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ServiceTitan vs Jobber

ServiceTitan vs Jobber: pricing, contracts and who each fits

Short answer: Jobber is the pick for home service teams of up to about 15 users that want a published monthly price and to be running within days. ServiceTitan is the pick for larger residential and commercial trade contractors that need a call center, memberships, inventory and deep reporting, and can commit to a 12 to 36 month contract and a 12 to 16 week rollout.

Independent comparison by the Fieldproxy team. Every vendor fact is linked to its source; checked 13 November 2026.

At a glance

The differences that decide it

These two are not close substitutes. Jobber is a self-serve tool for small teams; ServiceTitan is a sales-led platform for larger contractors. The question is usually whether you have outgrown Jobber, not which is better.

ServiceTitan

A full operating platform for residential and commercial trade contractors.

Pricing
Not published. Quoted per technician.[1],[2]
Contract
New customers usually sign annual or multi-year agreements of 12 to 36 months. They are noncancelable, carry a minimum subscription fee for the term, and in nearly all cases renew automatically unless cancelled in advance.[2]
Setup time
ServiceTitan's own podcast page: "The ServiceTitan implementation process lasts 12 to 16 weeks, starting off with a project kickoff."[3]
Free trial
None listed; pricing and demos go through sales.[1]
Built for
Residential and commercial trades (HVAC, plumbing, electrical, roofing, mechanical, refrigeration, fire and life safety and more), with enterprise and franchise offerings.[4]

Jobber

Job management for home service businesses, priced by team size.

Pricing
From $49/mo for one user ($29/mo billed yearly). Team plans $199 to $699/mo for 5 to 15 users.[17]
Contract
Monthly or yearly. Fees are non-refundable, and on the one-year commitment paid monthly, cancelling counts as notice of non-renewal: the remaining monthly payments are still due. You can't downgrade a tier before that year ends.[18]
Setup time
Jobber says many customers are up and running in about two hours, most teams within 10 business days, and its onboarding team moves key data in 3 to 5 business days.[20]
Free trial
14 days with Grow features, no card.[17]
Built for
Home service businesses across 50+ listed trades, from one user to about 15 on published plans.[21],[17]

  • Price and commitment

    Jobber publishes every price and bills monthly or yearly. ServiceTitan publishes none, prices per technician, and its 10-K says new customers sign noncancelable 12 to 36 month terms with a minimum fee, with onboarding billed separately.

  • Time to live

    Jobber says many customers are running in about two hours and most teams within 10 business days. ServiceTitan's own podcast page puts its implementation at 12 to 16 weeks.

  • Depth

    ServiceTitan adds what larger shops need: inventory across trucks and warehouses, memberships, call booking, Pro add-ons for dispatch, marketing and contact centers, QuickBooks Desktop and Sage Intacct sync, and construction billing. Jobber covers quoting, scheduling, invoicing and payments very well and stops there.

  • AI and ChatGPT

    ServiceTitan's AI (Atlas, the AI Virtual Agent, dispatch recommendations) runs inside ServiceTitan, with key parts sold as Pro add-ons. Jobber has an official ChatGPT and Claude connector; ServiceTitan has none we could find.

Pricing

ServiceTitan vs Jobber pricing

Published prices only, read off each vendor’s own pricing page on 13 November 2026. Where a vendor does not publish a price we say so rather than repeat third-party guesses.

