Command Center

One bar. Every action.

Voice. Chat. A photo from the field. A PDF in your inbox. The Command Center turns every input into action — jobs, dispatch, answers, invoices — all native to Fieldproxy. No clicks. No forms. No tab-hopping.

4+ hrs

Saved Daily

30 sec

vs 10 min Manual

Zero

Data Entry Errors

3-in-1

Actions Per Command

Complex Tasks Shouldn't Require Complex Steps

Every business operation means navigating multiple systems. Open one tool, copy data, switch to another, paste, configure settings, switch again, send notifications. Repeat endlessly.

That's hours every day spent on repetitive manual work - time your team could spend on high-value activities.

10+ minutes per multi-step workflow
Context switching between tools
Details lost between systems

Traditional Process

For every new service request...

1
Open CRM, search if customer exists
2
Create new customer record
3
Enter name, phone, email, address
4
Switch to scheduling module
5
Find technician availability
6
Create new job record
7
Switch to estimates module
8
Build line items for quote
9
Send estimate email
10
Update job with estimate link
~10 minutes

Per workflow execution

Voice & chat

One sentence. Multiple actions.

Type it, speak it, or trigger it automatically. The Command Center handles the complexity — you just say what needs to happen.

Type Commands

Chat interface or API

Voice Commands

Speak naturally

Auto-Triggers

Events and webhooks

Your command:Any input method

"New customer Sarah Mitchell, phone 512-555-0847, email sarah.mitchell@gmail.com, address 4210 Ridgewood Trail, Austin TX 78731. Her AC stopped cooling - Carrier unit, 8 years old, blowing warm air since yesterday. Create an estimate for AC diagnostic at $185 and R-410A refrigerant recharge at $350. Schedule Mike Rivera for Thursday 9 AM, 2 hours, high priority."

AI agent executes workflow...

Customer Created

Sarah Mitchell

512-555-0847 • Austin, TX

Estimate Sent

$535 Total

Diagnostic + R-410A Recharge

Job Scheduled

Thursday 9 AM

Mike Rivera • High Priority

~30 seconds

Same result, 20x faster

One Command Executes Everything

From simple tasks to complex multi-step workflows - your AI agents handle it all

Create Records

"Add customer John Smith at 123 Main St, phone 555-1234"

Customers, vendors, locations, assets

Generate Documents

"Create estimate for water heater replacement, $1200 unit + $400 labor"

Estimates, invoices, contracts, reports

Schedule & Dispatch

"Assign Mike to the Johnson job tomorrow 2 PM, 3 hours"

Jobs, appointments, routes, shifts

Bulk Operations

"Reassign all Tom's jobs tomorrow to Marcus"

Mass updates, transfers, status changes

Process Payments

"Send payment link to customer for invoice #1234"

Invoicing, reminders, refunds, credits

Query & Search

"Which techs are available this afternoon for emergency calls?"

Availability, history, status, analytics

Send Communications

"Text the customer their tech is 15 minutes away"

SMS, email, notifications, reminders

Update Status

"Mark job #5678 complete and log 2.5 hours labor"

Progress, completion, time tracking

Multi-Step Workflows

"New lead: create customer, schedule inspection, send welcome email"

Chain multiple actions together

Reschedule & Adjust

"Push all afternoon jobs back 1 hour due to weather delay"

Time changes, cancellations, modifications

Approve & Review

"Approve all pending timesheets for this week"

Approvals, sign-offs, quality checks

Trigger Automations

"Run the end-of-day report and email it to management"

Reports, exports, integrations, webhooks

Skills

One slash. A whole workflow.

Skills are pre-built superpowers your whole team can fire from the Command Center. Each one chains tools, rules, and data together so a single command runs what used to take a meeting.

command-center

> /dailyschedule

Plan tomorrow in one shot

Pulls every open job + tech availability

Optimizes routes by drive time + zone

Matches skills, certs & parts on truck

Bunches recurring customers same day

Flags SLA risk & suggests overflow

Done. Saves your dispatcher 90 min/day

Build your own. Every Fieldproxy workspace ships with a skill builder — no code required.

Browse all skills
Scheduler

Set it once. Land in inboxes forever.

Turn any chat command into a recurring email. The Command Center re-runs the query live each time, so the briefing your team opens at 8 AM is always current— not yesterday's cached PDF. No one has to log in.

Set up a schedule in chat

Talk to it like a teammate

You

Awaiting your request…

Your schedules

3 active

Daily standup brief

ops@acme.com·Weekdays · 8:00 AM

Tomorrow 8:00 AM

Open quotes report

finance@acme.com·Monthly · 1st at 9 AM

May 1, 9:00 AM

Tomorrow's job schedule

you·Daily · 6:00 PM

Today 6:00 PM

Lands in your inbox, fresh every time

Re-runs the query live — not a cached PDF

inbox.acme.com

FP

Fieldproxy

9:00 AM

Weekly overdue-invoices brief

Overdue invoices — Monday, week 17

You have 8 invoices past due, totaling $24,310. Three are 60+ days out. Top customer to chase: Greenfield HVAC ($9,200, 74 days).

8

Past due

$24.3k

Total $

3

60+ days

Top to chase · Greenfield HVAC · INV-1042 · $9,200 · 74 days
Re-queried live at 9:00:02 · data is current as of send time

EXAMPLE ASKS

  • "Send the daily standup to ops@acme.com every weekday at 8am"
  • "Every Friday at 5pm, email me the week's revenue and top 5 customers"
  • "Email me tomorrow's job schedule each evening at 6pm"

Live, not stale

Re-runs the query at send time.

Anyone, anywhere

Owners, dispatchers, finance, customers.

Plain-English setup

Pause, resume, modify in chat.

