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Housecall Pro vs ServiceTitan

Housecall Pro vs ServiceTitan: price, contracts and who each fits

Short answer: Housecall Pro fits residential shops from solo to roughly a dozen people that want published prices, no long-term contract and to be running within days to four weeks. ServiceTitan fits larger residential and commercial contractors that need inventory, call-center tools, construction billing and Sage Intacct or Xero sync, and accept per-technician pricing on a 12 to 36 month contract.

Independent comparison by the Fieldproxy team. Every vendor fact is linked to its source; checked 13 November 2026.

At a glance

The differences that decide it

Both target residential HVAC, plumbing and electrical, so this is the most direct of the ServiceTitan comparisons. The split is size, stock, and how much contract you will sign.

Housecall Pro

Home service software for residential trades, from solo operators to growing teams.

Pricing
$79, $189 or $329/mo ($59, $149 or $299 billed yearly) for 1, 5 or 8 users.[1]
Contract
No long-term contract required; monthly or yearly billing. Subscriptions auto-renew and fees are not prorated or refunded. Its help center says cancelling is completed after a team member speaks with the account owner.[1],[4],[5]
Setup time
Basic and Essentials are self-serve. MAX comes with a four-week onboarding journey with weekly training calls and a go-live date you set.[1],[6]
Free trial
14 days of MAX, no card.[1]
Built for
Home service businesses such as HVAC, plumbing, electrical, cleaning and landscaping, from solo operators to growing teams.[1]

ServiceTitan

A full operating platform for residential and commercial trade contractors.

Pricing
Not published. Quoted per technician.[18],[19]
Contract
New customers usually sign annual or multi-year agreements of 12 to 36 months. They are noncancelable, carry a minimum subscription fee for the term, and in nearly all cases renew automatically unless cancelled in advance.[19]
Setup time
ServiceTitan's own podcast page: "The ServiceTitan implementation process lasts 12 to 16 weeks, starting off with a project kickoff."[20]
Free trial
None listed; pricing and demos go through sales.[18]
Built for
Residential and commercial trades (HVAC, plumbing, electrical, roofing, mechanical, refrigeration, fire and life safety and more), with enterprise and franchise offerings.[21]

  • Price and contract

    Housecall Pro publishes three plans ($79, $189, $329/mo monthly) with no long-term contract. ServiceTitan quotes per technician, invoices onboarding separately, and signs most new customers to noncancelable 12 to 36 month terms.

  • Rollout

    Housecall Pro's Basic and Essentials are self-serve, and MAX comes with a four-week onboarding journey. ServiceTitan's own podcast page puts implementation at 12 to 16 weeks.

  • Depth

    Both do memberships, financing and QuickBooks Online and Desktop. ServiceTitan adds inventory and purchasing, mostly-offline mobile, Xero and Sage Intacct, a dispatch-recommendation engine and construction billing. Housecall Pro has no native stock tracking and is view-only offline.

  • AI

    Housecall Pro includes an AI team on every plan and sells 24/7 AI call answering separately. ServiceTitan's Atlas is core, while the AI Virtual Agent and Dispatch Pro are Pro add-ons. Neither has an official ChatGPT or Claude connector we could find.

Pricing

Housecall Pro vs ServiceTitan pricing

Published prices only, read off each vendor’s own pricing page on 13 November 2026. Where a vendor does not publish a price we say so rather than repeat third-party guesses.

Housecall Pro

Three published plans with a user count included; extra users priced on MAX.[1]

PlanMonthlyBilled yearly
Basic1 user$79$59
Essentials5 users$189$149
MAX8 users; $35/mo per extra user$329$299
  • Add-ons (CSR AI call answering, Pipeline, Voice, GPS and dashcams, Websites, Payroll and more) are sold separately; prices are not published.[1],[2]
  • Card payments 2.59% (reader or Tap to Pay) to 3.49% (keyed, Amex), online card 2.99%, ACH 1%. Tap to Pay adds $5 per active device a month.[3]
  • Introductory promos run on the page and change often, so we list the standing prices.[1]

Full Housecall Pro pricing breakdown

ServiceTitan

Three packages, priced per technician on a quote. No prices on the page.[18]

PlanMonthlyBilled yearly
StarterDispatching, scheduling, call booking, invoicing, pricebookQuoteQuote
EssentialsAdds mobile estimates and payroll managementQuoteQuote
The WorksAdds advanced reporting, commission tracking, customizable membershipsQuoteQuote
  • Pro add-ons are quoted separately: AI Virtual Agent, Marketing Pro, Contact Center Pro, Pricebook Pro, Fleet Pro, Scheduling Pro, Dispatch Pro and Field Pro. Payments, integrated financing and accounts payable are listed apart from the packages.[18]
  • Onboarding, training and professional services are invoiced separately at the start of the contract.[19]

Full ServiceTitan pricing breakdown

Housecall Pro's MAX includes 8 users at $329/mo monthly, then $35 per extra user. ServiceTitan prices per technician on a quote, so ask for a written year-one total, including onboarding and any Pro add-ons, before comparing.

