FieldproxyCustom AI field service softwareFor teams running on simPRO
simPRO can do it. In six weeks, with an invoice attached.
simPRO is a serious mid-market suite and it is genuinely capable. The catch is who does the configuring: every change of substance runs through packaged features or professional-services hours, on their calendar. We put that change on yours, and it takes a conversation.
Fieldproxy AI configures your own system around your workflows, within days, and moves your simPRO customers, sites and jobs across in less than a day.
- Change it yourself, in plain English
- Live within a day, not 6 to 12 weeks
- No professional-services hours
We are not going to pretend simPRO is bad software. This page is for the teams it does not fit any more.
What it costs today
simPRO pricing, without the sales call
A 10-person team
$80 to $300 per user per month
How they charge
Per user, annual contract
Setup
$2,500 to $15,000, 6 to 12 weeks
Where this comes from
Estimate. simPRO publishes no pricing and its pricing page blocks automated access, so this is our own published range, not a verified figure. Get it in writing.
The line item that actually bites
Implementation runs $2,500 to $15,000 and takes six to twelve weeks, and the changes you want afterwards are professional-services work rather than something your team can do.
Why teams leave
Nobody leaves simPRO over the price. They leave over what it will not do.
Capability you cannot reach without them
Customisation is tied to packaged features. Beyond that boundary you are buying simPRO professional services, which means a scope, a quote and a queue for something you needed last week.
Annual contract, quarterly change cycle
You have committed for a year to a configuration that takes weeks to alter. Every process improvement has to be worth the paperwork, so most of them never happen.
The mobile experience shows its age
The codebase is old and the field app is where you notice. Techs route around it, and the data you needed captured is the data you do not have.
Show us what simPRO won't do. We'll build it around you.
Get DemoHow Fieldproxy is different
Changing your system is a conversation, not a project
Fieldproxy is custom AI field service software: dispatch, scheduling, mobile, quoting, billing, checklists, portals and role-based access, and none of it is a fixed template. Fieldproxy AI reshapes your workflows while you are still talking. Here are three things simPRO customers ask us for in week one.
You say
“Our maintenance contracts renew on different anniversaries and the billing needs to follow each one.”
What you get
Per-contract billing cycles with renewal dates, escalations and the invoice run driven off each contract's own anniversary.
Days
You say
“Add a plant-and-equipment register per site so techs see the asset history before they start.”
What you get
A site asset register, with service history surfaced on the mobile job before the first check is ticked.
Days
You say
“Change the job sheet to include the client's own reference number and put it on the invoice.”
What you get
Field added, captured in the field, printed on the invoice. Done in days, not a services quote.
Minutes
Ask your current vendor how long any one of these would take. The answer is the reason this page exists.
Fieldproxy AI agents
Then Fieldproxy AI agents assist your team
Not an assistant bolted onto a pre-AI data model. These agents read and write the same records your team does, and ask before anything that matters.
Dispatch agent
Rebuilds the schedule around skills, licences, drive time and contract SLAs, and shows its reasoning.
Learn moreDoc QA agent
Reads the certificates and job sheets coming back from site and flags the ones that will fail an audit, before the client finds them.
Learn moreQuoting agent
Prices variations against the contract rate card instead of the retail one.
More agents on the same system
Command Center
One bar for voice, chat, photos and PDFs that turns each into a job, a dispatch or an answer.
Calling agent
Answers inbound calls 24/7 and makes the confirmations and follow-ups nobody has time for.
Text agent
Answers SMS and email, looks up the real job, and books or reschedules mid-conversation.
Vision agent
Reads serial numbers, model plates and asset details off a photo into the job.
Video agent
One narrated walkthrough video fills the whole survey or inspection form.
Voice notes agent
A technician talks; the notes land as structured job data. No typing on site.
Document agent
Reads PDFs, emails and work orders, extracts the fields and starts the workflow.
Watcher agent
Watches your data and alerts you the moment a lead, invoice or tech needs attention.
See it built around how your team already works.
Get DemoWhere this fits
Who moves off simPRO, and why
Mechanical and HVAC contractors
simPRO's own target market, without the six-to-twelve-week configuration cycle.
Contract maintenance at scale
Asset registers, SLAs, per-contract billing and renewals that each follow their own calendar.
Fire and compliance work
Certification records in the regulator's format, captured in the field and audit-ready.
Project and job costing
Costing that matches how you actually price, rather than how the package assumes you do.
Getting off it
Days, not a quarter
We stand your system up on a simPRO export before you give notice on the contract.
Fieldproxy AI moves your customers, sites and jobs from simPRO in less than a day, and we show you the system working on your own data before anything switches over. No discovery workshop: you review something that already runs.
What comes across from simPRO
- Customers, sites and contacts
- Site asset registers
- Job and cost history
- Contracts and billing schedules
- Price book and rate cards
- Accounting connection
Straight answers
simPRO and Fieldproxy, honestly
How much does simPRO cost?
simPRO is quoted per user, broadly $80 to $300 per user per month on an annual contract, with implementation typically $2,500 to $15,000 and a six to twelve week onboarding. Configuration beyond the packaged features is generally professional-services work.
What is the best simPRO alternative?
If simPRO is too heavy, Tradify or ServiceM8 are lighter but cap out around fifteen to twenty people. If simPRO is capable enough but too slow to change, the answer is not another suite, it is a system where a workflow change is a conversation. Fieldproxy is built that way and goes live within a day.
Can you match simPRO's job costing?
We build costing to your model rather than to a package's. That usually means it matches your estimating more closely than simPRO's does, because it was built from how you quote.
We are mid-contract with simPRO. Is it worth talking now?
Yes. We build remotely on your data first, so you can see the working system and time the switch to your renewal rather than paying twice.
Bring us the thing simPRO cannot do.
A 30-minute call on how you actually run. Fieldproxy AI configures it around your workflows, and if it cannot do the job, we will tell you.
Get DemoTrusted by enterprise field teams. Unlimited users, one price for the company.