HVAC

HVAC field service management software built around how you already work.

No-cool and no-heat calls, maintenance agreements, system replacements, commercial rooftop contracts and refrigerant logs, set up the way your techs actually run them. Change a field, a rule or a dispatch queue by asking in plain English, and Fieldproxy AI agents assist your team. Live within a day, with unlimited users.

Plain English

Say how you run it. It goes live.

Each change on the right was made by typing one sentence. No dev ticket, no rebuild, live for every tech.

HVACPlain English

Reading fields added

Superheat and subcooling now on every AC service job

Refrigerant type required

Job can't close until the type is logged

Pushed to every tech

Live on open and future service jobs

Live in

40 secno dev, no ticket

Built your way

Built for HVAC operations

Service calls, maintenance agreements, installs and commercial contracts, all in one platform.

Maintenance agreements

Spring AC and fall furnace visits per agreement, scheduled, reminded and billed on their own, with renewals flagged before they lapse.

Equipment on every site

Every condenser, furnace, heat pump and rooftop unit tracked with model, serial, install date, filter size and service history, tagged with a QR code.

Refrigerant logs

Refrigerant type and pounds added or recovered logged per job, per unit and per truck, required before the job can close.

Certification-aware dispatch

Jobs route only to techs holding the EPA certification and equipment experience the job needs, weighed against drive time.

Good, better, best replacement quotes

Multi-option system replacement proposals with photos of the old unit, signed on the tablet and turned into an install job.

Warranty tracking

Manufacturer and labor warranties held per unit, so the tech sees on arrival whether the part is covered.

Callback detection

A return visit to the same unit within 30 days is flagged automatically, so repeat failures get looked at, not just re-billed.

After-hours on-call rota

Weekend and overnight rotations set once, with emergency calls routed to whoever is on duty.

Commercial contract billing

Monthly, quarterly or annual billing on commercial maintenance contracts, with QuickBooks or Xero sync and payment links.

Offline technician app

Android and iOS app with the job, equipment history, checklists, photos, readings and signatures. It keeps working in basements and on rooftops and syncs when signal returns.

Reports you can change

Revenue, agreement renewals, callbacks and tech workload, built from your own fields rather than a fixed report list.

The 11pm no-cool call gets answered

An AI agent picks up after hours in your voice, works out whether it's an emergency, books it into the on-call tech's slot and writes the work order before you're awake.

See it built around how your team already works.

Get Demo

How HVAC runs on it

How a HVAC business runs on Fieldproxy.

The parts of Fieldproxy HVAC teams lean on most, set up to your own stages, forms and prices.

Care plans and memberships

Members, the tune-ups each one is due, and renewals coming up, in one place.

Good, Better, Best on site

The technician shows three options on the phone and the homeowner picks one, then signs.

Nameplate photo to equipment

Photograph the unit's nameplate and the equipment record fills in make, model and serial.

Installs as projects

Replacements and new installs run as projects with phases, change orders and progress billing.
Good, Better, Best options on the technician app.
Good, Better, Best on site.
Nameplate photo filling in the equipment record.
Nameplate photo to equipment.

HVAC CRM

An HVAC CRM that knows every unit and every agreement.

Most CRMs for HVAC companies track the person and the deal. An HVAC business also needs the house or building, the equipment in it and the maintenance agreement that covers it. In Fieldproxy the customer record holds all of it, beside the leads and quotes, so the CRM and the service history are one system, not two kept in step.

Customer, site and equipment

One customer with one or many sites, each with its condensers, furnaces, heat pumps and rooftop units: model, serial, install date, warranty and every visit.

Leads that become jobs

Enquiries from calls, your website form and email land as leads, and the quote, the follow-up and the job all stay on the same record.

Who is on a plan

Which customers have a maintenance agreement, which visits are due and which agreements renew next month, so renewals get called instead of missed.

Every conversation on the record

Emails thread onto the customer and the job, and the AI receptionist leaves a summary of each call it takes.

Replacement lists you can ask for

Ask for a list such as systems over 12 years old with a repair this year, and get it from live data to call through before the season.

A portal for your customers

Customers see their equipment, upcoming visits, quotes to approve and invoices to pay, from their own portal.

HVAC estimating, proposals and flat-rate pricing

HVAC estimating and proposal software, priced from your own book.