Commitment

Contracts, minimums and implementation time

As each vendor states it. These decide your real switching cost more than the monthly price does.

Housecall ProServiceTitan
ContractNo long-term contract required; monthly or yearly billing. Subscriptions auto-renew and fees are not prorated or refunded. Its help center says cancelling is completed after a team member speaks with the account owner.[1],[4],[5]New customers usually sign annual or multi-year agreements of 12 to 36 months. They are noncancelable, carry a minimum subscription fee for the term, and in nearly all cases renew automatically unless cancelled in advance.[19]
MinimumsNone stated. Downgrades take effect at the end of the billing period.[1]A minimum subscription fee for the term; you can add technicians monthly at the contracted rate. We found no published minimum technician count.[19]
ImplementationBasic and Essentials are self-serve. MAX comes with a four-week onboarding journey with weekly training calls and a go-live date you set.[1],[6]ServiceTitan's own podcast page: "The ServiceTitan implementation process lasts 12 to 16 weeks, starting off with a project kickoff."[20]
Onboarding includedDedicated onboarding specialist on MAX only; MAX customers can also work with the data import team.[1],[7]Implementation and professional services teams handle onboarding and configuration, invoiced separately.[19]
Free trial14 days of MAX, no card.[1]None listed; pricing and demos go through sales.[18]

Features

Housecall Pro vs ServiceTitan (and Fieldproxy), feature by feature

What each product does, with the plan it needs where the vendor says. Anything we could not confirm on the vendor's own pages is left out. The Fieldproxy column is our own product, so you can see a third option; each cell links to the page that shows it.

Scheduling and dispatch

Housecall Pro

Scheduling and dispatch on every plan; routes and employee GPS tracking on Essentials; route optimisation with live traffic on MAX.[1]

ServiceTitan

Dispatch board, scheduling and call booking in every package. Dispatch Pro (add-on) recommends the tech for each job by skill, location and performance and can cap drive time.[18],[22]

Fieldproxy

Schedule board, map and route order; AI can propose changes, which wait for your approval and can be undone.

Jobs and work orders

Housecall Pro

Jobs with job costing and photo reports; custom checklists and checklist automations from Essentials.[1]

ServiceTitan

Jobs with a pricebook in every package. For construction work, ServiceTitan lists job costing, change orders, RFIs and submittals.[18],[23]

Fieldproxy

Jobs with your own job types, stages, forms and checklists, set up around how you already work.

Quotes and estimates

Housecall Pro

Estimates on every plan, including multi-option (good, better, best) estimates; a sales proposal tool on MAX.[1],[8]

ServiceTitan

Mobile estimates on Essentials and The Works; Field Pro (formerly Sales Pro) add-on for in-home sales.[18]

Fieldproxy

Quotes with good, better, best options, approved by the customer from a link; margin floors and approval over a limit.

Invoicing and payments

Housecall Pro

Invoicing, payments and consumer financing on every plan; flat-rate pricing and commissions from Essentials.[1]

ServiceTitan

Invoicing in every package, plus ServiceTitan Payments and integrated financing. AIA-style (G702/G703) invoicing for construction contracts.[18],[23]

Fieldproxy

Invoice when the job is done, with payment links; card payments through Stripe.

Maintenance agreements

Housecall Pro

Recurring Service Plans (maintenance agreements and memberships, billed monthly or yearly) on MAX.[1],[9]

ServiceTitan

Memberships; customizable memberships in The Works. Service agreements show in the customer portal.[18],[24]

Fieldproxy

Service agreements, memberships and recurring visits that create the next visit on schedule.

Inventory and purchasing

Housecall Pro

No native stock tracking; its help center points users to QuickBooks Online Plus inventory.[10]

ServiceTitan

Purchasing and inventory modules: purchase orders, stock levels on trucks and in warehouses.[25]

Fieldproxy

Warehouse and van stock, parts used on jobs, and purchase orders drafted when stock drops below its minimum.