ServiceTitan

Three packages, priced per technician on a quote. No prices on the page.[1]

PlanMonthlyBilled yearly
StarterDispatching, scheduling, call booking, invoicing, pricebookQuoteQuote
EssentialsAdds mobile estimates and payroll managementQuoteQuote
The WorksAdds advanced reporting, commission tracking, customizable membershipsQuoteQuote
  • Pro add-ons are quoted separately: AI Virtual Agent, Marketing Pro, Contact Center Pro, Pricebook Pro, Fleet Pro, Scheduling Pro, Dispatch Pro and Field Pro. Payments, integrated financing and accounts payable are listed apart from the packages.[1]
  • Onboarding, training and professional services are invoiced separately at the start of the contract.[2]

Full ServiceTitan pricing breakdown

Jobber

Published tiers, priced by plan and team size (1, 5, 10 or 15 users). Above 15 users, contact sales.[17]

PlanMonthlyBilled yearly
Core1 user$49$29
Connect1 user; 5 users $199 / $149; 15 users $399 / $299$139$99
Grow1 user; 5 users $299 / $229; 15 users $499 / $399$199$149
PlusFrom 5 users; 15 users $699 / $529$499$399
  • Extra users $29/mo each. Add-ons: Marketing Suite $99/mo, AI Receptionist $29/mo, Pipeline $49/mo (Receptionist and Marketing Suite are included in Plus).[17]
  • A third option sits between monthly and yearly: a one-year commitment paid in 12 monthly instalments.[17],[18]
  • Card payments 2.9% + 30¢, Tap to Pay 2.7% + 30¢, bank (ACH, US) 1%.[17]

Full Jobber pricing breakdown

ServiceTitan doesn't publish prices, so we don't print the per-technician estimates other sites repeat; they trace back to third-party guesses. Ask for a written year-one total, including onboarding and any Pro add-ons, before you compare it with Jobber's published price.

Commitment

Contracts, minimums and implementation time

As each vendor states it. These decide your real switching cost more than the monthly price does.

ServiceTitanJobber
ContractNew customers usually sign annual or multi-year agreements of 12 to 36 months. They are noncancelable, carry a minimum subscription fee for the term, and in nearly all cases renew automatically unless cancelled in advance.[2]Monthly or yearly. Fees are non-refundable, and on the one-year commitment paid monthly, cancelling counts as notice of non-renewal: the remaining monthly payments are still due. You can't downgrade a tier before that year ends.[18]
MinimumsA minimum subscription fee for the term; you can add technicians monthly at the contracted rate. We found no published minimum technician count.[2]No minimum beyond the term you choose. Plus starts at 5 users and covers up to 15.[18],[17],[19]
ImplementationServiceTitan's own podcast page: "The ServiceTitan implementation process lasts 12 to 16 weeks, starting off with a project kickoff."[3]Jobber says many customers are up and running in about two hours, most teams within 10 business days, and its onboarding team moves key data in 3 to 5 business days.[20]
Onboarding includedImplementation and professional services teams handle onboarding and configuration, invoiced separately.[2]Connect: 2 sessions (up to 2 hours). Grow: 3 sessions (up to 3 hours). Plus: unlimited sessions with a dedicated specialist and data import help.[17],[19]
Free trialNone listed; pricing and demos go through sales.[1]14 days with Grow features, no card.[17]

Features

ServiceTitan vs Jobber (and Fieldproxy), feature by feature

What each product does, with the plan it needs where the vendor says. Anything we could not confirm on the vendor's own pages is left out. The Fieldproxy column is our own product, so you can see a third option; each cell links to the page that shows it.

Scheduling and dispatch

ServiceTitan

Dispatch board, scheduling and call booking in every package. Dispatch Pro (add-on) recommends the tech for each job by skill, location and performance and can cap drive time.[1],[5]

Jobber

Drag-to-reschedule calendar, map view and routing. Route optimisation on Connect and up; Jobber's help center says the Optimize button runs twice a day and is tied to its older schedule view.[22],[23]

Fieldproxy

Schedule board, map and route order; AI can propose changes, which wait for your approval and can be undone.

Jobs and work orders

ServiceTitan

Jobs with a pricebook in every package. For construction work, ServiceTitan lists job costing, change orders, RFIs and submittals.[1],[6]

Jobber

Jobs with one-off or recurring visits, job forms, and checklists from Connect up.[22],[17]

Fieldproxy

Jobs with your own job types, stages, forms and checklists, set up around how you already work.

