FieldproxyAI-native field service softwareFor teams running on Housecall Pro
Housecall Pro runs its playbook.
Yours is different.
Housecall Pro is built around one way of running a residential service business, and it runs it well. The trouble starts when your business is the exception: commercial work, contracts, a trade it was never designed for. We build the system around your exception and make it the default.
See Fieldproxy built on your workflow
A 30-minute call. We will show the system running your process, not a canned demo.
- Live in days, not quarters
- 250+ field service teams
- Commercial and contract work included
We are not going to pretend Housecall Pro is bad software. This page is for the teams it does not fit any more.
What it costs today
Housecall Pro pricing, without the sales call
A 10-person team
Around $399/month for a 10-person team
How they charge
Per-user above the seats included in your tier
Setup
No published setup fee
Where this comes from
Housecall Pro's published plans plus per-seat add-ons, verified June 5, 2026
The line item that actually bites
The features that make the tool worth having, advanced reporting, sales proposals, recurring service plans, sit on the upper tiers or cost extra, and payment processing takes a percentage of every job you invoice through it.
Why teams leave
Nobody leaves Housecall Pro over the price. They leave over the three things it will not do.
01
It has a strong opinion about residential
Scheduling, price book, customer comms and reporting all assume a homeowner, a visit and an invoice. Commercial maintenance with an asset register, a site contact and an SLA is not a variation on that, it is a different shape, and you feel it every day.
02
Per-seat pricing on a seasonal crew
You pay for seats through the winter that only earn in the summer, and the alternative is churning logins and losing the history attached to them.
03
Percentage on payments
Card processing inside the platform is convenient until you run the numbers on a year of commercial invoices, at which point the convenience has a real price attached.
How is Fieldproxy different
Changing your system is a conversation, not a project
Fieldproxy is an AI-native field service platform: dispatch, scheduling, mobile, quoting, billing, checklists, portals and role-based access, and none of it is a fixed template. The whole system is described rather than coded, so our AI engine can reshape it while you are still talking. Here are three things Housecall Pro customers ask us for in week one.
You say
“Our commercial customers each have their own price list. Stop showing techs the retail one.”
What you get
Per-customer price books, with the right one loading automatically on the mobile app based on the job's account.
Minutes
You say
“Every fire-safety job needs the certificate number recorded before it can be invoiced.”
What you get
A required field on that job type only, blocking invoicing until it is filled, and a compliance report that lists every certificate by site.
Minutes
You say
“We need a customer portal where property managers can see every job across all fourteen of their buildings.”
What you get
A branded portal scoped to the account, showing job status, history, documents and invoices per site.
Days
Ask your current vendor how long any one of these would take. The answer to that question is the reason this page exists.
The AI that does the work
Then its agents help you run it
Not an assistant bolted onto a pre-AI data model. These agents read and write the same records your team does, which is only possible because the system was built around them.
Voice agent
Picks up after hours, triages the emergency from the routine, books what can wait and escalates what cannot.
How it worksQuoting agent
Turns a technician's photos and notes into a priced quote against your price book, ready for you to check rather than write.
Smart reply agent
Drafts the customer reply in your tone with the job's real detail in it, so the office answers in seconds.
How it worksMore agents that run on the same system
Command Center
One bar for voice, chat, photos and PDFs that turns each into a job, a dispatch or an answer.
Dispatch agent
Assigns the right technician on distance, skills, inventory and first-time-fix.
Vision agent
Reads serial numbers, model plates and asset details off a photo into the job.
Video agent
One narrated walkthrough video fills the whole survey or inspection form.
Voice notes agent
A technician talks; the notes land as structured job data. No typing on site.
Document agent
Reads PDFs, emails and work orders, extracts the fields and starts the workflow.
Knowledge agent
Answers from your manuals and service history, with the source cited.
Watcher agent
Watches your data and alerts you the moment a lead, invoice or tech needs attention.
Where this fits
Who moves off Housecall Pro, and why
Residential plus commercial under one roof
Two operating models, one customer list, without pretending commercial is just a bigger house call.
Recurring maintenance contracts
Scopes, visit schedules, SLA clocks and contract billing that survive an auditor.
Franchise and multi-location
Local control of the schedule with group-level reporting that actually reconciles.
Specialty trades
Fire safety, pest, security, facilities. Trades with compliance artefacts that residential-shaped software treats as a notes field.
Proof
A team that runs it their way
Firese
Fire Safety
Managing fire safety equipment inspections and maintenance across facilities.
Read the full story400+
Facilities
100%
Compliance
Part of 250+ field service teams running on Fieldproxy. See the rest.
Getting off it
Days, not a quarter
We take your Housecall Pro export and stand your system up on it before you commit.
We build remotely on your own data first and show you the system working before anything switches over. That is the whole reason this is days rather than months: you are not sitting through a discovery workshop, you are reviewing something that already runs.
What comes across from Housecall Pro
- Customers and service locations
- Job and estimate history
- Price book
- Recurring service plans
- Invoices and payment status
- Accounting connection
Straight answers
Housecall Pro and Fieldproxy, honestly
How much does Housecall Pro cost?
Housecall Pro publishes tiered plans with additional users charged per seat; a ten-person team lands around $399/month once seats are added, and higher-tier features such as advanced reporting and sales proposals sit above the entry plans. In-platform card processing also takes a percentage of each transaction. Verified June 5, 2026.
What is the best Housecall Pro alternative for commercial work?
Most alternatives in the same price band share Housecall Pro's residential assumptions, so switching between them does not fix commercial work. What fixes it is modelling commercial properly: asset registers, site contacts, SLAs, contract billing and per-customer price books. Fieldproxy builds that around your contracts rather than asking you to approximate it.
Can we keep our phone number and payment processor?
Yes. We integrate rather than replace, and we deliberately do not take a cut of your card payments.
How long does implementation take?
We build remotely on your own data first, usually in days, and show you the working system before anything changes for your crew.
Bring us the thing Housecall Pro cannot do.
Thirty minutes. Tell us the workaround your team does every day, and we will show you the system without it. If we cannot, we will say so on the call.
Book the demoTrusted by 250+ field service teams. Deployed in days.