Customer portal

Housecall Pro

Customer portal: view bookings, approve or decline estimates, pay and view invoices, book online, manage a card on file.[11]

ServiceTitan

Customer portal: 24/7 self-scheduling, view and approve estimates, pay invoices, see service agreements and installed equipment.[24]

Fieldproxy

Customer portal and links for requests, quote approval, job status and invoices.

Mobile app and offline

Housecall Pro

iOS and Android, in English and Spanish. Offline is view-only and limited to jobs opened earlier; editing without signal isn't supported.[1],[12]

ServiceTitan

Field Mobile App. Most core work runs offline (job status, time, signatures, notes, photos, estimates); card swipe, Tap to Pay, purchase orders and contracts need a connection.[26]

Fieldproxy

Android and iOS technician app with checklists, photos, signatures and GPS check-in; works offline and syncs later.

Reporting

Housecall Pro

Job costing and reporting; Analyst AI, included on every plan, answers questions about your numbers.[1],[2]

ServiceTitan

Reporting in every package; Advanced Reporting in The Works.[18]

Fieldproxy

Dashboards and reports built around your own fields and stages.

QuickBooks Online

Housecall Pro

Yes, on Essentials and MAX.[1]

ServiceTitan

Yes.[27]

Fieldproxy

Built-in sync.

QuickBooks Desktop

Housecall Pro

Yes, US versions no more than three years old, on Windows 10 or later. After a one-time import, data syncs from Housecall Pro to QuickBooks.[13]

ServiceTitan

Yes.[27]

Fieldproxy

Supported, including Enterprise.

Xero and other accounting

Housecall Pro

No native Xero integration found. Zapier, on MAX, is the documented route to other tools.[1]

ServiceTitan

Xero and Sage Intacct, plus a general CSV export for other accounting systems.[27]

Fieldproxy

Xero and Sage integrations.

API

Housecall Pro

Open API on MAX only; admins create keys, and Housecall Pro does not build custom integrations for you.[14],[1]

ServiceTitan

Developer API; ServiceTitan cites 450+ API endpoints and 100+ integrations. Marketplace partners pay annual dues.[23],[28]

Fieldproxy

Open API with developer docs.

AI features

Housecall Pro

AI Team on every plan: Marketing AI, CSR AI (chat), Analyst AI, Coach AI and Help AI. CSR AI 24/7 call answering is a paid add-on.[2]

ServiceTitan

Titan Intelligence: Atlas, a conversational assistant inside ServiceTitan (core product; some features need Field Pro or ServiceTitan Max, several in preview), the AI Virtual Agent for after-hours and overflow calls (Pro add-on), and AI dispatch recommendations.[29],[30],[18],[22]

Fieldproxy

AI agents that answer calls and texts, triage requests, help dispatch, follow up quotes and draft back-office work, with your approval before anything goes out.

ChatGPT / Claude (MCP)

Housecall Pro

No official ChatGPT or Claude connector found. Third-party routes (community MCP servers, Zapier MCP) run over the API, which needs MAX.[15],[14]

ServiceTitan

No official ChatGPT or Claude connector found. Community MCP servers and Zapier's MCP connect through the API.[31]

Fieldproxy

Its own MCP server: run jobs, schedules and invoices from ChatGPT or Claude.

Customisation depth

Housecall Pro

Custom fields on jobs only: up to 20 per company in six types. Custom checklists from Essentials.[16],[1]

ServiceTitan

Set up with ServiceTitan's implementation and professional services teams. We found no public documentation of custom-field or form limits.[19]

Fieldproxy

Fields, stages, forms, rules and screens built around your process, and changed by asking; live within a day.

Fit

Which trades and company sizes each one suits

Most shops that compare these two are residential HVAC, plumbing or electrical. The deciding factors are team size and how much of the business needs inventory and a call center.

Pick Housecall Pro if…

  • You have 1 to about 12 people and want a published price and month-to-month billing.
  • You want to be live in days (self-serve) or four weeks (MAX onboarding).
  • You sell memberships (MAX) and good-better-best estimates but don't track stock.
  • You want an AI team bundled in rather than priced as separate products.

Pick ServiceTitan if…

  • You run 15+ technicians with CSRs or a call center and want booking, dispatch recommendations and marketing attribution together.
  • You carry stock on trucks and in warehouses and need purchase orders.
  • Techs work in basements and rural areas and need to keep working offline.
  • You also do commercial or construction work (AIA-style billing, change orders), or you run Xero or Sage Intacct.