Quotes and estimates

ServiceTitan

Mobile estimates on Essentials and The Works; Field Pro (formerly Sales Pro) add-on for in-home sales.[1]

Jobber

Quotes with automated follow-ups; optional line items for upsells on Grow and up.[22],[17]

Fieldproxy

Quotes with good, better, best options, approved by the customer from a link; margin floors and approval over a limit.

Invoicing and payments

ServiceTitan

Invoicing in every package, plus ServiceTitan Payments and integrated financing. AIA-style (G702/G703) invoicing for construction contracts.[1],[6]

Jobber

Batch invoicing, Jobber Payments (card, Tap to Pay, ACH) and consumer financing through Wisetack.[22],[17]

Fieldproxy

Invoice when the job is done, with payment links; card payments through Stripe.

Maintenance agreements

ServiceTitan

Memberships; customizable memberships in The Works. Service agreements show in the customer portal.[1],[7]

Jobber

Recurring jobs with repeat visits. We found no separate membership or service-agreement module on Jobber's feature pages.[22]

Fieldproxy

Service agreements, memberships and recurring visits that create the next visit on schedule.

Inventory and purchasing

ServiceTitan

Purchasing and inventory modules: purchase orders, stock levels on trucks and in warehouses.[8]

Jobber

No stock or warehouse tracking listed; it tracks material costs on jobs and keeps a products and services list.[22]

Fieldproxy

Warehouse and van stock, parts used on jobs, and purchase orders drafted when stock drops below its minimum.

Customer portal

ServiceTitan

Customer portal: 24/7 self-scheduling, view and approve estimates, pay invoices, see service agreements and installed equipment.[7]

Jobber

Client hub: customers request work, approve quotes or ask for changes, see scheduled jobs and pay invoices or deposits.[22]

Fieldproxy

Customer portal and links for requests, quote approval, job status and invoices.

Mobile app and offline

ServiceTitan

Field Mobile App. Most core work runs offline (job status, time, signatures, notes, photos, estimates); card swipe, Tap to Pay, purchase orders and contracts need a connection.[9]

Jobber

iOS and Android app. Timers keep running offline; geofenced timers, crew clock-in and past time entries need a connection.[24]

Fieldproxy

Android and iOS technician app with checklists, photos, signatures and GPS check-in; works offline and syncs later.

Reporting

ServiceTitan

Reporting in every package; Advanced Reporting in The Works.[1]

Jobber

Built-in reports on every plan; custom reports on Plus; an AI custom report builder in Jobber AI.[17],[25]

Fieldproxy

Dashboards and reports built around your own fields and stages.

QuickBooks Online

ServiceTitan

Yes.[10]

Jobber

Yes, on Connect and up.[17],[26]

Fieldproxy

Built-in sync.

QuickBooks Desktop

ServiceTitan

Yes.[10]

Jobber

No. Jobber's help center: no information can be passed between Jobber and QuickBooks Desktop.[26]

Fieldproxy

Supported, including Enterprise.

Xero and other accounting

ServiceTitan

Xero and Sage Intacct, plus a general CSV export for other accounting systems.[10]

Jobber

Xero, one way from Jobber into Xero, on Connect and Grow, in the US, Canada, UK, Australia and New Zealand. Built and maintained by Xero.[27]

Fieldproxy

Xero and Sage integrations.

API

ServiceTitan

Developer API; ServiceTitan cites 450+ API endpoints and 100+ integrations. Marketplace partners pay annual dues.[6],[11]

Jobber

Public GraphQL API through the Jobber Developer Center; custom integrations for your own account are allowed. Plus includes an API tour.[28],[19]

Fieldproxy

Open API with developer docs.

