HVAC
HVAC field service management software built around how you already work.
No-cool and no-heat calls, maintenance agreements, system replacements, commercial rooftop contracts and refrigerant logs, set up the way your techs actually run them. Change a field, a rule or a dispatch queue by asking in plain English, and Fieldproxy AI agents assist your team. Live within a day, with unlimited users.
Board · HVAC · Today
All regionsDispatch Agent matched Luis M. · EPA certifiedHV-4137
Chiller PPM, Q3
HV-4174
Filter change, 12 units
HV-4211
Heat pump install quote
HV-4248
Walk-in cooler alarm
HV-4285
Boiler service, Tower B
HV-90412
Riverside Plaza
RTU-3 no-cool over the data room
Tech app · Luis M.
Waiting for dispatch
Watcher Agent
Watching this jobWaiting for superheat from the tech
HV-90412
NewRTU-3 no-cool over the data room
Client
Northwind Property Group
Site
Riverside Plaza
Contract
PPM contract · P2 · 4h SLA
Assigned
Unassigned
RTU-3 cooling again inside the 4-hour SLA.
Readings, refrigerant log and photos are on the client report already.
Plain English
Say how you run it. It goes live.
Each change on the right was made by typing one sentence. No dev ticket, no rebuild, live for every tech.
Reading fields added
Superheat and subcooling now on every AC service job
Refrigerant type required
Job can't close until the type is logged
Pushed to every tech
Live on open and future service jobs
Live in
Built your way
Built for HVAC operations
Service calls, maintenance agreements, installs and commercial contracts, all in one platform.
Maintenance agreements
Equipment on every site
Refrigerant logs
Certification-aware dispatch
Good, better, best replacement quotes
Warranty tracking
Callback detection
After-hours on-call rota
Commercial contract billing
Offline technician app
Reports you can change
The 11pm no-cool call gets answered
See it built around how your team already works.
Get DemoHow HVAC runs on it
How a HVAC business runs on Fieldproxy.
The parts of Fieldproxy HVAC teams lean on most, set up to your own stages, forms and prices.
Care plans and memberships
Good, Better, Best on site
Nameplate photo to equipment
Installs as projects


HVAC CRM
An HVAC CRM that knows every unit and every agreement.
Most CRMs for HVAC companies track the person and the deal. An HVAC business also needs the house or building, the equipment in it and the maintenance agreement that covers it. In Fieldproxy the customer record holds all of it, beside the leads and quotes, so the CRM and the service history are one system, not two kept in step.
Customer, site and equipment
Leads that become jobs
Who is on a plan
Every conversation on the record
Replacement lists you can ask for
A portal for your customers
HVAC estimating, proposals and flat-rate pricing
HVAC estimating and proposal software, priced from your own book.
Price repairs and replacements the way you already do: a flat rate per task, time and materials, or a mix of both. The technician or comfort advisor builds the proposal on site, the customer picks an option and signs, and it becomes a job without retyping a line.
Flat-rate pricing
Good, better, best proposals
Margin floors
Signed on the spot
Proposal to install job
Follow-up on the quiet ones
HVAC invoicing
HVAC invoice software that bills the job you actually did.
The invoice is drafted from the completed job: the flat-rate tasks or the hours and parts used, with the photos and the customer's signature. The technician takes payment on the spot, or it goes out with a payment link, and it syncs to your books.
Invoice from the job
Tap to Pay and payment links
Agreement billing
Commercial billing
Reminders that stop on payment
Two-way with your books
AI for HVAC businesses
AI that does the HVAC admin, so the office doesn't have to.
Fieldproxy is AI-native field service software. The AI agents work inside your HVAC workflow, on your jobs and customers, and you confirm anything that matters before it happens.
Answers the no-cool call and books it
Reshuffles the board in a heat wave
Tells customers when the tech is coming
Chases refrigerant logs, drafts invoices
Switching
Moving from another tool? We move you.
HVAC teams come to us from ServiceTitan, Housecall Pro, Jobber or FieldEdge and from spreadsheets. We map how you run on a 30-minute call, configure it within a day, migrate your customers, properties and jobs, and switch you over when your crews are ready. Fieldproxy AI moves it all over from any major tool or custom system in less than a day.
Shaped to your trade
Your business doesn't run like the template. Neither does Fieldproxy.
Commercial HVAC
Residential HVAC
Refrigeration
Platform
A complete HVAC platform
Dispatch, maintenance agreements, equipment, quotes and the technician app, ready day one.
Dispatching & Scheduling
Preventive Maintenance & Agreements
Asset Management
Estimates & Quotes
Mobile App
CRM & Customer Portal
Integrations
Plays nicely with the tools you already use
QuickBooks
Invoice + payment sync
Stripe
Card + ACH payments
Google Calendar
2-way tech calendars
Gmail
Customer email + threads
AI phone agent
Answers the no-cool call at 11pm
Zapier
Anything else
Watch it work
HVAC scheduling: emergency calls and maintenance visits
Two walkthroughs on a working HVAC account: how a new request is triaged as an emergency or routine visit and booked to the right technician, and how preventive maintenance visits book themselves from the agreement.
Want it running on your jobs? We set it up around them.
Get DemoSwitching from another platform to run HVAC?
See how Fieldproxy stacks up against the platforms HVAC teams evaluate.
vs ServiceTitan
The enterprise residential service platform
Housecall Pro alternative
The home-service SaaS for solo operators and small teams
Compare with Workiz
Field service software for on-demand trades
Switch from FieldEdge
Field service management for service contractors
vs Service Fusion
Flat-rate field service software with unlimited users
ServiceM8 alternative
Mobile-first job management for trade businesses
HVAC resources from the Fieldproxy blog
Field-tested playbooks, benchmarks, and how-tos.