Reviews

What users complain about

Recurring themes in G2 and Capterra reviews, paraphrased. Both products are well rated overall; these are the patterns in the critical reviews, not the average experience.

Housecall Pro

  • Invoicing is called cumbersome and inflexible; it is the top con in Capterra's review summary.[17]
  • Permissions are broad: reviewers want to stop technicians seeing revenue or moving appointments.[17]
  • Costs add up with add-ons and extra users, and some find card fees high.[17]
  • Some tasks only work on desktop, reports and QuickBooks sync can frustrate, and buttons move after updates without notice.[17]

ServiceTitan

  • Price, and extra charges as you add modules or grow.[32],[33]
  • A steep learning curve, and onboarding that reviewers describe as long and complicated.[33],[32]
  • Long contracts that are hard to exit.[32]
  • Support waits and being passed between teams.[33]

Switching

Switching between Housecall Pro and ServiceTitan

ServiceTitan publishes a Housecall Pro export guide, so that direction is well trodden. Leaving ServiceTitan is mostly about the contract date.

Housecall Pro to ServiceTitan

  • An admin exports customers and jobs from Housecall Pro as CSV.[7]
  • ServiceTitan's help center has a guide to exporting Housecall Pro data (customers, jobs, optional estimates) for import during onboarding.[34]
  • Plan for a 12 to 16 week implementation and onboarding fees billed at contract start.[20],[19]

ServiceTitan to Housecall Pro

  • Check your term: ServiceTitan contracts are noncancelable for 12 to 36 months and nearly all renew automatically unless cancelled in advance.[19]
  • Export what you need before the end date; accounting data can go out through ServiceTitan's general CSV export.[27]
  • Housecall Pro's import wizard takes CSV and Excel files; on MAX its data import team helps.[7]
  • Inventory has no direct home in Housecall Pro; its help center points to QuickBooks Online Plus for stock.[10]

What usually breaks in a switch, whichever way you go

  • Recurring agreements. The agreement record usually exports; the schedule of future visits, visits used and renewal dates often have to be rebuilt. Ask who does that work.
  • Price book. Items and prices export; good-better-best option packages, images and member pricing rules usually need rebuilding.
  • Job history, photos and attachments. Ask how much history comes across and in what form. Photos and PDFs are usually the hardest part to move.
  • Equipment records. Make, model, serial and install date per customer drive replacement sales, so move them properly rather than as a notes field.
  • Stored cards. Saved cards are held by the payment processor, not the field service app, so they rarely move. Plan for customers to re-enter cards.
  • Open work and timing. Pick a cut-over date for open estimates, unpaid invoices and booked jobs, and switch in a quiet season, not your busiest week.

Before you sign

Questions to ask both vendors in the demo

  • What will we pay in year one with every user we have, including office staff and part-time techs, add-ons and card fees?
  • What is the contract term, what happens at renewal, and how much notice do we have to give to leave?
  • Who moves our data across, what exactly comes over (agreements, price book, photos, equipment), and what do we rebuild ourselves?
  • Show a tech building a good, better, best quote on the phone with no signal.
  • Show a maintenance agreement with our real terms: visits per year, member pricing, renewal reminder.
  • Can we change forms, job stages and checklists ourselves later, and how long does a change take?

A third option

Where Fieldproxy fits

When it is worth a look

Fieldproxy is AI-native field service software that is set up around your own workflow: your job types, stages, forms and approval steps, live within a day. It is one price per company with unlimited users, and you can run it from ChatGPT or Claude through its MCP server. It replaces Housecall Pro or ServiceTitan; it does not sit on top of either.

It is worth a look when you have outgrown Housecall Pro's templates but don't want ServiceTitan's contract and rollout: mixed residential and commercial work, client-specific checklists and approvals, several branches with different rules, or many users where per-seat or per-tech pricing adds up.

When it is not

A residential shop running standard work at under about 10 people is well served by Housecall Pro. A large residential contractor that wants a call center, marketing attribution and ServiceTitan's pricebook tools should buy ServiceTitan.

Fieldproxy has no free trial or card sign-up; pricing is quoted on a call. If you want to start today on your own, Housecall Pro's 14-day MAX trial needs no card.

FAQ

Housecall Pro vs ServiceTitan: common questions

Is Housecall Pro cheaper than ServiceTitan?