AI features

ServiceTitan

Titan Intelligence: Atlas, a conversational assistant inside ServiceTitan (core product; some features need Field Pro or ServiceTitan Max, several in preview), the AI Virtual Agent for after-hours and overflow calls (Pro add-on), and AI dispatch recommendations.[12],[13],[1],[5]

Jobber

Jobber AI: AI Receptionist (paid add-on, included in Plus), custom report builder, automations, Rewrite, voice commands in the field and recommendations.[25],[17]

Fieldproxy

AI agents that answer calls and texts, triage requests, help dispatch, follow up quotes and draft back-office work, with your approval before anything goes out.

ChatGPT / Claude (MCP)

ServiceTitan

No official ChatGPT or Claude connector found. Community MCP servers and Zapier's MCP connect through the API.[14]

Jobber

Official connector for ChatGPT and Claude on all paid plans. Reads clients, requests, quotes, jobs and invoices; creates requests, clients, properties and quotes. It can't create or edit jobs or invoices, change the schedule, or delete anything.[29]

Fieldproxy

Its own MCP server: run jobs, schedules and invoices from ChatGPT or Claude.

Customisation depth

ServiceTitan

Set up with ServiceTitan's implementation and professional services teams. We found no public documentation of custom-field or form limits.[2]

Jobber

Job forms and checklists; custom time-tracking labels and a Custom Automation Builder on Plus. Work follows Jobber's request, quote, job, invoice flow.[22],[19]

Fieldproxy

Fields, stages, forms, rules and screens built around your process, and changed by asking; live within a day.

Fit

Which trades and company sizes each one suits

The fit splits on team size, call volume, and how much of the business runs on agreements and stock.

Pick ServiceTitan if…

  • You run 15+ technicians, a call center or dispatchers, and want booking, dispatch and marketing attribution in one system.
  • Memberships and maintenance agreements are a large share of revenue.
  • You carry stock on trucks and in warehouses and need purchase orders.
  • You do residential and commercial or construction work and need AIA-style billing, or you run QuickBooks Desktop, Sage Intacct or Xero.
  • You have the budget and the patience for a multi-month rollout and a multi-year contract.

Pick Jobber if…

  • You have 1 to 15 users and want a published price with no long-term contract.
  • You need to be running this week, not this quarter.
  • Your work is quote, job, invoice, with recurring visits but no membership program or stock to track.
  • You use QuickBooks Online or Xero, not QuickBooks Desktop.
  • You want to work in ChatGPT or Claude through an official connector.

Reviews

What users complain about

Recurring themes in G2 and Capterra reviews, paraphrased. Both products are well rated overall; these are the patterns in the critical reviews, not the average experience.

ServiceTitan

  • Price, and extra charges as you add modules or grow.[15],[16]
  • A steep learning curve, and onboarding that reviewers describe as long and complicated.[16],[15]
  • Long contracts that are hard to exit.[15]
  • Support waits and being passed between teams.[16]

Jobber

  • Reporting is the most-cited weakness: users find it basic and hard to slice without exporting.[30]
  • Cost rises with add-ons and jumps between plans; some reviewers call out price increases and features held back for higher tiers.[30],[31]
  • Occasional glitches, including inconsistent QuickBooks syncing, and a daily re-login some find tiresome.[30]
  • Limited control over user permissions and quote layout.[30],[31]

Switching

Switching between ServiceTitan and Jobber

Most moves go from Jobber up to ServiceTitan as a company grows. Going the other way is mostly a contract question.

