What is the best software for a facility maintenance business?
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The best facility maintenance software is the one that fits how you actually serve your clients: planned preventive maintenance, reactive jobs on SLA timers, multi-trade work split between your engineers and subcontractors, and client reporting. Template tools work if your contracts match theirs. Fieldproxy is facility maintenance software set up to your own clients, SLAs and workflows, with AI agents that handle scheduling, site updates and invoicing, one price per company with unlimited users.
How much does facility maintenance software cost?
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Per-user tools often start low and rise with every engineer, coordinator and subcontractor login. Fieldproxy is one price per company with unlimited users, and subcontractors can work from a job link, so growing a contract does not add software cost.
Can it run PPM schedules and SLA timers together?
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Yes. PPM visits are generated from each asset's maintenance frequency, and reactive jobs carry response and fix targets per client and priority. Both sit on one board, the SLA clock shows on every reactive job, and the AI escalates before a breach and proposes how to fit planned work around urgent calls.
Does it support customizable work order workflows and SLA tracking?
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Yes. Work order stages, fields, photo steps and approval rules are set up to how you run, and each reactive job carries response and fix targets per client and priority. The SLA clock shows on every job and the AI escalates before a breach.
Can it manage preventive maintenance across many client sites?
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Yes. Clients, sites and assets sit in one hierarchy, PPM visits are generated from each asset's frequency, and reporting on PPM completion, SLA performance and spend is available per client and per site.
How do subcontractors work in Fieldproxy?
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Each subcontractor is held with their trades, areas and compliance documents. A job can go to your own engineer or a sub, and the sub updates it, adds photos and closes it from a secure link without buying a seat. Work is blocked for a sub whose insurance or certificate has expired.
How long does it take to switch from ServiceTrade, BuildOps or simPRO?
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We map how you run on a 30-minute call, configure Fieldproxy to it within a day, then migrate your clients, sites, assets, PPM schedules and open jobs. Fieldproxy AI moves it all over from any major tool or custom system in less than a day, and you switch over when your team is ready.
Is there AI for facility maintenance businesses?
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Fieldproxy's AI agents answer calls, texts and emails from client sites, raise and prioritise jobs, build the PPM and reactive schedule, keep site contacts updated, chase missing photos and certificates, and draft invoices. They work inside your own workflow, and you confirm anything that matters before it happens.