Almost always for a small team. Housecall Pro publishes $79, $189 and $329/mo plans (monthly billing) with 1, 5 and 8 users. ServiceTitan publishes no prices; it quotes per technician, bills onboarding separately and sells Pro add-ons.

Does ServiceTitan or Housecall Pro require a contract?

Housecall Pro does not require a long-term contract; it bills monthly or yearly and auto-renews. ServiceTitan's 10-K says new customers mainly sign noncancelable 12 to 36 month agreements with a minimum fee that renew automatically unless cancelled in advance.

How long does each take to set up?

Housecall Pro's Basic and Essentials are self-serve; MAX has a four-week onboarding journey. ServiceTitan's own podcast page puts implementation at 12 to 16 weeks.

When should a Housecall Pro shop move to ServiceTitan?

When you have a call center or dedicated CSRs, 15 or more technicians, stock on trucks to track, commercial or construction work, or need for Xero or Sage Intacct. Without those, the extra cost and contract rarely pay back.

Which is better for HVAC?

Both are built for residential HVAC. Housecall Pro suits smaller shops that want memberships and good-better-best estimates at a published price. ServiceTitan suits larger shops that want inventory, dispatch recommendations, a call center and deeper reporting.

Do they work offline?

ServiceTitan's Field Mobile App keeps most work running offline (status, time, signatures, notes, photos, estimates). Housecall Pro is view-only offline, for jobs you opened earlier.

Which has inventory management?

ServiceTitan, with purchasing and inventory modules for trucks and warehouses. Housecall Pro has no native stock tracking; its help center points to QuickBooks Online Plus.

Can I use Housecall Pro or ServiceTitan from ChatGPT or Claude?

Neither has an official ChatGPT or Claude connector that we could find on 13 November 2026. Third-party MCP servers and Zapier connect through their APIs; Housecall Pro's API is on MAX only.

Can I move my data from Housecall Pro to ServiceTitan?

Yes. ServiceTitan's help center has a guide for exporting Housecall Pro customers, jobs and estimates for import during onboarding.

Sources

Each vendor fact on this page links to one of these. All checked 13 November 2026. Vendors change plans often; if you spot something out of date, tell us and we will fix it.

  1. [1] Housecall Pro pricing page (plans, FAQ)
  2. [2] Housecall Pro AI Team
  3. [3] Housecall Pro Help: payment processing options
  4. [4] Housecall Pro terms of service
  5. [5] Housecall Pro Help: billing and account management
  6. [6] Housecall Pro Help: MAX onboarding support overview
  7. [7] Housecall Pro Help: import and export jobs and customers
  8. [8] Housecall Pro Help: what's new in estimates (multi-option)
  9. [9] Housecall Pro Help: service plans starter kit
  10. [10] Housecall Pro Help: how do I keep track of inventory?
  11. [11] Housecall Pro Help: using the customer portal
  12. [12] Housecall Pro Help: mobile FAQ (offline)
  13. [13] Housecall Pro Help: QuickBooks Desktop integration overview
  14. [14] Housecall Pro Help: API overview
  15. [15] Zapier: Housecall Pro MCP (third-party)
  16. [16] Housecall Pro Help: custom fields
  17. [17] Capterra: Housecall Pro reviews
  18. [18] ServiceTitan pricing page (packages, Pro add-ons)
  19. [19] ServiceTitan FY2026 Form 10-K (SEC, filed 25 Mar 2026)
  20. [20] ServiceTitan: Mastering ServiceTitan podcast page on implementation (24 Jul 2025)
  21. [21] ServiceTitan home page (trades and segments)
  22. [22] ServiceTitan Dispatch Pro
  23. [23] ServiceTitan: ServiceTitan vs BuildOps (ServiceTitan's own page)
  24. [24] ServiceTitan customer portal
  25. [25] ServiceTitan Help: inventory and purchase orders
  26. [26] ServiceTitan Help: Field Mobile App offline capabilities
  27. [27] ServiceTitan Help: accounting integrations overview
  28. [28] ServiceTitan App Marketplace program guide
  29. [29] ServiceTitan Help: Atlas
  30. [30] ServiceTitan Fall 2025 release guide (AI Virtual Agent)
  31. [31] Zapier: ServiceTitan MCP (third-party)
  32. [32] Capterra: ServiceTitan reviews
  33. [33] G2: ServiceTitan reviews
  34. [34] ServiceTitan Help: export your Housecall Pro data

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