AI Agents for HVAC Work Order Management: Enhancing Technician Productivity
Explore how AI agents revolutionize work order management in the HVAC industry, significantly boosting technician productivity through streamlined processes and intelligent automation.
AI Agents for HVAC: Invoice Automation Enhancing Cash Flow Management
Explore how AI agents are revolutionizing invoice automation in HVAC, optimizing cash flow management for companies.
AI Agents for HVAC: Enhancing Predictive Maintenance and Compliance
Discover how AI agents can revolutionize HVAC predictive maintenance and compliance automation, leading to significant cost savings and operational efficiency.
AI agents
What the AI agents do on an HVAC job
Seasonal peaks, certification rules and equipment that has to be identified before it can be quoted. The agents are pointed at exactly that.
Calling Agent
Answers the no-cool call at 11pm in July, works out whether it's an emergency, books it into the on-call slot and writes up the job.
Dispatch Agent
Won't route a refrigerant job to a tech without the right EPA card, and weighs whose van already carries the parts.
Scheduler Agent
Stacks spring AC and fall furnace tune-ups against real capacity, so agreement customers get served without crowding out the emergency calls.
Specialist guides
Running something more specialised? Read the guide.
How the job really runs, the rules with their sources, exactly what to record, and how it is set up, for businesses close to this trade.
Questions
Straight answers.
What is HVAC service management software?
HVAC service management software runs the whole service side of an HVAC business in one place: taking the call, scheduling and dispatching the right technician, the job on the technician's phone, equipment and refrigerant records, maintenance agreements, quotes and invoicing. Fieldproxy is HVAC service management software set up to your own job types and checklists, with AI agents that answer calls, rebuild the schedule around emergencies and draft invoices from completed work.
What is HVAC field service management software?
HVAC field service management software is the system an HVAC company runs its field work on: calls and online requests, scheduling and dispatch, the technician's mobile app, equipment and refrigerant records, maintenance agreements, quotes, invoices and payments. Fieldproxy is AI-native HVAC field service management software, set up to your own job types, forms and checklists, with unlimited users.
Does Fieldproxy include an HVAC CRM?
Yes. The customer record is the CRM: leads, quotes and follow-ups, each customer's sites and equipment with its service history, maintenance agreement status and renewals, and every email and call summary. Customers get a portal to see their equipment, visits, quotes and invoices.
Can I use flat-rate pricing for HVAC repairs?
Yes. You build your own flat-rate price book, with each task at one price covering labour and parts, and technicians quote from it on site. Proposals can show good, better and best options, each checked against a margin floor, and time-and-materials pricing works beside flat rate where you need it.
What should HVAC invoice software do?
It should draft the invoice from the job the technician completed, take payment on site or by link, bill maintenance agreements on schedule, handle PO numbers and one invoice across many sites for commercial customers, and sync to your accounting. Fieldproxy does each of these and syncs two-way with QuickBooks Online, Desktop and Enterprise, Xero and Sage.
Does Fieldproxy work for commercial HVAC as well as residential?
Yes. Commercial rooftop units, chillers and building equipment are tracked per site on contract with their own billing, beside residential agreements, repairs and replacements. Each job type gets its own stages, forms and checklists.
Does the HVAC software include a mobile app for technicians?
Yes. Technicians get an Android and iOS app with their jobs, the unit's history, checklists, readings, photos and customer signatures. It works offline and syncs when signal returns.
What is the best software for an HVAC business?
The best HVAC software is the one that fits how your business actually runs: emergency no-cool and no-heat calls, maintenance agreements, system replacements, commercial contracts and refrigerant records. Template tools work well if your process matches theirs. Fieldproxy is HVAC software set up to your own job types, forms and checklists, with AI agents that answer calls, schedule, keep customers updated and draft invoices, one price per company with unlimited users.
What is the best HVAC software for a small business?
For a small HVAC team, look for quick setup, maintenance agreements, an offline technician app and pricing that does not rise with every hire. Simple template tools suit a crew whose work matches the template. Fieldproxy suits small teams that run agreements, commercial work or their own process, with one price per company and unlimited users.
How much does HVAC software cost?
Many HVAC tools charge per technician or per user, so the bill rises with every hire. Fieldproxy is one price per company with unlimited users, so adding technicians, dispatchers and office staff does not add cost. Each plan includes a monthly allowance of AI credits.
Can HVAC software manage maintenance agreements?
Yes. In Fieldproxy each agreement holds its covered equipment, the visits per year (for example a spring AC check and a fall furnace check) and its billing schedule. Visits are scheduled and reminded automatically, billing runs monthly or annually, and agreements coming up for renewal are flagged so they do not lapse.
Does it track refrigerant use and technician certifications?
Yes. Technicians log the refrigerant type and pounds added or recovered on each job, against the unit and the truck, and the job cannot close without it. Each technician's EPA certification is held on their profile, so refrigerant work is only dispatched to certified techs, and the log can be exported for your records.
How long does it take to switch from ServiceTitan or Housecall Pro?
We map how you run on a 30-minute call, configure Fieldproxy to it within a day, then migrate your customers, sites, equipment, agreements and open jobs. Fieldproxy AI moves it all over from any major tool or custom system in less than a day, and you switch over when your technicians are ready.
Is there AI for HVAC businesses?
Fieldproxy's AI agents answer calls, texts and emails, book service calls, build and rebuild the schedule around emergencies, dispatch by certification and location, chase missing refrigerant logs and photos, and draft invoices from completed jobs. They work inside your own HVAC workflow, and you confirm anything that matters before it happens.
See it live
Enter your work email and we draft your setup from your website in about 30 seconds. Shape it by chatting, then the team builds it around how you work.
Also works from ChatGPT, Claude and Copilot in Teams
Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.