Free AI tool · no signup
Review Reply Generator
Paste any customer review — glowing or brutal — and get a professional owner response, plus an internal note when the review reveals an operations problem worth fixing.
How it works
Paste the review with its star rating.
The AI drafts the owner's reply — specific, human, never defensive.
Copy it to Google, and read the internal note on what the review revealed.
You just trialed the ai_smart_reply widget
One run here. Every job, inside Fieldproxy.
Here, you pasted a review blind. Inside Fieldproxy, the AI reads the review WITH the job record — it knows what actually happened before it drafts a word.
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review_capture asks every customer for a review at job completion — while the good experience is fresh.
- 2
Incoming reviews attach to the actual job: the AI sees the timeline, the tech, the invoice before drafting.
- 3
Replies route to you for one-tap approval — or auto-post for 5-star praise.
- 4
The ops note becomes a real ticket: dispatch comms issue, QC callback, tech recognition.
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Your rating compounds — because every review gets a fast, specific, human response.
Frequently asked questions
Does it handle nasty 1-star reviews?
That's what it's best at: own the specific failure, no excuses, concrete make-it-right step, move it offline. It's instructed never to argue facts, admit liability, or offer public refunds.
Why the internal ops note?
Because a review that says 'tech was 3 hours late with no call' isn't a reputation problem — it's a dispatch communication problem. The note names the fix, not just the response.
Is this the same AI as in Fieldproxy?
Same capability. Inside Fieldproxy, review_capture collects reviews after every job and ai_smart_reply drafts the response with the actual job record in context — it knows what really happened on that visit.