FieldproxyAI-native field service softwareFor teams running on Workiz
Workiz gives you fields.
You need a workflow.
Workiz is quick to start and good on the phones. What it does not do is change shape. When your jobs need a sequence, a gate, a rule that only applies on Tuesdays in one division, you are back to training people to remember. We build the rule into the system so nobody has to remember it.
See Fieldproxy built on your workflow
A 30-minute call. We will show the system running your process, not a canned demo.
- Rules enforced, not remembered
- Live in days
- 250+ field service teams
We are not going to pretend Workiz is bad software. This page is for the teams it does not fit any more.
What it costs today
Workiz pricing, without the sales call
A 10-person team
Around $462 to $595/month for a 10-person team
How they charge
Per user, tiered
Setup
No published setup fee
Where this comes from
Workiz's published plans plus per-seat pricing, verified June 5, 2026
The line item that actually bites
Once you have the seats and the tier that includes the features you actually needed, a ten-person team is paying mid-market money for a tool that still cannot express your process.
Why teams leave
Nobody leaves Workiz over the price. They leave over the three things it will not do.
01
Custom fields are not a custom process
You can capture more. You cannot make the system refuse to move a job forward until something is true, which is the only thing that actually changes behaviour in the field.
02
One shape for every division
Locksmith work, appliance repair and garage doors do not share a workflow, but they share your Workiz configuration. The compromise costs you in every one of them.
03
Reporting is fixed
The questions you get asked in a Monday meeting are not the questions the dashboard answers, so somebody rebuilds it in a spreadsheet every week.
How is Fieldproxy different
Changing your system is a conversation, not a project
Fieldproxy is an AI-native field service platform: dispatch, scheduling, mobile, quoting, billing, checklists, portals and role-based access, and none of it is a fixed template. The whole system is described rather than coded, so our AI engine can reshape it while you are still talking. Here are three things Workiz customers ask us for in week one.
You say
“A tech should not be able to start a job before the deposit has cleared.”
What you get
Job start gated on payment status, enforced on the mobile app, with the office shown everything waiting on a deposit.
Minutes
You say
“Our three divisions need completely different job sheets and different dispatch rules.”
What you get
Three job models in one system, each with its own form, stages and dispatch logic, and one set of numbers across all of them.
Days
You say
“Every call should show the tech the customer's last three jobs before they knock.”
What you get
Job history surfaced on the mobile job card, with the last visit's photos and notes one tap away.
Minutes
Ask your current vendor how long any one of these would take. The answer to that question is the reason this page exists.
The AI that does the work
Then its agents help you run it
Not an assistant bolted onto a pre-AI data model. These agents read and write the same records your team does, which is only possible because the system was built around them.
Voice agent
Takes the overflow calls with a real conversation, books into a genuinely open slot, and logs the call against the customer.
How it worksSmart reply agent
Drafts the reply with the job's real detail in it so the office is not retyping the same message forty times a day.
How it worksTriage agent
Reads the inbound request and routes it to the right division and the right skill before a human touches it.
More agents that run on the same system
Command Center
One bar for voice, chat, photos and PDFs that turns each into a job, a dispatch or an answer.
Dispatch agent
Assigns the right technician on distance, skills, inventory and first-time-fix.
Vision agent
Reads serial numbers, model plates and asset details off a photo into the job.
Video agent
One narrated walkthrough video fills the whole survey or inspection form.
Voice notes agent
A technician talks; the notes land as structured job data. No typing on site.
Document agent
Reads PDFs, emails and work orders, extracts the fields and starts the workflow.
Knowledge agent
Answers from your manuals and service history, with the source cited.
Watcher agent
Watches your data and alerts you the moment a lead, invoice or tech needs attention.
Where this fits
Who moves off Workiz, and why
Multi-division service businesses
Locksmith, appliance, garage door, each with its own workflow rather than a shared compromise.
Deposit and prepay workflows
Rules the system enforces, instead of a policy techs are supposed to remember.
High call volume operations
Where the phone is the funnel and every missed call is a job lost.
Franchise groups
Local autonomy with group reporting that actually adds up.
Proof
A team that runs it their way
Optisystems
Technology
Managing IT infrastructure deployment and support across enterprise clients.
Read the full story300+/mo
Deployments
-50%
Resolution
Part of 250+ field service teams running on Fieldproxy. See the rest.
Getting off it
Days, not a quarter
We import your Workiz data and keep your phone setup working.
We build remotely on your own data first and show you the system working before anything switches over. That is the whole reason this is days rather than months: you are not sitting through a discovery workshop, you are reviewing something that already runs.
What comes across from Workiz
- Clients and job history
- Estimates and invoices
- Price book
- Call recordings and logs
- Payment and accounting connections
Straight answers
Workiz and Fieldproxy, honestly
How much does Workiz cost?
Workiz publishes tiered per-user plans; a ten-person team typically lands around $462 to $595/month once seats and the tier carrying the features you need are included. Verified June 5, 2026.
What is the best Workiz alternative?
If you want cheaper, Kickserv or Jobber will do it with the same fixed-process limitation. If the limitation is the point, you want a system where the process is the thing you configure. That is what Fieldproxy does, and it goes live in days.
Do you have built-in phones and call tracking?
We integrate with your telephony rather than replacing it, and our voice agent can answer and book on the line you already use.
Can different divisions have different workflows?
Yes, and that is usually the reason people move. Each division gets its own job types, forms, stages and dispatch rules inside one system.
Bring us the thing Workiz cannot do.
Thirty minutes. Tell us the workaround your team does every day, and we will show you the system without it. If we cannot, we will say so on the call.
Book the demoTrusted by 250+ field service teams. Deployed in days.