Jobber to ServiceTitan

  • Export clients from Jobber as CSV (admins only, up to 1,500 rows per file); job and invoice history come out through reports.[32]
  • ServiceTitan imports your data during onboarding as part of a 12 to 16 week implementation it runs with you.[3],[2]
  • Budget for onboarding fees: ServiceTitan invoices them separately at contract start.[2]

ServiceTitan to Jobber

  • Check your term first: ServiceTitan contracts are noncancelable for 12 to 36 months and nearly all renew automatically unless cancelled in advance.[2]
  • Export what you need before the end date; accounting data can go out through ServiceTitan's general CSV export.[10]
  • Import clients into Jobber from CSV and jobs from CSV (beta, up to 1,000 at a time); Plus includes data import help.[33],[34],[19]
  • Expect to rebuild memberships, inventory and price book options, which Jobber models more simply.[22]

What usually breaks in a switch, whichever way you go

  • Recurring agreements. The agreement record usually exports; the schedule of future visits, visits used and renewal dates often have to be rebuilt. Ask who does that work.
  • Price book. Items and prices export; good-better-best option packages, images and member pricing rules usually need rebuilding.
  • Job history, photos and attachments. Ask how much history comes across and in what form. Photos and PDFs are usually the hardest part to move.
  • Equipment records. Make, model, serial and install date per customer drive replacement sales, so move them properly rather than as a notes field.
  • Stored cards. Saved cards are held by the payment processor, not the field service app, so they rarely move. Plan for customers to re-enter cards.
  • Open work and timing. Pick a cut-over date for open estimates, unpaid invoices and booked jobs, and switch in a quiet season, not your busiest week.

Before you sign

Questions to ask both vendors in the demo

  • Show the board on a surge day: bulk-move ten tune-ups to next week and notify those customers, then drop an emergency call on a tech mid-route.
  • What will we pay in year one with every user we have, including office staff and part-time techs, add-ons and card fees?
  • What is the contract term, what happens at renewal, and how much notice do we have to give to leave?
  • Who moves our data across, what exactly comes over (agreements, price book, photos, equipment), and what do we rebuild ourselves?
  • Show a tech building a good, better, best quote on the phone with no signal.
  • Show a maintenance agreement with our real terms: visits per year, member pricing, renewal reminder.
  • Can we change forms, job stages and checklists ourselves later, and how long does a change take?

A third option

Where Fieldproxy fits

When it is worth a look

Fieldproxy is AI-native field service software that is set up around your own workflow: your job types, stages, forms and approval steps, live within a day. It is one price per company with unlimited users, and you can run it from ChatGPT or Claude through its MCP server. It replaces ServiceTitan or Jobber; it does not sit on top of either.

It is worth a look for the shop caught between the two: too complex for Jobber's template (commercial agreements with their own visit rules, approvals before a quote goes out, inspection forms by equipment type, several sites), but unwilling to sign a multi-year contract and wait months to go live.

When it is not

A small residential crew with standard work is better served by Jobber. A large residential operation that wants ServiceTitan's call-center, marketing and pricebook depth and can take the rollout should buy ServiceTitan.

Fieldproxy has no free trial or card sign-up; pricing is quoted on a call. If you want to start today on your own, Jobber's 14-day trial needs no card.

FAQ

ServiceTitan vs Jobber: common questions

Is ServiceTitan better than Jobber?

For a large contractor with a call center, memberships and inventory, yes: it does far more. For a small home service team, no: Jobber is faster to start, publishes its prices and has no long-term contract. The better tool is the one that fits your size.

How much does ServiceTitan cost compared with Jobber?

Jobber publishes prices: $49/mo for one user up to $699/mo for 15 users on Plus (monthly billing). ServiceTitan publishes no prices; it quotes per technician, invoices onboarding separately and sells Pro add-ons on top. Get a written year-one total from ServiceTitan to compare.

Does ServiceTitan require a contract?

Yes, for most new customers. ServiceTitan's FY2026 10-K says new customers mainly sign annual or multi-year agreements of 12 to 36 months that are noncancelable, carry a minimum fee and renew automatically unless cancelled in advance. Jobber bills monthly or yearly.

How long does it take to implement ServiceTitan vs Jobber?

ServiceTitan's own podcast page says its implementation lasts 12 to 16 weeks. Jobber says many customers are running in about two hours and most teams within 10 business days.

When should I move from Jobber to ServiceTitan?