Price repairs and replacements the way you already do: a flat rate per task, time and materials, or a mix of both. The technician or comfort advisor builds the proposal on site, the customer picks an option and signs, and it becomes a job without retyping a line.

Flat-rate pricing

Your own flat-rate price book: each task at one price that covers the labour and parts, so every technician quotes the same repair the same way.

Good, better, best proposals

Repair, upgrade and replace side by side with photos of the old unit, so the customer chooses between options instead of saying no to one.

Margin floors

Each option is checked against a margin floor it cannot drop below, and a discount past your limit waits for a manager.

Signed on the spot

The customer signs on the tablet or from a link, and a deposit can be taken there through Stripe.

Proposal to install job

One click turns the signed option into an install job with the same equipment, parts and price. Multi-day installs run as a project.

Follow-up on the quiet ones

You see when a proposal is opened, so the follow-up goes to the one opened twice and left, not to a blind timer.

HVAC invoicing

HVAC invoice software that bills the job you actually did.

The invoice is drafted from the completed job: the flat-rate tasks or the hours and parts used, with the photos and the customer's signature. The technician takes payment on the spot, or it goes out with a payment link, and it syncs to your books.

Invoice from the job

Completed jobs become branded invoices with the line items and photos already on them, and can go out the same day.

Tap to Pay and payment links

Technicians take the card on their own phone with Tap to Pay, or the invoice goes out with one link for card, ACH, Apple Pay or Google Pay.

Agreement billing

Maintenance plans billed monthly or annually from the agreement, with renewals drafted ahead of time.

Commercial billing

PO numbers, not-to-exceed amounts and one invoice for a customer with many sites, for the commercial side of the business.

Reminders that stop on payment

A ladder of reminders that cancels itself the moment the invoice is paid.

Two-way with your books

Invoices, payments and bills sync two-way with QuickBooks Online, Desktop and Enterprise, Xero and Sage.

AI for HVAC businesses

AI that does the HVAC admin, so the office doesn't have to.

Fieldproxy is AI-native field service software. The AI agents work inside your HVAC workflow, on your jobs and customers, and you confirm anything that matters before it happens.

Answers the no-cool call and books it

Calls, texts and emails get picked up, day or night. The agent works out whether it's an emergency or a next-day repair and books it into the right tech's slot.

Reshuffles the board in a heat wave

When no-cool calls flood in, it proposes moving flexible tune-ups to later in the week to make room. You approve the new board before anything moves.

Tells customers when the tech is coming

Customers get a text with the arrival window and any change to it, and agreement customers get their tune-up reminder before the season starts.

Chases refrigerant logs, drafts invoices

It flags jobs closed without the refrigerant entry or readings, drafts invoices from completed work and follows up the ones that go overdue.

Switching

Moving from another tool? We move you.

HVAC teams come to us from ServiceTitan, Housecall Pro, Jobber or FieldEdge and from spreadsheets. We map how you run on a 30-minute call, configure it within a day, migrate your customers, properties and jobs, and switch you over when your crews are ready. Fieldproxy AI moves it all over from any major tool or custom system in less than a day.

Pricing

HVAC software, one price per company.

  • One price per company, unlimited users
  • Set up to your own stages, forms and checklists
  • Every AI agent included, on the plan's AI credits
  • Live within a day, not months

Shaped to your trade

Your business doesn't run like the template. Neither does Fieldproxy.

Commercial HVAC

Rooftop units, chillers and building-level equipment tracked per site, on contract and on schedule.

Residential HVAC

Maintenance agreements, seasonal tune-ups, repairs and replacements, beside your commercial book.

Refrigeration

Walk-ins, reach-ins and ice machines with refrigerant logs built in.

Integrations

Plays nicely with the tools you already use

QuickBooks

Invoice + payment sync

Stripe

Card + ACH payments

Google Calendar

2-way tech calendars

Gmail

Customer email + threads

AI phone agent

Answers the no-cool call at 11pm

Zapier

Anything else

Watch it work

HVAC scheduling: emergency calls and maintenance visits

Two walkthroughs on a working HVAC account: how a new request is triaged as an emergency or routine visit and booked to the right technician, and how preventive maintenance visits book themselves from the agreement.

How does AI triage new service requests? Steps and transcript
How do you schedule preventive maintenance visits that book themselves? Steps and transcript

Want it running on your jobs? We set it up around them.

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Questions

Straight answers.

What is HVAC service management software?

