Auto-Dispatch Security Technician on Alarm Trigger
Automatically dispatch the nearest available security technician when alarm systems trigger at client locations.
When
Security alarm triggered
Then
Technician dispatched
10 minutes per alarm
Time Saved
65% faster response time
ROI Impact
When a security alarm triggers, the system automatically locates the nearest available technician via GPS, dispatches them with complete site information, and updates the customer - reducing average response time by 65%.
How This Automation Works
Security alarm triggered → Technician dispatched
Alarm Received
Central station receives alarm signal
Tech Located
GPS finds nearest available technician
Auto-Dispatch
Technician assigned with full details
Customer Notified
ETA and technician info sent
How It Works
Respond to alarms in minutes, not hours. When a monitored alarm triggers, this automation instantly identifies the nearest available technician, dispatches them with all site details, and notifies the customer - providing faster response than competitors.
The Trigger
When a monitored security system sends an alarm signal to your central station
The Action
Nearest available technician is automatically dispatched with site access codes, contact info, and alarm details
Common Use Cases in Security
- Burglar alarm responses
- Fire alarm verifications
- Panic button activations
- Door/window sensor triggers
- Motion detector alerts
Results You Can Expect
Faster Response
Minutes not hours
Customer Safety
Quick response when it matters
Competitive Edge
Faster than competitors
Efficiency
No manual dispatch decisions
Frequently Asked Questions About This Automation
Dispatch happens within 30 seconds of alarm receipt, with technician notification and customer alert sent simultaneously.
Set Up Emergency Dispatch in Minutes
Stop doing manual work that software can handle. Fieldproxy makes it easy to set up this automation and dozens more - no coding required. Our AI builder helps you customize everything to match your exact business process.
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