FieldproxyCustom AI field service softwareFor teams running on Service Fusion
Unlimited users. Strictly limited process.
Service Fusion's unlimited-user pricing is a genuinely good deal, and it is the right reason to choose it. It is not a reason to stay once the fixed workflow is the thing holding you back. We keep the economics sane and make the process yours.
Fieldproxy AI configures your own system around your workflows, within days, and moves your Service Fusion customers, sites and jobs across in less than a day.
- Your process, not a template
- Live within a day
- Trusted by enterprise field teams
We are not going to pretend Service Fusion is bad software. This page is for the teams it does not fit any more.
What it costs today
Service Fusion pricing, without the sales call
A 10-person team
$245/month for a 10-person team
How they charge
Flat rate, unlimited users
Setup
No published setup fee
Where this comes from
Service Fusion's published plans, verified June 5, 2026
The line item that actually bites
The price is fair. The constraint is that the workflow, the forms and the reporting are fixed, so the growth you are paying to support is growth the software cannot bend to.
Why teams leave
Nobody leaves Service Fusion over the price. They leave over what it will not do.
Fixed workflow, whatever you pay
Unlimited users does not mean unlimited process. The job lifecycle is theirs, and the parts of your operation that do not match it become manual work someone does every day.
The interface shows its age
It works, and it looks like software from a decade ago. That matters most on the mobile app, where a tech's willingness to use it properly decides whether your data is any good.
Reporting you cannot extend
You get their reports. The number your business actually runs on is usually not one of them.
Show us what Service Fusion won't do. We'll build it around you.
Get DemoHow Fieldproxy is different
Changing your system is a conversation, not a project
Fieldproxy is custom AI field service software: dispatch, scheduling, mobile, quoting, billing, checklists, portals and role-based access, and none of it is a fixed template. Fieldproxy AI reshapes your workflows while you are still talking. Here are three things Service Fusion customers ask us for in week one.
You say
“Add a permit stage to installs, and do not let scheduling happen until the permit is approved.”
What you get
Permit stage with its own owner and documents, and scheduling blocked until approval lands.
Minutes
You say
“Our maintenance agreements need to generate visits automatically and invoice quarterly.”
What you get
Agreements that spawn their own visit schedule and bill on their own cycle, with renewal tracking.
Days
You say
“I want a weekly margin report by technician that nets out callbacks.”
What you get
That report, scoped to you, with callbacks linked to the parent job and netted off.
Minutes
Ask your current vendor how long any one of these would take. The answer is the reason this page exists.
Fieldproxy AI agents
Then Fieldproxy AI agents assist your team
Not an assistant bolted onto a pre-AI data model. These agents read and write the same records your team does, and ask before anything that matters.
Collections agent
Works the aged receivables list on a cadence you set and escalates what needs a human.
More agents on the same system
Command Center
One bar for voice, chat, photos and PDFs that turns each into a job, a dispatch or an answer.
Text agent
Answers SMS and email, looks up the real job, and books or reschedules mid-conversation.
Vision agent
Reads serial numbers, model plates and asset details off a photo into the job.
Video agent
One narrated walkthrough video fills the whole survey or inspection form.
Voice notes agent
A technician talks; the notes land as structured job data. No typing on site.
Document agent
Reads PDFs, emails and work orders, extracts the fields and starts the workflow.
Knowledge agent
Answers from your manuals and service history, with the source cited.
Watcher agent
Watches your data and alerts you the moment a lead, invoice or tech needs attention.
See it built around how your team already works.
Get DemoWhere this fits
Who moves off Service Fusion, and why
HVAC and plumbing operations
Large enough that unlimited users is the right economics and the fixed process is the wrong constraint.
Maintenance agreements
Visit generation, quarterly billing and renewal tracking as first-class parts of the system.
Permit-heavy install work
Stages, owners and documents that reflect how permits actually gate a job.
Multi-office operations
Separate boards, shared price book, one set of reconciled numbers.
Getting off it
Days, not a quarter
We move your Service Fusion data and keep your accounting connection intact.
Fieldproxy AI moves your customers, sites and jobs from Service Fusion in less than a day, and we show you the system working on your own data before anything switches over. No discovery workshop: you review something that already runs.
What comes across from Service Fusion
- Customers and service locations
- Job and invoice history
- Estimates
- Price book
- Maintenance agreements
- QuickBooks connection
Straight answers
Service Fusion and Fieldproxy, honestly
How much does Service Fusion cost?
Service Fusion charges a flat monthly rate with unlimited users; a ten-person team sits at $245/month on its published plans. Verified June 5, 2026.
What is the best Service Fusion alternative?
If you want the same unlimited-user economics with a modern interface, the market is thin. If the real problem is that the workflow cannot change, the answer is a system built to your workflow. Fieldproxy does that and is live within a day.
Is Fieldproxy priced per user?
Our subscription is one price per company with unlimited users, so adding office staff does not add cost. We will show you the arithmetic against your Service Fusion bill on the call.
Will our techs actually use the mobile app?
That is the bar we build to. The app asks only what that job type needs, works offline, and gets tested with your crew before rollout.
Bring us the thing Service Fusion cannot do.
A 30-minute call on how you actually run. Fieldproxy AI configures it around your workflows, and if it cannot do the job, we will tell you.
Get DemoTrusted by enterprise field teams. Unlimited users, one price for the company.