HVAC service management software runs the whole service side of an HVAC business in one place: taking the call, scheduling and dispatching the right technician, the job on the technician's phone, equipment and refrigerant records, maintenance agreements, quotes and invoicing. Fieldproxy is HVAC service management software set up to your own job types and checklists, with AI agents that answer calls, rebuild the schedule around emergencies and draft invoices from completed work.

What is HVAC field service management software?

HVAC field service management software is the system an HVAC company runs its field work on: calls and online requests, scheduling and dispatch, the technician's mobile app, equipment and refrigerant records, maintenance agreements, quotes, invoices and payments. Fieldproxy is AI-native HVAC field service management software, set up to your own job types, forms and checklists, with unlimited users.

Does Fieldproxy include an HVAC CRM?

Yes. The customer record is the CRM: leads, quotes and follow-ups, each customer's sites and equipment with its service history, maintenance agreement status and renewals, and every email and call summary. Customers get a portal to see their equipment, visits, quotes and invoices.

Can I use flat-rate pricing for HVAC repairs?

Yes. You build your own flat-rate price book, with each task at one price covering labour and parts, and technicians quote from it on site. Proposals can show good, better and best options, each checked against a margin floor, and time-and-materials pricing works beside flat rate where you need it.

What should HVAC invoice software do?

It should draft the invoice from the job the technician completed, take payment on site or by link, bill maintenance agreements on schedule, handle PO numbers and one invoice across many sites for commercial customers, and sync to your accounting. Fieldproxy does each of these and syncs two-way with QuickBooks Online, Desktop and Enterprise, Xero and Sage.

Does Fieldproxy work for commercial HVAC as well as residential?

Yes. Commercial rooftop units, chillers and building equipment are tracked per site on contract with their own billing, beside residential agreements, repairs and replacements. Each job type gets its own stages, forms and checklists.

Does the HVAC software include a mobile app for technicians?

Yes. Technicians get an Android and iOS app with their jobs, the unit's history, checklists, readings, photos and customer signatures. It works offline and syncs when signal returns.

What is the best software for an HVAC business?

The best HVAC software is the one that fits how your business actually runs: emergency no-cool and no-heat calls, maintenance agreements, system replacements, commercial contracts and refrigerant records. Template tools work well if your process matches theirs. Fieldproxy is HVAC software set up to your own job types, forms and checklists, with AI agents that answer calls, schedule, keep customers updated and draft invoices, one price per company with unlimited users.

What is the best HVAC software for a small business?

For a small HVAC team, look for quick setup, maintenance agreements, an offline technician app and pricing that does not rise with every hire. Simple template tools suit a crew whose work matches the template. Fieldproxy suits small teams that run agreements, commercial work or their own process, with one price per company and unlimited users.

How much does HVAC software cost?

Many HVAC tools charge per technician or per user, so the bill rises with every hire. Fieldproxy is one price per company with unlimited users, so adding technicians, dispatchers and office staff does not add cost. Each plan includes a monthly allowance of AI credits.

Can HVAC software manage maintenance agreements?

Yes. In Fieldproxy each agreement holds its covered equipment, the visits per year (for example a spring AC check and a fall furnace check) and its billing schedule. Visits are scheduled and reminded automatically, billing runs monthly or annually, and agreements coming up for renewal are flagged so they do not lapse.

Does it track refrigerant use and technician certifications?

Yes. Technicians log the refrigerant type and pounds added or recovered on each job, against the unit and the truck, and the job cannot close without it. Each technician's EPA certification is held on their profile, so refrigerant work is only dispatched to certified techs, and the log can be exported for your records.

How long does it take to switch from ServiceTitan or Housecall Pro?

We map how you run on a 30-minute call, configure Fieldproxy to it within a day, then migrate your customers, sites, equipment, agreements and open jobs. Fieldproxy AI moves it all over from any major tool or custom system in less than a day, and you switch over when your technicians are ready.

Is there AI for HVAC businesses?

Fieldproxy's AI agents answer calls, texts and emails, book service calls, build and rebuild the schedule around emergencies, dispatch by certification and location, chase missing refrigerant logs and photos, and draft invoices from completed jobs. They work inside your own HVAC workflow, and you confirm anything that matters before it happens.

See it live

Enter your work email and we draft your setup from your website in about 30 seconds. Shape it by chatting, then the team builds it around how you work.

Also works from ChatGPT, Claude and Copilot in Teams

Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.