The AI-native Verizon Connect Work alternative that fits your exact workflow
Verizon is retiring Verizon Connect Work, and steering you onto Field Service Dispatch, bundled with GPS fleet tracking you may not need. Fieldproxy rebuilds your exact scheduling and contract-visit workflows, keeps your QuickBooks sync, and migrates your data for free, with no telematics lock-in.
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Fieldproxy vs Verizon Connect Work at a glance
Where the two platforms differ on the decisions that actually move ROI.
| Fieldproxy | Verizon Connect Work | |
|---|---|---|
| Pricing | Transparent per-user pricing, tailored to your ops | Not publicly listed, sold through Verizon Connect sales; now being discontinued + N/A (product being retired) setup |
| Implementation | 1-3 weeks | N/A, existing customers are being migrated off |
| AI Agents | Voice + chat for dispatch, quoting, comms | No |
| AI-driven customization | Describe a change in plain English → built live | No, requires PS hours or admin clicks |
| Multi-vertical support | Any service business | Served most trades (product now being retired) |
| Custom mobile apps | Per role and per industry | Standard mobile app |
| Contract terms | Annual | Being retired, Verizon is steering Work customers onto its newer Field Service Dispatch product, which runs bundled with Reveal GPS telematics |
Where Verizon Connect Work struggles
Honest gaps we hear about from teams currently using Verizon Connect Work.
Being retired, Verizon is sunsetting Work and moving customers onto Field Service Dispatch, which is bundled with Reveal telematics, so you can be pushed into paying for GPS fleet tracking you never asked for
The replacement is not like
for-like, contract-visit billing with varying costs, custom job workflows, and the reports you rely on don't carry over cleanly, meaning re-setup and manual data re-entry
An aging product with little recent investment, active 'update your Work mobile app' wind
down notices, no roadmap, and a closing window to get your data out
What Fieldproxy does instead
How each gap is addressed natively in the Fieldproxy platform.
AI Agents, voice and chat agents for dispatch, scheduling, quoting, and customer comms that Work never had and Field Service Dispatch doesn't offer
AI
driven customization, describe a workflow in plain English and the platform builds it (Lovable for FSM), so your exact Work scheduling and contract-visit billing is rebuilt as-is instead of squeezed into someone else's template
Free, assisted migration off Work, clients, jobs, contracts, and history imported for you, with the same QuickBooks integration you already rely on, and no forced Reveal telematics lock
in
Real service teams run Fieldproxy their way
From single-trade shops to multi-site operations, each configured to its exact workflow, not a template.
Rebuilt cinema install + maintenance coordination across thousands of sites.
Read their storyRecurring visits and service records, run their way end to end.
Read their storyKitchen-equipment maintenance across hundreds of cloud kitchens.
Read their storyVerizon Connect Work pricing vs Fieldproxy pricing
Lower per-user cost, a scoped one-time implementation, and you’re live in 1-3 weeks.
Verizon Connect Work
The retiring field-service scheduler (formerly Fleetmatics WORK / Connect2Field)
- Pricing
- Not publicly listed, sold through Verizon Connect sales; now being discontinued
- Setup
- N/A (product being retired)
- Implementation
- N/A, existing customers are being migrated off
- Contract
- Being retired, Verizon is steering Work customers onto its newer Field Service Dispatch product, which runs bundled with Reveal GPS telematics
When to choose which
Fieldproxy isn't the right fit for everyone. Here's the honest take.
When Verizon Connect Work is the right choice
- Did the core job, scheduling, dispatch, work orders, quoting, and invoicing in one place
- Native QuickBooks integration many SMBs built their back office around
- Long-standing Fleetmatics WORK / Connect2Field lineage with a loyal trades base
When Fieldproxy is the right choice
- AI Agents, voice and chat agents for dispatch, scheduling, quoting, and customer comms that Work never had and Field Service Dispatch doesn't offer
- AI-driven customization, describe a workflow in plain English and the platform builds it (Lovable for FSM), so your exact Work scheduling and contract-visit billing is rebuilt as-is instead of squeezed into someone else's template
- Free, assisted migration off Work, clients, jobs, contracts, and history imported for you, with the same QuickBooks integration you already rely on, and no forced Reveal telematics lock-in
- You need to scale beyond HVAC / Electrical into adjacent verticals without re-platforming
- You want transparent, lower per-user pricing, and changes that are included, not billed as professional-services projects
Switching from Verizon Connect Work to Fieldproxy
A guided three-step migration designed to minimise risk and downtime.
Free migration consultation
We map your existing Verizon Connect Work workflows to Fieldproxy and flag anything we'd recommend redesigning instead of porting like-for-like.
Data migration assistance
We help export and import your customer, job, and asset data from Verizon Connect Work, no spreadsheets or copy-paste required.
Parallel run period
Run both platforms in parallel for 2 weeks before fully cutting over, so your team gains confidence with no service interruption.
Frequently asked questions
About Fieldproxy as a Verizon Connect Work alternative.
Is Fieldproxy a good Verizon Connect Work alternative?
How does Fieldproxy pricing compare to Verizon Connect Work?
How long does it take to switch from Verizon Connect Work to Fieldproxy?
Does Fieldproxy work for HVAC?
Can Fieldproxy replace Verizon Connect Work for AI features?
How quickly can I customize Fieldproxy compared to Verizon Connect Work?
What customer support does Fieldproxy offer compared to Verizon Connect Work?
Related guides
How teams switching from Verizon Connect Work approach the transition, plus deeper dives on AI-native field service.
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