Common triggers: more than about 15 users (Jobber's published plans stop at 15), a dedicated call center or dispatchers, a membership program you need to track and bill, stock on trucks, or QuickBooks Desktop. If none of those apply, the move usually costs more than it returns.

Which is better for a mid-size HVAC business?

ServiceTitan has deeper HVAC tooling (memberships, pricebook, dispatch recommendations, call booking) and is built for larger shops. Jobber suits HVAC crews that mainly need scheduling, quoting and invoicing and want to start quickly. If your agreements, approvals or checklists don't fit either, look at a configurable tool.

Does Jobber or ServiceTitan work with QuickBooks Desktop?

ServiceTitan does, alongside QuickBooks Online, Sage Intacct and Xero. Jobber syncs only with QuickBooks Online and Xero; its help center says nothing passes to QuickBooks Desktop.

Can I use ServiceTitan or Jobber from ChatGPT or Claude?

Jobber has an official connector that reads clients, quotes, jobs and invoices and creates requests, clients and quotes. ServiceTitan has no official connector we could find; its AI assistant Atlas runs inside ServiceTitan, and community MCP servers or Zapier connect through its API.

Does ServiceTitan or Jobber work offline?

ServiceTitan's Field Mobile App runs most core work offline (status, time, signatures, notes, photos, estimates); card payments need a connection. Jobber documents offline timers; geofenced timers and crew clock-in need a connection.

What breaks when switching between them?

Customer lists move cleanly by CSV. Memberships, the price book and its options, job photos, equipment records, saved cards and open work need planning. Leaving ServiceTitan also means working to its contract end date and renewal notice.

Sources

Each vendor fact on this page links to one of these. All checked 13 November 2026. Vendors change plans often; if you spot something out of date, tell us and we will fix it.

  1. [1] ServiceTitan pricing page (packages, Pro add-ons)
  2. [2] ServiceTitan FY2026 Form 10-K (SEC, filed 25 Mar 2026)
  3. [3] ServiceTitan: Mastering ServiceTitan podcast page on implementation (24 Jul 2025)
  4. [4] ServiceTitan home page (trades and segments)
  5. [5] ServiceTitan Dispatch Pro
  6. [6] ServiceTitan: ServiceTitan vs BuildOps (ServiceTitan's own page)
  7. [7] ServiceTitan customer portal
  8. [8] ServiceTitan Help: inventory and purchase orders
  9. [9] ServiceTitan Help: Field Mobile App offline capabilities
  10. [10] ServiceTitan Help: accounting integrations overview
  11. [11] ServiceTitan App Marketplace program guide
  12. [12] ServiceTitan Help: Atlas
  13. [13] ServiceTitan Fall 2025 release guide (AI Virtual Agent)
  14. [14] Zapier: ServiceTitan MCP (third-party)
  15. [15] Capterra: ServiceTitan reviews
  16. [16] G2: ServiceTitan reviews
  17. [17] Jobber pricing page
  18. [18] Jobber terms of service (sections 3 and 18)
  19. [19] Jobber Help: the Plus plan
  20. [20] Jobber: Jobber vs ServiceTitan (Jobber's own page, updated 5 Oct 2026)
  21. [21] Jobber industries
  22. [22] Jobber features
  23. [23] Jobber Help: how to route
  24. [24] Jobber Help: timers and timesheets in the app (offline behaviour)
  25. [25] Jobber AI features
  26. [26] Jobber Help: QuickBooks integration FAQs
  27. [27] Jobber Help: Jobber and Xero integration
  28. [28] Jobber Help: Developer Center (GraphQL API)
  29. [29] Jobber Help: connect Jobber to Claude and ChatGPT
  30. [30] Capterra: Jobber reviews
  31. [31] G2: Jobber reviews
  32. [32] Jobber Help: export client information
  33. [33] Jobber Help: import clients
  34. [34] Jobber Help: import jobs (beta)

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