albi, Restoration management software
- source: Encircle, Field documentation, reports, floor plans and drying logs for restoration
- source: Verisk, Xactimate property claims estimating
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