Daily, weekly, one-off

Or any custom cadence you describe.

Watchers

Most software shows you problems. Fieldproxy tells you about them.

Silent agents watching your data minute by minute. The second a lead lands, an invoice ages past 30 days, a tech runs late, or stock dips below reorder — you get a ping. You stop having to remember to check. They check for you.

Watchers running 24/7

Re-checks every 60 seconds · only speaks up when something is new

Overdue invoices

Any invoice 30+ days past due

New leads

New lead added to CRM

Stock below reorder

Inventory dips below threshold

Tech running late

30+ minutes late to a job

Quote sitting unaccepted

No movement for 7+ days

SMART BY DEFAULT

  • Only fires on truly newconditions — no spam from rows that already existed.
  • Per-entity cooldown— you hear about each invoice once, not every minute.
  • Alerts can land in chat, email, or both.

Alerts as they happen

Within 60 seconds of the data condition

All quiet.

Nothing needs your attention. Watchers are checking the data right now.

EXAMPLE ASKS

  • "Email sales@acme.com whenever a new lead is added"
  • "Alert me when any invoice goes 30+ days overdue"
  • "Ping me if a customer's lifetime spend crosses $10k"

One-tap, built-in watchers

Overdue invoices
Quotes sitting unaccepted
Service requests still unassigned
Inventory below reorder level
Contracts expiring soon
Jobs in progress too long
Technicians running late
New leads as they arrive

Or describe any condition in English. The AI builds the watcher; cooldowns and de-duplication keep your inbox sane.

When to use which

Schedules are for things that should happen on a clock. Watchers are for things that should happen the moment they happen.

Scheduler
Watcher
Trigger
Time of day
Data condition
Example
"Every Monday 9 AM"
"Whenever a new lead lands"
Best for
Routine briefings
Exceptions, alerts, drift
Frequency
You set it
Real-time (every minute)
Output
Full report email
Targeted alert with link
Vision

Snap a photo. Form fills itself.

Serial numbers, model info, asset tags, before/after proof — pulled out of the photo and dropped into the right fields. One tap replaces twenty minutes of typing.

Image Capture

One photo does it all

Ready

Take After Photo

Tap to capture installed part

Object Detection
OCR Extraction

Auto-Fill Form

AI extracts and populates

Asset ID-
Job Status-
Work Performed-
New Part Model-
New Serial No.-
Proof of Work-

Waiting for image...

One photo replaces 6 form fields

OCR + object detection

Reads serial numbers, model plates, gauges, meters.

Auto field mapping

Drops values straight into your job/asset records.

Visual proof of work

Before/after attached to the job timeline automatically.

Smart dispatch

The right tech. Every time.

Tell the Command Center the job — it scores every available technician on skills, distance, parts on truck, labor cost and overtime, then picks the one that maximizes margin and minimizes wait.

Available Technicians

AI evaluating 3 candidates

SM

Steve M.

2 miles
No Part
$45/hr
MR

Mike R.

5 miles
Has Part
$150/hr(OT)
SK

Sarah K.

15 miles
Has Part
$45/hr

Decision Engine

Multi-variable optimization

Awaiting job assignment...

WHY THIS MATTERS

  • Steve rejected: Would require second truck roll
  • Mike rejected: Double-time would eat profit
  • Sarah selected: First-time fix at lowest cost

Skills + certifications

Live route + ETA

Truck inventory match

Labor + overtime cost

Knowledge

Ask anything. Get a grounded answer.

500-page OEM PDFs, SOPs, past service history, your dispatcher's tribal knowledge — all searchable in plain English. Every answer cites where it came from. No hallucinations.

Knowledge Assistant

Ask anything about your equipment

Ready

Tech Jason - 2:34 PM

AI Response

Grounded in your data - no hallucinations

Waiting for query...

RAG over your data

Manuals, SOPs, past tickets, customer notes.

Source citations

Every answer links back to the exact page or job.

First-time fix boost

Techs in the field get answers in seconds, not callbacks.

Document intelligence

PDFs in. Jobs out.

Work orders land in your inbox by email, fax or portal. The Command Center reads them, pulls customer info, problem, SLA and price ceiling — then accepts, escalates, or flags for review. Zero re-typing.

Incoming Work Order

PDF Attachment

Work Order

Walmart FM #9921

PRIORITY

Location

Walmart Store #402, Dallas, TX

Description

Bakery Freezer leaking water. Slip hazard. Requires immediate attention.

Commercial Terms

NTE (Not to Exceed): $500.00
Response SLA: 4 Hours

Contact: John Martinez (Store Manager)

Phone: (214) 555-0142

Smart Extraction

Customer-
Problem
-
Limit-
Deadline-

Commercial Logic Check

Is Urgency "Critical"?
Is Limit > Est. Cost ($300)?
Tech available within SLA?

Workflow Triggered

Waiting for logic validation...

Email + portal ingest

Pulls work orders from any inbox or client portal.

Field extraction

Customer, asset, SLA, price cap — all parsed and validated.

Auto-route to dispatch

Accepted jobs feed straight into smart dispatch.

The Numbers Don't Lie

Real time and cost savings from Command Center users

4+ hrs

Saved per team member daily

20x

Faster workflow execution

$2,400

Monthly labor savings

99.5%

Execution accuracy rate

Stop Clicking Through Menus. Start Commanding.

See how Command Center can transform your operations with AI agents that execute instantly.

Part of the Fieldproxy platform

Every agent runs on the same AI Command Center

Voice, vision, dispatch, and knowledge agents all share one runtime, one schema, and one customization surface — describe what you want in plain English.

Ready to put the Command Center to work?

Book a 20-minute demo and we'll show you this agent (and the AI Command Center it plugs into) tailored to your real workflows.